Reception

Reviews of Marroad Inn Tokyo

3 out of 5
Marroad Inn Tokyo
1-4-1 Wakamatsucho, Fuchu, Tokyo Prefecture

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 177 reviews" "
Rating 8 - Good. 69 out of 177 reviews" "
Rating 6 - Okay. 62 out of 177 reviews" "
Rating 4 - Poor. 15 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

NYAPJEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were lovely but hotel room and general areas were all very dated and worn. Room was small by western standards but average for Japan.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was probably a decent hotel 30 years ago. Back then, the carpet on the floor was probably beige, not gray and ripped and smelly. The linens probably didn't have holes. The walls and the lamp shade probably didn't have lots of stains. Now that I'm home, I'm feeling so relieved.
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very convenient location,
Nice Hotel, Close to the super market, convenient store, Station,
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
OK hotel
It's a regular business hotel in Japan. The hotel itself is not new, but their breakfast was very good.

6/10 Okay

Teck, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at Marroad Inn
Condition of the hotel and room is old. Breakfast is very monotonous - everyday almost the same.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
海外のホテルのようなイメージでした。部屋の匂いを良く、なにより従業員の接客が非常にいい印象です。朝食は出来たてを提供してくれるので、朝から元気がでます。
Stayed 1 night in Apr 2021

8/10 Good

youko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
アリガトウございました
Stayed 2 nights in Mar 2021

8/10 Good

katsuko

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
ホテルらしいホテル
少し古いですが、その分趣があって快適に過ごせました。
Stayed 2 nights in Mar 2021

8/10 Good

MASAO

Travelled with family
Stayed 2 nights in Feb 2021

10/10 Excellent

TAKAHIRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

CHIHARU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

TOSHIO

Stayed 1 night in Dec 2020

8/10 Good

あ, 千葉

Travelled with family
Liked: Cleanliness, staff & service, amenities
wifiが弱くてイライラした
Stayed 2 nights in Oct 2020

2/10 Terrible

なし

Disliked: Cleanliness, staff & service
GoToの説明が雑!拒否かも
Stayed 1 night in Oct 2020

10/10 Excellent

IWAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
急な宿泊でしたが快適に過ごすことができました。
Stayed 1 night in Oct 2020

8/10 Good

AKEMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつもありがとうございます。
いつもスタッフのかたにも丁寧にお迎えしていただき安心して利用しております。ありがとうございます。 古い室内ですが掃除も隅々まで綺麗にしてあり過ごしやすかったです。 気になったのは…スリッパが使い捨てでなかったので使用しませんでした。 コロナ禍なのでエコではありませんが、袋に入った使い捨てスリッパの用意があれば良かったと思います。
清潔でしたし、空調もよくぐっすり眠れました。
Stayed 1 night in Sep 2020

8/10 Good

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

4/10 Poor

DAISHIRO

Stayed 2 nights in Apr 2020

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020

10/10 Excellent

hiromasa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

4/10 Poor

DAISHIRO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
まあ、それなりに。
おちついて滞在出来るホテル、新しさは無いけどそれなりに。 マッサージすら呼べないのには驚きでした。 駐車場、食事中は無料、宿泊者は¥1500って、高くかんじます。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
施設備品はとても古くアメニティーもブラシが無かったです。隣の部屋の声はよく聞こえました。コロナの影響で朝食は、バイキングではなくプレートでの提供、スタッフは、ゴム手袋して配膳していました。全てのスタッフの方の対応は本当に良く素晴らしいです。この対応で全てが良く見えました。
Stayed 1 night in Mar 2020

8/10 Good

AKANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
受験用の宿としては最適
古いホテルでしたが、受験用の宿としては十分でした。駅の前がホテルなので楽でした。 朝食のビュッフェも美味しかったです。
Stayed 2 nights in Feb 2020

6/10 Okay

Emiko

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

reason, 愛知県

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
悪い所は無く不満は1つもない状態で2日間過ごせました。また、近くに用事があって宿泊したい時はお邪魔させていただくと思いますのでその時はよろしくお願いいたします。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は古かったですが、部屋の清掃もよくしてあり臭いもなく、不快感は全く無かったです。 この金額なら満足です。
Stayed 1 night in Jan 2020

8/10 Good

HIDEYUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの皆さんの対応も良かったです。 駅から近くて! コーヒー好きとすると部屋の飲み物にスティックのコーヒーとかがあると嬉しいです。
Stayed 1 night in Dec 2019

6/10 Okay

AKANE

Disliked: Cleanliness
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンセントが枕元になかったので枕元にあるとさらに嬉しかったです。お湯を沸かせる量が少なかったので大きければ良いと思います。
Stayed 3 nights in Dec 2019

6/10 Okay

りえ, 日本

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wi-Fiが夜に繋がりにくかった、暖房が暑かった、くしも置いてくれるとありがたい、布団がまぁまぁボロボロだった、朝ごはんは美味しかったです、ホテルの対応も良かった。
Stayed 2 nights in Dec 2019

6/10 Okay

マリー&りん, 千葉県

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
結構古かったです、アメニティは充実していませんでした。 スタッフの方の接客はとても良いと思いました。 駅近く、飲食店もあり便利だと思います。
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駅、タクシー乗り場、コンビニ、ガストなどがすぐ近くにあり、とても便利でした。 シャワーカーテンに髪の毛が残っていたのが残念でした。 廊下の絨毯が波打ってる箇所が所々あり、つまずきました。 荷物の発送の件で質問した男性のフロントの方の対応が無愛想でした。 翌日の朝の女性のフロントの方々は笑顔で対応してくださり、最後に良い気分でチェックアウトできました。 総合的に考えると安かったので、値段相応だと思いました。
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Nov 2019