Bedømmelser baseret på 990 verificerede anmeldelser
4,6 Rengøring på værelset
4,4 Service og personale
4,6 Værelsets komfort
4,5 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 1. jan. 2024 på Hotels
Kommentar fra Hotelledelsen
9. jan. 2024 af Ingrid Moreni, Hotelledelsen
Dear Tom,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
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Opslået 12. dec. 2023 på Hotels
Kommentar fra Hotelledelsen
13. dec. 2023 af Ingrid Moreni, Hotelledelsen
Dear Guest,thank you for staying with us and for taking the time to share you review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards
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Opslået 23. mar. 2023 på Hotels
Kommentar fra Hotelledelsen
24. mar. 2023 af Ingrid Moreni, Hotelledelsen
Dear Peter,Thank you for staying with us and for taking the time to share your review.I am sorry to read that you didn’t enjoy your stay with us, we aim to deliver the highest level of service and it saddens me to see that we failed in this occasion.If you wish to share more details, please don’t hesitate to drop me an email.Regards
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MontCalm East
Opslået 25. jun. 2022 på HotelsOur stay was overall good. However the breakfast room had a lot of wobbely tables.
We dined in ground floor resaurant and the food and service was excellent.
Kommentar fra Hotelledelsen
26. jun. 2022 af Martina Baccigalupi, Guest Experience Supervisor, Hotelledelsen
Hi Mikael, Thank you for taking the time to share with us your feedback of your recent stay. I am happy to hear that you enjoyed your overall experience and it will of course give me great joy to share this with the team. We hope to welcome you back at the Montcalm East very soon. Kind Regards,
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Opslået 12. mar. 2022 på Hotels
The bed was crooked and there was no iron in the room. I asked reception for it twice, and it took them more than an hour to bring it up.
Kommentar fra Hotelledelsen
12. mar. 2022 af Martina Baccigalupi, Guest Experience Team, Hotelledelsen
Hi Guest, Thank you for sharing with us your feedback of your recent stay, and I am disappointed that we failed to meet your expectations. Rest assured I will share your feedback with the relevant Heads of Departments for their own internal review
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great hotel
Opslået 16. mar. 2020 på Hotelsamazing hotel, rooms and spa
Kommentar fra Hotelledelsen
14. jul. 2022 af Martina Baccigalupi, Guest Experience Supervisor, Hotelledelsen
Hi Guest,
Thank you for your feedback and I am sorry for the delay in my response. Only recently I recovered our login to the website! I hope we will be able to welcome you back soon!
Regards,
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Opslået 22. mar. 2019 på Hotels
Kommentar fra Hotelledelsen
23. jul. 2022 af Front Office Team, Hotelledelsen
Hi Guest,
I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon!
Front Office Team
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Opslået 15. dec. 2018 på Hotels
Kommentar fra Hotelledelsen
23. jul. 2022 af Front Office Team, Hotelledelsen
Hi Guest,
I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon!
Front Office Team
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Opslået 6. nov. 2018 på Hotels
Kommentar fra Hotelledelsen
23. jul. 2022 af Front Office Team, Hotelledelsen
Hi Guest,
I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon!
Front Office Team
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Opslået 21. apr. 2024
Very comfortable hotel - great location, very accessible, loads of options around for food & drink. Spa was nice (incl. massage). Good option for a nice weekend stay in London.
Kommentar fra Hotelledelsen
22. apr. 2024 af Christian Belmonte, Hotelledelsen
Dear Dan,Thank you for choosing Montcalm East and for taking the time to share your experience! We're delighted to hear that you found our hotel comfortable and enjoyed its convenient location. We're thrilled that you had a relaxing time at our spa, especially enjoying the massage. We aim to provide a pleasant weekend getaway, and we're glad to have met your expectations. We hope to welcome you back soon for another enjoyable stay in London!Warm regards,Christian BelmonteFront Office Manager
