Opslået 15. feb. 2019
The private pool on our patio was not a hot tub. It was standing water (unless you turn on the pump manually) that was a breeding ground for mosquitoes. We were annihilated by mosquitoes on the deck, and many of them got inside. Davina provided us with some repellent spray and some incense coils, but they were only minimally helpful. The staff tried their best, but they might consider putting in place more effective solutions for their guests. Getting bitten 40-50 times should not be part of any hotel experience. The rest of our stay was good. I wouldn't say the beach there is anything special, but the general location was peaceful and quiet. A good place to relax.
Kommentar fra Hotelledelsen
20. feb. 2019 af Narat, Hotelledelsen
Dear Guest,
We are sincerely sorry for your experience with the mosquitoes. We will make our best efforts and quick action upon this problem, in order to clear the mosquitoes away.
We are glad you had a relaxing time in between, and wish to have you again in the future.