Bedømmelser baseret på 976 verificerede anmeldelser
3,3 Rengøring på værelset
3,6 Service og personale
3,3 Værelsets komfort
3,1 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 22. apr. 2024
The air conditioner seemed to struggle to remove moisture from the room so it felt really muggy (possibly the drain is clogged), which explained the existence of mold in the room (on the carpet, on furniture, and black mold/mildew around the window). The linen was pretty worn out and much of it had holes in them. The chair in the room was pretty disgusting and felt near sticky. The carpet felt damp. The mattress on the sleeper sofa was worn slap out and the mattresses on the 2 queen beds were also worn out and uncomfortable. The door to the room often got stuck while trying to open it. We found that some furniture wasn't even assembled completely (like the desk). The sole elevator on the property is in desperate need of service, as it was loud (even for what sounds like a hydraulic system) and vibrated a lot. Folks that we shared the elevator with seemed to be pretty put off by how it operated while riding it. For the price, we were generally underwhelmed by our stay and that's on management and the property owner as they're the folks that dictate how much time and money is put into the state of repair of each room.
All staff we interacted with were fantastic and super friendly and seemed to want to be helpful and the breakfast items were pretty decent.
Kommentar fra Hotelledelsen
22. apr. 2024 af Jay, Hotelledelsen
we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
af en verificeret rejsende
Opslået 20. apr. 2024
The location of the hotel was quite far from the historic downtown, contrary to the advertisement. Also, the bath floor seemed dirty, old , and used. The lid of the toilet paint was faded.
Kommentar fra Hotelledelsen
20. apr. 2024 af Jay, Hotelledelsen
we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
af en verificeret rejsende fra Jacksonville
Opslået 17. apr. 2024
The property is getting very old and a little dirty for the money paid per night... Our friends in a room last night had neighbors that were so loud and banging and very loud talking that they had to go downstairs at 3:00 AM to find someone at the front counter to go upstairs to the noisy neighbors and pound on the door to tell them to quiet down... Our friends finally got to sleep at 4:15, but had to be up by 8AM to leave for their home...
Kommentar fra Hotelledelsen
18. apr. 2024 af Jay, Hotelledelsen
we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
af en verificeret rejsende
Opslået 15. apr. 2024
It was nice, just out of town so it was quit, be close enough so you are not driving a long way.
Kommentar fra Hotelledelsen
15. apr. 2024 af Jay, Hotelledelsen
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We look forward to your next stay
af en verificeret rejsende
Opslået 14. apr. 2024
The rooms and hotel Needs to be updated. Not clean. Needs paint
Kommentar fra Hotelledelsen
16. apr. 2024 af Jay, Hotelledelsen
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
af en verificeret rejsende
Opslået 14. apr. 2024
The property was very convenient to the things that we wanted to do. Dining options were limited. We did notice some maintenance issues. Otherwise the stay was very enjoyable.
Kommentar fra Hotelledelsen
15. apr. 2024 af Jay, Hotelledelsen
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We look forward to your next stay
af en verificeret rejsende fra Saint Cloud
Opslået 8. apr. 2024
Front desk staff is super. Very friendly and helpful.
Kommentar fra Hotelledelsen
8. apr. 2024 af Jay, Hotelledelsen
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel & Front desk staff is super. Very friendly and helpful. . We look forward to your next stay.
af en verificeret rejsende
Opslået 2. apr. 2024
Kommentar fra Hotelledelsen
5. apr. 2024 af Jay, Hotelledelsen
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We look forward to your next stay.
af en verificeret rejsende
Opslået 31. mar. 2024
The property was close to what we wanted to do
Kommentar fra Hotelledelsen
1. apr. 2024 af Jay, Hotelledelsen
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel & The property was close to what we wanted to do. We look forward to your next stay.
af en verificeret rejsende
Opslået 26. mar. 2024
Kommentar fra Hotelledelsen
28. mar. 2024 af Jay, Hotelledelsen
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We look forward to your next stay.
