Bedømmelser baseret på 991 verificerede anmeldelser
3,6 Rengøring på værelset
4,0 Service og personale
3,9 Værelsets komfort
3,4 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 22. jul. 2015 på Hotels
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Opslået 14. apr. 2024
Property was not nice
Kommentar fra Hotelledelsen
14. apr. 2024 af Dorothy Q., Hotelledelsen
Matthew,Thank you for filling out the survey as we appreciate them all.We are sorry you didn't feel the property was not nice,The hotel has been under renovation for some time and still has areas being worked on.We hope that when everything is completed you will come back and give us another try.
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Opslået 14. apr. 2024
Won't stay here again
Kommentar fra Hotelledelsen
14. apr. 2024 af Dorothy Q., Hotelledelsen
David,We are sorry to hear you won't stay with us again. We are not sure what issues you came across. We are still under some renovations and we do hope that you will give us another try once all renovations are completed and the pool-spa, and fitness center are open for all to enjoy.
af en verificeret rejsende
Opslået 9. apr. 2024
aside from on site construction, the room was very clean and pleasant.
Kommentar fra Hotelledelsen
9. apr. 2024 af Dorothy Q, Hotelledelsen
Angie, Thank you so much for the awesome score. We appreciate you taking the time to let us know how your stay was with us. We are for sure getting closer to the finish line of the renovations. Hope to see you back soon, Have a wonderful day.
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Opslået 8. apr. 2024
Nice staff
Kommentar fra Hotelledelsen
8. apr. 2024 af Dorothy Q., Hotelledelsen
Gerry, thank you so much for the awesome score. We do appreciate the feedback.
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Opslået 7. apr. 2024
Before booking my stay I called and asked if the pools were open and I was told yes they were open from 7am-10pm upon arrival I asked if they were still open and the women at the check in stated the pool had been down for months, I was not happy about that. I also was unable to dial to the front desk due to the phones not working and the remote to the tv was not set up properly and I had to go down to the front desk so someone could fix it, overall the rooms were clean.
Kommentar fra Hotelledelsen
7. apr. 2024 af Dorothy, Hotelledelsen
Symberly,Thank you for letting us know about your issues with the pool. We are sorry that our pool is still closed and has been closed for over a year due to renovations. It is and has been listed on our website and we have told all 3rd party sites to note it on theirs. We are looking forward to having it open again soon. Our phone lines have been down now for about a month as it too is being updated with a new system.We are at the mercy of the contractors and backorders on getting everything completed. Tv's seems to be becoming an issue with other guest changing the inputs to hook up their games or to log into their accounts like Netflix. We are working with the housekeeping staff to make sure they are set on the correct inputs. Hopefully, you will come back and stay again once all renovations have been completed so that you can enjoy the pool and spa and our new fitness center.
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Opslået 25. mar. 2024
The pictures of the hotel are inaccurate. The rooms are smaller then they appeared. The pool was not open and did not informed customers of it. The staff did not informed us of the breakfast times. The floors are dirty, stained, elevator is old and malfunctioning. The bathrooms were dirty. We left a day before our reservation, it was that bad. I select this hotel for the price, next time I will pay extrabut for a better hotel.
Kommentar fra Hotelledelsen
26. mar. 2024 af Dorothy, Hotelledelsen
Alexander, hi, we are sorry you had issues with our hotel, our pool is closed due to the renovations of the hotel and pool area. We do have that stated on our website since the start of renovations. Once the renovations are completed then all the new pictures will be updated on the website. We do hope you come back and check us out and see the new improved hotel, swimming pool, meeting room, and the new Fitness center.
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Opslået 20. mar. 2024
Great place, new rooms, nice staff.
Kommentar fra Hotelledelsen
21. mar. 2024 af Dorothy , Hotelledelsen
Hi Akiko, thank you so much for the wonderful review.
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Opslået 12. mar. 2024
Dirty, smelt like weed, terrible neighborhood, holes in the walls. Nothing like the pictures. We ended up leaving and eating our money because of how uncomfortable we were with staying there.
Kommentar fra Hotelledelsen
16. mar. 2024 af Dorothy Q, Hotelledelsen
Emily hi, we are sorry you felt uncomfortable with the hotel. We do still have a few areas under renovation but will be done soon. We do hope that once the renovations are completed you will come back and give us another chance. Thank you.
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Opslået 11. mar. 2024
They are renovating and it was a mess. Some things worked others didn't . They should have closed until completed
Kommentar fra Hotelledelsen
16. mar. 2024 af Dorothy Q, Hotelledelsen
Gayla hi, Yes we are under renovations, and the renovation is almost completed. We do hope that you will come back and see us and give us another chance. Thank you,
