Opslået 5. okt. 2021 på Hotels
Some of the reception staff were nicer than others, they had a bit of a attitude and some dont speak good english, check in process was also pretty long compared to other places. Compared to the price we paid I would say there are many other hotels at this price range that are equal or better. The standards at this hotel weren’t that high, especially the spa/pool department, nobody understands English, the so called “protein bar” was closed, you couldn’t even get water, and small children weren’t jumping in and out the Jacuzzi throwing around their floaties (dad was in the sauna or getting a massage i think) and the staff just looked on. Last negative about the hotel is the crowdedness, too many people going in and out, most of them didn’t stay at the hotel, I think it was for some sort of arrangement (wedding etc)
The hotel overall is not bad and is at a good location, but not worth the price.
Kommentar fra Hotelledelsen
5. okt. 2021 af CRM MANAGEMENT, Hotelledelsen
Dear valued guest, on behalf of the entire team here at the Titanic Port Bakırkoy Hotel, I would like to thank you for taking the time to review your recent stay with us. Sorry to hear that you were not satisfied with several aspects of your stay.Your review gives us the opportunity to correct any deficiencies we may have in our service and our product.Your reviews has been shared with the related departmants and management.Necesarry warns has been done.We look forward to warmly welcoming you back.
Sincerely,