Bedømmelser baseret på 983 verificerede anmeldelser

3,6 af 5
3,7 Rengøring på værelset
3,8 Service og personale
3,8 Værelsets komfort
3,5 Hotellets tilstand
Anmeldelser verificeret af Expedia
4 ud af 5
af en verificeret rejsende

Opslået 15. apr. 2024
Kommentar fra Hotelledelsen
16. apr. 2024 af Ana Martinez, Hotelledelsen
Thank you for taking your time to complete our survey and provide us with your feedback on your recent visit to our hotel. We hope to see you again!
3 ud af 5
af en verificeret rejsende

Opslået 14. apr. 2024
Property needs maintenance
Kommentar fra Hotelledelsen
15. apr. 2024 af Ana Martinez, Hotelledelsen
Thanks for sharing your experience, currently we are working on it. Hopefully in the future you can give us a second chance to meet your expectations.
3 ud af 5
af en verificeret rejsende

Opslået 10. apr. 2024
Overall we had a great stay. The hotel could use updating. Dinner was great. Loved having breakfast each morning. Would be nice to have more variety of fruit.
Kommentar fra Hotelledelsen
11. apr. 2024 af Ana Martinez, Hotelledelsen
Thanks a lot for your feedback, we hope you had a great stay with us!
5 ud af 5
af en verificeret rejsende

Opslået 9. apr. 2024
Kommentar fra Hotelledelsen
11. apr. 2024 af Ana Martinez, Hotelledelsen
Thanks for leaving your review, we hope to see you again!
3 ud af 5
af en verificeret rejsende fra Saint Cloud

Opslået 8. apr. 2024
I like the area, the breakfast and the food of the restaurant and the beach. What I didn't like: The pool need to update and the building should be renovated. I have bad experience with one of the bartender of the restaurant in the pool area. I bought a drink, whiskey with coconut water. I paid $13.38. I asked to him to add a little more whiskey because the drink tasted like coconut water only and he refused and asked for an extra of $5.00 to add whiskey to the drink. I felt cheated.
Kommentar fra Hotelledelsen
9. apr. 2024 af Ana Martinez, Hotelledelsen
Thank you for sharing your experience with us. We are very sorry you had a bad experience at the bar, I will be taking the incident to the manager of the area. Hopefully in the future you can give us a second chance to meet your expectations.
4 ud af 5
af en verificeret rejsende

Opslået 7. apr. 2024
Kommentar fra Hotelledelsen
9. apr. 2024 af Ana Martinez, Hotelledelsen
Thank you for your review, we hope to see you again with us!
3 ud af 5
af en verificeret rejsende

Opslået 7. apr. 2024
Kommentar fra Hotelledelsen
9. apr. 2024 af Ana Martinez, Hotelledelsen
Thanks for sharing your experience with us!
5 ud af 5
af en verificeret rejsende

Opslået 6. apr. 2024
A lot of places to eat and casino private are of the beach and pool was very nice
Kommentar fra Hotelledelsen
7. apr. 2024 af Ana Martinez, Hotelledelsen
Thank you for leaving your review! We hope you had a great stay with us.
2 ud af 5
af en verificeret rejsende

Opslået 6. apr. 2024
Kommentar fra Hotelledelsen
7. apr. 2024 af Ana Martinez, Hotelledelsen
Thank you for sharing your review, we hope you had a great stay with us!
3 ud af 5
af en verificeret rejsende

Opslået 5. apr. 2024
Kommentar fra Hotelledelsen
7. apr. 2024 af Ana Martinez, Hotelledelsen
Thanks for sharing your experience with us.