Bedømmelser baseret på 955 verificerede anmeldelser
4,6 Rengøring på værelset
4,7 Service og personale
4,6 Værelsets komfort
4,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 24. apr. 2024
Friendly staff, reasonable price, good breakfast
Kommentar fra Hotelledelsen
25. apr. 2024 af CAITB00, Hotelledelsen
Dear Robert,Thank you for your review and for giving us a 4/5 rating. We are pleased to hear that you found our staff friendly, our prices reasonable, and our breakfast to your liking at NC466 Sleep Smithfield. These aspects are crucial for us as we strive to provide a welcoming and enjoyable experience for all our guests.While we are glad to receive your positive comments, we notice that the overall score is a 4 out of 5. We are committed to delivering excellence and would appreciate any feedback on areas where we might improve to ensure your next stay is a perfect 5/5. If there were specific aspects of your visit that could be enhanced, please let us know.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to your next visit.Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC
af en verificeret rejsende
Opslået 24. apr. 2024
Location is very convenient
Kommentar fra Hotelledelsen
25. apr. 2024 af CAITB00, Hotelledelsen
Dear Shanell,Thank you for the excellent 5/5 rating and for taking the time to share your feedback about your stay at NC466 Sleep Smithfield. We are delighted to hear that you found our location to be very convenient, as we strive to provide a strategic and accessible setting for all our guests.Your satisfaction is very important to us, and it's encouraging to know that the location contributed positively to your experience. We hope everything else during your stay met your expectations as well, and we're committed to ensuring that your next visit is just as pleasant, if not more so.Should you have any other feedback or specific preferences for future stays, please don't hesitate to reach out to us. We value your input and look forward to welcoming you back soon.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to your next visit!Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC
af en verificeret rejsende
Opslået 22. apr. 2024
It was clean and convenient
Kommentar fra Hotelledelsen
23. apr. 2024 af Nickie Childers, General Manager, Hotelledelsen
Dear Kathy,Thank you for taking the time to review your stay at NC466 Sleep Smithfield and for your rating of 4 out of 5. We're pleased to hear that you found our hotel clean and convenient. These are aspects we take great pride in, as we strive to provide a comfortable and accessible environment for all our guests.We aim for every guest’s experience to be exceptional, and we'd love to know what we could do to make your next visit a perfect 5-star stay. If there are specific areas where you feel we could improve or if there's anything in particular that you felt was missing during your stay, please let us know. Your feedback is invaluable to us as it helps us enhance our services and facilities.Please feel free to reach out to us directly with any further comments or suggestions.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.Warm regards,
af en verificeret rejsende
Opslået 22. apr. 2024
OK hotel but not at a rating of 9.2 as seen on Trivago. Welcoming staff. Good breakfast.
Kommentar fra Hotelledelsen
23. apr. 2024 af Nickie Childers, General Manager, Hotelledelsen
Dear Luc,Thank you for taking the time to review your stay at NC466 Sleep Smithfield and for rating us 4 out of 5. We appreciate your comments about our welcoming staff and good breakfast. We're glad these aspects of your stay met your expectations.We understand that our overall rating on Trivago set a high expectation, and we apologize if your experience did not fully align with this. We are committed to continuously improving our services and facilities to ensure they meet the highest standards expected by our guests.Your feedback is crucial for us to identify areas where we can improve. If you have any specific suggestions or details about what could enhance your experience to match a higher rating, please feel free to share them with us. We are eager to ensure that your next stay with us better reflects the high standards we strive to uphold.Please reach out to us directly with any further feedback or for any assistance you might need in the future.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to the opportunity to welcome you back and aim to provide a 5-star experience.
af en verificeret rejsende
Opslået 22. apr. 2024
Kommentar fra Hotelledelsen
24. apr. 2024 af Nickie Childers, General Manager, Hotelledelsen
Dear Tommy,Thank you for the excellent 5/5 rating! We're delighted to know that your experience at our Smithfield Sleep Inn & Suites met your expectations. It's always our goal to provide a comfortable and enjoyable stay for our guests, and we're glad to see that we achieved this with your visit.If there’s anything specific that you particularly enjoyed or if there are ways we can make your next stay even better, please let us know. We value your feedback and are always looking for ways to enhance our service.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back soon and hope to continue providing you with excellent service.Warm regards,
af en verificeret rejsende
Opslået 20. apr. 2024
Welcoming, professional staff
Clean, comfortable rooms
Very good breakfast choices
Easy access to a variety of restaurants
Kommentar fra Hotelledelsen
21. apr. 2024 af XIT95I95, Hotelledelsen
Dear Kristy,Thank you for your wonderful review and for highlighting so many aspects of your stay at Sleep Inn & Suites Smithfield. We are thrilled to receive a 5-star rating from you!It's great to hear that our staff's welcoming and professional demeanor made a good impression on you. We strive to ensure all our guests feel right at home. We're also glad you enjoyed our clean, comfortable rooms and found our breakfast choices to your liking. It’s equally pleasing to know that our location provided easy access to a variety of local dining options, enhancing your overall experience.We appreciate your feedback and look forward to welcoming you back on your next visit. If there is anything more we can do to make your future stays even better, please do not hesitate to let us know.Warm regards,Hank DanielsSleep Inn & Suites Smithfield
af en verificeret rejsende
Opslået 17. apr. 2024
Cleanliness 10/10
Kommentar fra Hotelledelsen
18. apr. 2024 af XIT95I95, Hotelledelsen
Dear Eufemia,Thank you for your excellent review and for highlighting the cleanliness of Sleep Inn & Suites Smithfield. We are thrilled to receive a perfect score from you on this aspect!Our team works hard to ensure that our facilities meet the highest standards of cleanliness, and it's rewarding to know that our efforts have made a positive impression. We hope that your overall stay was just as satisfactory, and we look forward to welcoming you back soon.Should you need anything during your next visit or have further feedback to share, please don’t hesitate to reach out to us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield
af en verificeret rejsende
Opslået 17. apr. 2024
We enjoyed a good sleep at this location. Accessible room was close to the elevator.
Kommentar fra Hotelledelsen
18. apr. 2024 af XIT95I95, Hotelledelsen
Dear Rebecca,Thank you for your excellent review and for sharing your experience at Sleep Inn & Suites Smithfield on Expedia. We're so glad to hear that you enjoyed a good sleep and found the accessibility of your room convenient.We strive to ensure all our guests have a comfortable and hassle-free stay, and your feedback is incredibly valuable to us. It’s great to know that the location of your room contributed positively to your visit.We hope to welcome you back soon for another pleasant stay. If there's anything we can do to make your next visit even more enjoyable, please don’t hesitate to contact us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield
af en verificeret rejsende
Opslået 17. apr. 2024
Check in staff amazing. Top notch. Traveled with my Mom who had health issues and said numerous times let them know if we needed anything. Third time at this hotel in a year.
Kommentar fra Hotelledelsen
17. apr. 2024 af XIT95I95, Hotelledelsen
Dear Michelle,Thank you so much for your wonderful review and for returning to Sleep Inn & Suites Smithfield for your stays. We're thrilled to hear that our check-in staff provided top-notch service and were attentive to your and your mom's needs during your visit.It’s always a pleasure to host you, and knowing that you've chosen our hotel repeatedly is the highest compliment we can receive. We are committed to ensuring that each visit is as comfortable and accommodating as possible, especially when health concerns are involved.We look forward to welcoming you back for your fourth visit! If there's anything specific you need for your next stay, or if there's any way we can assist further, please don't hesitate to contact us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield
af en verificeret rejsende
Opslået 15. apr. 2024
Great stay. Check in was easy. Breakfast was good. Room was very clean
Kommentar fra Hotelledelsen
16. apr. 2024 af XIT95I95, Hotelledelsen
Dear Sharon,Thank you for your perfect score and for taking the time to share your experience at Sleep Inn & Suites Smithfield! We're thrilled to hear that your stay was great, with an easy check-in process, enjoyable breakfast, and very clean room.Your feedback is invaluable to us as it helps us continue to deliver excellent service to our guests. We're so glad you had a memorable and comfortable visit, and we look forward to welcoming you back soon.Thank you again for choosing us for your stay!Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield
