Dear Mr. René,Thank you for your valoration, we re glad that you have enjoyed your time with us.We hope to have you again in our Hotel.Kind regards.

Dear Mrs. Kirsten,Thank you for sending us your comments, we re glad we could manage to get your expectations.We hope to welcome you back.Kind regards.

Dear Mr. Sayed,Thank you for taking some time to send us your valuation of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better.We look forward to welcome you again in our Hotel on another future holiday.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mr. Pilgaard,Thank you for your valuation on line, we’re very happy that you have enjoyed your holiday with us and that we have met your expectations.We ll keep on working hard to keep on giving a good service and try to improve it.We look forward to welcome you in future holidays.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mr. Haffner,Thank you for taking some time to send us your valuation of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better.We look forward to welcome you again in our Hotel on another future holiday.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mr. Michael,Thank you for letting us know how good your holidays with us were, it s very rewarding that you have them enjoy them so much.We pass a note to the Governess about the cleaners on the last day, we apologize for the inconvinience.We hope to welcome you back.Kind regards.

Dear Mr. Jack,Thank you for taking some time to send us your valuation of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better.We look forward to welcome you again in our Hotel on another future holiday.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Guest, Thank you for your comments. We want to apologize about the first room you got, normally all the rooms are in perfect conditions for the new arrivals. Gladly, you were satisfied with the roomchange and you have enjoyed your stay with us. We hope to welcome you back. Kind regards.

Dear Mr. Peter, We would like to express how appreciative we are that you have taken your time to dedicate this great review online. Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. We are very sorry to hear about your experience with the room. Reception staff and the Public Relations are there to help you and try to find another room more suitable for you. They can also send a technician to your room in case something doesn’t work properly. We look forward to the opportunity of welcoming you back again soon. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Mrs. Lene, Thank you for taking the time to share your feedback. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focus on that. We thank you sincerely for choosing the Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, We would like to start off by expressing how appreciative we are that you have taken your time to dedicate this great review online. We re very happy to read that your e experience has been positive, that you have enjoyed your holidays and we have met your expectations. It s very rewarding to read those comments and they make us making even more effort to give our guests a better service. Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. We look forward to the opportunity of welcoming you back again soon. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mr. Brian, First of all, I would like to thank you for taking the time to write a review about your recent stay at SENTIDO Gran Canaria Princess. We are very concerned to learn of your disappointing experience during your stay and would like to apologize for any inconvenience you experienced. We re sorry that we were not able to meet your expectations. The Hotel has been renovated a couple of years ago and we make special decorations for Christmass, New Year.s Eve, St. Valentines, Carnival, etc... allthroughout the year. Anyway the Hotel is decorated in a modern style, with colours, fresh flowers in vases, natural gardens all around the area, big windows to let the sunlight in, etc... Anyway there s always place to improve and we ll work on it. We look forward to having another chance to welcome you back, under more favorable circumstances. Agustín Miranda. Holiday Concierge.

Dear Mrs. Kim, First of all, thanks for your comments. We appreciate your trust in us by choossing our hotel for your holiday stay. We are very glad that you enjoyed from the first moment to your departure your stay with us. The most important thing is for us fulfill the request from our guest. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. Your feedback will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction. We take note of your comments about the minibar and water , and we ll try to improve those points. There s a welcome bottle of water in the room the first day, after you ll be able to buy some at the bars and restaurants. The fridge is empty to let the guests buy whatever they prefer, in or outside the hotel, and keep it cold in their rooms and enjoy them there. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. The best regards from Gran Canaria Agustín Miranda. Holiday Concierge Hotel SENTIDO Gran Canaria Princess****

Dear Mrs. Sharlene,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We will be pleased to welcome you again soon in the hotel.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mrs. Marie,Thank you for taking the time to share your feedback, it will be very useful for us in order to improve our service.We are very happy that you have enjoyed your experience with us and proud when we read how much you appreciate it and that we have met your expectations, that s our main goal. We thank you sincerely for choosing the Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Cher M. Jerome,Merci beaucoup pour votre aimable critique et d'avoir pris le temps de nous l'envoyer.J'apprécie vraiment votre geste en mon nom et au nom du personnel. Votre gratitude et votre gentillesse comptent beaucoup pour nous tous et nous motivent à travailler plus fort et plus heureux chaque jour pour vous offrir le meilleur service.Nous serons heureux de vous accueillir à nouveau bientôt dans cet hôtel.Sincères amitiés.Agustín Miranda.Relations Publiques.Hôtel Gran Canaria Princess.

Dear Mr. Shervon,We highly appreciate your comments you have published regarding your stay at our hotel Gran Canaria Princess.We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We will forward your comments to the staff. We are paying special attention to the service level in the hotel .We’re sorry to read about the problem at the restaurant. We ll do our best to improve that point. Reception, the Maitre and the Public Relations are there to help you if you miss something in the buffet and prepare you something you like as soon as we can or organizing it for the next meal.We would be delighted to welcome you again soon and remain at your disposal for anything you might need.Best Regards,Agustín Miranda.Public Relations.Hotel Gran Canaria Princess****

Dear Mrs. Marion,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We take note about the drinks and we send your comments to the food and beverages departament for them to check it. We will be pleased to welcome you again soon in the hotel.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mr. Abinashi, Thank you for lettinf us know how your holidays were, we re glad that you have enjoyed them.We ll pass your comments to the management and the chef for them to check the service and improve it, we re sorry for the inconvinience.We d love to welcome you back.Kind regards.

Dear Guest Vebjorn,Thank you for your valoration, We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mr. Linehan,Thank you for your kind words. We re glad that you were happy with your stay with us.We ll inform the maitre to check that the service is being controled, thank you for telling us.We hope to welcome you back in our Hotel.Kind regards.

Cher M. Dizet,Merci de nous avoir envoyé vos commentaires. Nous sommes heureux que vous ayez été satisfait de la plupart des aspects de votre séjour chez nous.Nous transmettons une note aux responsables des départements concernés pour qu'ils vérifient les services que vous avez mentionnés et les améliorent.Nous espérons vous accueillir à nouveau dans notre hôtel.Mes salutations.

Dear Mrs. Ingvild,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Guest ,Thank you for sending us your comments. We re glad that you were happy with most of the sides of your stay with us.We pass a note to the heads of the departaments involved for them to check the services you have mentioned and improve them. We ll check the music that should be playing from the Coco Loco Bar in the middle of the pool and the conditions of the ramp from the Blue Bar that follows all the safety rules, but we ll see if it needs any additional thing that can make it even better.We hope to welcome you back in our Hotel.Kind regards.

Dear Mr. Ben,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards

Dear Mrs. Dimitroula,Thank you for sending us your comments. We re glad that you were happy with most of the sides of your stay with us.We pass a note to the heads of the departaments involved for them to check the services you have mentioned and improve them.We hope to welcome you back in our Hotel.Kind regards.

Dear Guest Bengt,Thank you for your great valoration. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mr. Stephen,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Guest Umair,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mr. Gareth,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mrs. Maria,Thank you for your great valoration. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mrs. Joanne,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mrs. Marina,Thank you for the great valoration, it s rewarding to know that you have enjoyed your stay with us that much.We d love to receive you again.Kind regards.

Dear Guest Burak,Thank you for your valoration, we re glad that you have enjoyed your holidays in our Hotel.We hope to welcome you back.Kind regards.

Dear Guest ,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mrs. Jovanka,Thank you for your valoration, we re happy that you have enjoyed your holidays with us.We hope to have the oportunity to have you back.Kind regards.

Dear Mr. Jan,Thank you for your valoration, we re happy that your experience in our Hotel has been that positive.We hope to have you back in our Hotel.Kind regards.

Estimada Dª Clara,Muchas gracias por hacernos llegar su valoración, esperamos que haya disfrutado de la mayoría de los servicios durante sus vacaciones.Nos encantaría volverla a recibir.Un saludo.

Dear Mr. Robert,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Chére Mme. Florence,Je vous remercie pour vos aimables paroles. Nous sommes ravis que vous ayez été satisfait de votre séjour chez nous.Nous espérons vous accueillir à nouveau dans notre hôtel.Sincères amitiés.