The property did not honor the Expedia payment and reservation. They simply disregarded it, saying they had no available rooms, and insisted that having Expedia selling us the room is not important.
Kommentar fra Hotelledelsen
27. mar. 2024 af p, Hotelledelsen
Good afternoon.I sincerely apologize for the inconvenience caused, it is very pleasant to receive guests as important as you, however there are situations that are out of our hands.I appreciate that you have chosen to stay with us and I hope to welcome you once again, so that on this occasion you can show you the quality of our service and facilities.Kind regards