Bedømmelser baseret på 267 verificerede anmeldelser
4,6 Rengøring på værelset
4,3 Service og personale
4,5 Værelsets komfort
4,5 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 28. feb. 2024 på Hotels
Kommentar fra Hotelledelsen
29. feb. 2024 af Quality Manager, Hotelledelsen
Dear Poul,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 6. jan. 2024
Very happy with the service and the location was great
Kommentar fra Hotelledelsen
12. jan. 2024 af Quality Manager, Hotelledelsen
Dear Nancy,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 3. jan. 2024 på Hotels
Kommentar fra Hotelledelsen
12. jan. 2024 af Quality Manager, Hotelledelsen
Dear Sara,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 7. jan. 2023 på Hotels
Kommentar fra Hotelledelsen
7. jan. 2023 af Quality Manager, Hotelledelsen
Dear Michael,First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt. We will certainly be addressing your comments regarding this. I do sincerely apologise for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to make it right for you.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
af en verificeret rejsende
Opslået 17. jun. 2024
Was ok
af en verificeret rejsende
Opslået 15. jun. 2024
Quality service especially our housekeeper Hamadi shoura who did every day an amazing job ! Very clean hotel with good quality food and friendly staff !
2 tips for the future : maybe put a sign outside the restaurant to alert people that sea birds are watching so don’t leave your plate unattended.
And finally maybe expand or develop a second pool to leave more room for pleasure.
af en verificeret rejsende
Opslået 9. jun. 2024
Liebe Expedia Team,
Wir möchten uns in allen Formen für ihren Service besondere Hr. Ossman ganz herzlichen bedanken.
Wir werden die Zeit dort nie vergessen
.
Liebe Grüße
Ella
Kommentar fra Hotelledelsen
10. jun. 2024 af Quality Manager, Hotelledelsen
Dear Elzbieta, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
af en verificeret rejsende
Opslået 1. jun. 2024
Hébergement bien situé , grande piscine , chambre bien spacieuse personnel à l’écoute je recommande
Kommentar fra Hotelledelsen
3. jun. 2024 af Quality Manager, Hotelledelsen
Dear Cyrine,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 29. maj 2024
It was lovely to stay great service breakfast was great lovely from staff to everything thanks
Kommentar fra Hotelledelsen
1. jun. 2024 af Quality Manager, Hotelledelsen
Dear Usman,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 19. maj 2024
Mooi schon-perfecte personeel- restaurant!
Het klopte alles.
bedankt Hilton hurgada plaza voor een mooi verblijf
Kommentar fra Hotelledelsen
1. jun. 2024 af Quality Manager, Hotelledelsen
Dear Guest,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
