Udendørsområde

Anmeldelser af Vienna House by Wyndham Diplomat Prague

4 out of 5

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 165 af i alt 278 anmeldelser" "
Bedømmelse på 8 − Udmærket. 91 af i alt 278 anmeldelser" "
Bedømmelse på 6 − Okay. 15 af i alt 278 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 278 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 278 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Ralf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Romana Kováčiková den 13. nov. 2023
Dear Ralf, Thank you for your review. Have a nice day!

8/10 Udmærket

Philip

Overnattede 2 nætter i oktober 2023
Svar fra Romana Kováčiková. den 31. okt. 2023
Dear Philip, Thank you for your review. Have a nice day!

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel all around
Travelled for a course located at the same hotel. Great room, great breakfast and lunch with many options, good gym. Confence room a bit to the cold side but other than that no complaints at all. Would definitely stay there again and recommend to others.
Overnattede 3 nætter i september 2023
Svar fra Romana Kováčiková den 4. okt. 2023
Dear guest, Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you had a great experience during your course and found our rooms, breakfast, and lunch options to your liking. We appreciate your recommendation and look forward to welcoming you back on your next visit.If you have any specific preferences for the conference room temperature in the future, please feel free to let us know, and we will do our best to accommodate your needs.Thank you for choosing our hotel, and we hope to see you again soon.Best regards,

10/10 Fremragende

Klaus

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Roald

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækre rum - fint istandsat
Havde brug for en enkelt overnatning - hotellet så lækkert ud - og levede op til forventningerne
Overnattede 1 nat i juli 2020
Svar fra Marcela Fialová den 27. jul. 2020
Dear Roald, Thank you for choosing to stay with us. We are glad to know that your stay with us was memorable! We look forward to welcoming you back to Vienna House Diplomat shortly. Kind regards

8/10 Udmærket

Karin Bjerregaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2019
Svar fra Miroslav Picek den 27. maj 2019
Dear Karin, Thank you for choosing Vienna House Diplomat Prague and for your kind review. We are happy that you enjoyed your stay and we are looking forward to welcoming you here again very soon! Kind regards Miroslav Picek Operations Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2019
Svar fra Miroslav Picek den 27. maj 2019
Dear Guest, Thank you for choosing Vienna House Diplomat Prague and for your kind review. We are happy that you enjoyed your stay and we are looking forward to welcoming you here again very soon! Kind regards Miroslav Picek Operations Manager

8/10 Udmærket

Marc, Valkenswaard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Locatie
Overnattede 5 nætter i marts 2024
Svar fra Romana Kováčiková. den 19. mar. 2024
Thank you for your review. Have a nice day! Best regards.

10/10 Fremragende

Hiroyuki

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
サービスが丁寧
Overnattede 1 nat i marts 2024
Svar fra Romana Kováčiková. den 19. mar. 2024
Dear Hiroyuki, Thank you for your review. Best regards,

10/10 Fremragende

Nicole, Saalburg-Ebersdorf

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel ist verkehrstechnisch sehr günstig gelegen. Es gibt ausreichende Parkmöglichkeiten beim Hotel. Die Straßenbahnhalte stelle und Metrohaltestelle sind direkt vor dem Hotel, so dass man innerhalb von wenigen Minuten mitten im Geschehen ist.
Overnattede 3 nætter i marts 2024
Svar fra Romana Kováčiková. den 11. mar. 2024
Dear Nicole, Thank you for highlighting the convenience of our hotel's location in terms of transportation options. We're delighted to hear that you found it easy to access various modes of transport during your stay.Our ample parking facilities and the proximity of the tram stop and metro station right in front of the hotel indeed offer our guests the flexibility and ease of getting around the city swiftly. We understand that accessibility is paramount for our guests, and we're pleased that our location served you well in exploring the area and being close to the action.Should you plan another visit to the area, we would be honored to welcome you back to our hotel. Please don't hesitate to contact me if there's anything I can assist you with before your next stay.Warm regards,

10/10 Fremragende

Donald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2024

8/10 Udmærket

Yuji

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i februar 2024
Svar fra Romana Kováčiková. den 26. feb. 2024
Dear Yuji,Thank you for your review. Best regards,

10/10 Fremragende

Ladislav

Overnattede 1 nat i februar 2024

10/10 Fremragende

Daire

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would highly recommend a stay at this hotel. Staff are very kind and helpful. 2 minute walk from a tram stop and subway entrance. Lots of nice cafes, restaurants and grocery stores close by. Fabulous Japanese restaurant in the basement of the hotel.
Overnattede 7 nætter i februar 2024
Svar fra Romana Kováčiková. den 15. feb. 2024
Dear Daire, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great stay at our hotel and that you would highly recommend it to others.It's wonderful to know that you found our staff to be very kind and helpful. Providing excellent service is one of our top priorities, and we're glad that our team members contributed to making your stay enjoyable.We're also pleased to hear that our hotel's location, just a 2-minute walk from a tram stop and subway entrance, was convenient for you. Having plenty of cafes, restaurants, and grocery stores nearby adds to the convenience and charm of our location.We're delighted that you enjoyed the fabulous Japanese restaurant in the basement of the hotel. We strive to offer diverse dining options to cater to the preferences of our guests, and we're glad you had a positive experience at the restaurant.Thank you for choosing to stay with us, and we appreciate your recommendation. We look forward to welcoming you back in the future for another enjoyable stay! If there's anything more we can do to enhance your experience next time, please let us know.

10/10 Fremragende

Bachir

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Marcel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent clean hotel with business and tourist guests. Good dining nearby.
Overnattede 1 nat i januar 2024
Svar fra Romana Kováčiková. den 26. jan. 2024
Dear Marcel, Thank you for your positive feedback! We're delighted to hear that you found our hotel excellent and clean, catering well to both business and tourist guests. It's great to know that you also enjoyed the dining options nearby. If you have any specific suggestions or if there's anything you particularly loved about your stay, feel free to share. We appreciate your kind words and hope to welcome you back for another excellent experience!

4/10 Dårligt

mike

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Front reception not friendly
Overnattede 1 nat i januar 2024
Svar fra Romana Kováčiková. den 26. jan. 2024
Dear Mike, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the front reception. Providing a friendly and welcoming environment is a priority for us, and we take your feedback seriously. Do you remember, who was attending you in the reception ? We will address this issue to ensure a more positive experience for our guests in the future. If there are any specific details or suggestions you'd like to share, please feel free to do so. We appreciate your input and hope to have the opportunity to improve your experience during your next visit.Best regards,

10/10 Fremragende

Liviu Constantin

Overnattede 3 nætter i december 2023
Svar fra Romana Kováčiková. den 10. jan. 2024
Dear Liviu, Thank you for your review.Have a nice day!

10/10 Fremragende

Ruslan

Overnattede 1 nat i december 2023
Svar fra Romana Kováčiková. den 26. jan. 2024
Dear Ruslan,Thank you for your review. Have a nice day!

8/10 Udmærket

Akemi

Overnattede 5 nætter i december 2023
Svar fra Romana Kováčiková. den 20. dec. 2023
Dear Akemi, Thank you for your review.Have a nice day!

8/10 Udmærket

Ognjen

Overnattede 2 nætter i november 2023
Svar fra Romana Kováčiková. den 18. dec. 2023
Dear Ognjen, Thank you for your review. We are happy that you liked your stay. Best regards,

10/10 Fremragende

Marta

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Romana Kováčiková. den 14. dec. 2023
Dear Marta, Thank you for your review. Have a nice day!

10/10 Fremragende

Daniela

Overnattede 2 nætter i december 2023
Svar fra Romana Kováčiková. den 12. dec. 2023
Dear Daniela, Thank you for your review. Have a nice day!

6/10 Okay

Giacomo

Rejste med partner, Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Bella struttura, peccato per il trattamento. Prenoto la mia camera matrimoniale, mi fanno una camera con due letti singoli attaccati, 2 coperte separate non ideale per una coppia. Successivamente camera con una porta all’ interno ( condivisa ) dove nell’ altra stanza c’erano dei rumori fastidiosi. Mi lamento per il freddo nella hall ( termometro a 30 gradi in camera) arriva il signore mostrandomi che in camera usciva l’ aria a 24,7 e quindi era normale per loro. Mi dispiace ma non lo consiglio per una coppia.
Overnattede 2 nætter i december 2023
Svar fra Romana Kováčiková den 11. dec. 2023
Dear Giacomo, I'm sorry to hear about the issues you encountered during your stay. It's disappointing when the accommodation doesn't meet expectations. Your feedback is valuable. If there's anything else I can assist you with or if you have more details to share, feel free to let me know. Have a nice day!

10/10 Fremragende

Claire

Overnattede 6 nætter i december 2023
Svar fra Romana Kováčiková. den 11. dec. 2023
Dear Claire, Thank you for your review.Have a nice day!

8/10 Udmærket

Harri

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth vaditing
Excellent service again.
Overnattede 2 nætter i november 2023
Svar fra Romana Kováčiková. den 11. dec. 2023
Dear Harri, Thank you for your review. We are happy to here that you liked your stay in our hotel. Have a nice day!

10/10 Fremragende

Elvy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice room, sevice!
Overnattede 5 nætter i november 2023
Svar fra Romana Kováčiková. den 11. dec. 2023
Dear Elvy, I'm glad to hear that you had a positive experience with the room and service! If you have any specific comments or if there's anything else you'd like to share about your stay, feel free to let me know. We hope to see you soon!'Best regards,

10/10 Fremragende

Filip

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Romana Kováčiková. den 18. dec. 2023
Vážený Filip, Ďakujeme krásne za Vašu recenziu a prajeme krásny deň !

10/10 Fremragende

Michaela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great breakfast
Overnattede 2 nætter i november 2023
Svar fra Romana Kováčiková. den 11. dec. 2023
Dear Michaela, Thank you for your review. Have a nice day!

8/10 Udmærket

Marie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff service was good. Walkable to all tourist attractions
Overnattede 2 nætter i november 2023
Svar fra Romana Kováčiková. den 11. dec. 2023
Dear Marie, Thank you for your review. It's great to hear that you had a positive experience with the staff service and found the location convenient for exploring tourist attractions. We hope to see you soon here in Vienna House by Wyndham Diplomat. Have a nice day! Best regards,

10/10 Fremragende

Isogai

Overnattede 2 nætter i november 2023
Svar fra Romana Kováčiková den 21. nov. 2023
Dear Isogai, Thank you for your review. Have a nice day!

10/10 Fremragende

NAMJIN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Romana Kováčiková den 20. nov. 2023
Dear Namjin, Thank you for your review. Have a nice day! Best regards,

10/10 Fremragende

Luka

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Romana Kováčiková den 20. nov. 2023
Dear Luka, Thank you for your review. Have a nice day!

8/10 Udmærket

ilya

Overnattede 11 nætter i november 2023
Svar fra Romana Kováčiková. den 11. dec. 2023
Dear Ilya, Thank you for your review. Have a nice day!

8/10 Udmærket

YU

Overnattede 3 nætter i november 2023
Svar fra Romana Kováčiková den 20. nov. 2023
Dear Yu, Thank you for your review. Have a nice day!

8/10 Udmærket

Peter-Jan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was a guest for 5 nights. I've chosen this hotel (and cancelled a different accomodation) because of the good reviews, Wyndham brand, very near to public transport and supermarket. At check-in the hotel staff is very friendly! No queue, so straight on to the room. I stayed at the 4th floor. 4 elevators are convenient, since the property gets busy often with congress/seminars booked on floor 2. The room itself seemed amazing, and it was indeed really tidy and clean! Although, some aspects, as for me at least, made the room questionable. 1. The armchair smelled really chemical (cleaning products by housekeeping?) and there was always a breeze of it in the room. 2. The room (and hallway) constantly had a high temperature. Upon turning the thermostat down and engaging the A/C, only a fan started. The room was impossible to cool, apart from the tilting window. (In wintertime, the A/C is turned off, told to me by staff and maintenance employee). 3. I asked for a quiet room in my booking, and no complaints about the staff; I received a room far away from the elevators. Unfortunately, elevators are not the only noise producing factors. Toilets getting flushed are very audible, as well (for my room at least): 4. A constant low tuned buzzing electric sound. I got used to it after a couple of nights but it was really annoying. This hotel is good and has great staff, super clean and hospitable, modern rooms. I justed really hoped more quietness.
Overnattede 5 nætter i november 2023
Svar fra Romana Kováčiková den 13. nov. 2023
Dear Peter-Jan, Thank you for your detailed feedback. While you appreciated the friendly staff, cleanliness, and modern rooms, you encountered issues with chemical smells in the armchair, difficulty cooling the room, noise from toilets flushing, and a constant buzzing electric sound. We apologize for any inconvenience and appreciate your insights, which will help us address and improve upon these concerns.Have a nice day!

10/10 Fremragende

Tatsuya

Overnattede 1 nat i november 2023
Svar fra Romana Kováčiková den 13. nov. 2023
Dear Tatsuya,Thank you for your review.Have a nice day!

8/10 Udmærket

Johan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Romana Kováčiková den 6. nov. 2023
Dear Johan, Thank you for your review ! Have a nice day. Best regards,

6/10 Okay

tuschai

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice but the air vent in my room make noise all night
Overnattede 2 nætter i oktober 2023
Svar fra Romana Kováčiková. den 23. okt. 2023
Dear Tuschai, Thank you very much for the review. We're sorry to hear about the issue with the noisy air vent in your room. This can be quite disruptive to a peaceful night's rest. If you find yourself staying at the same hotel again, consider mentioning this concern to the staff during check-in or as soon as the issue arises, and they may be able to offer an alternative room or resolve the problem promptly. Your comfort is important to them, and they will likely appreciate the opportunity to address and fix such issues. Thank you for sharing your experience.Have a nice day!

8/10 Udmærket

Amy, Lambertville

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Beautiful property and nice team. I was disappointed that with such a nice brand there wasn't any conditioner in the room and when I called the front desk to get some they wanted to charge and it wasn't available till later in the morning (after I had to leave). I also thought charging for the sauna was not necessary considering competitor hotels have really nice spas and it's included in the cost. Finally, the breakfast buffet was very good and definitely worth the cost. Some good healthy options and really options for everyone in our party.
Overnattede 1 nat i oktober 2023
Svar fra Romana Kováčiková. den 18. okt. 2023
Dear Amy, Thank you for sharing your feedback about your stay. We're glad to hear that you found the property beautiful and the team nice. Your positive comments about the breakfast buffet are appreciated.We're sorry to hear about the issues you encountered, particularly regarding the conditioner and sauna charge. We understand how these aspects can affect your overall experience, and we'll certainly take your feedback into account as we strive to improve our services.We appreciate your input, and it will help us enhance our offerings. If you have any further comments or suggestions, please feel free to share them. We hope to have the opportunity to host you again in the future.Best regards,

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great access from the airport and to the castle. Loved it!
Overnattede 1 nat i oktober 2023
Svar fra Team Vienna Hosue By Wyndham den 18. okt. 2023
Dear Thomas, thank you very much !

10/10 Fremragende

Harri

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice
Nice hotel close to subway and tram. Good connection to the airport. Excellent staff and service!
Overnattede 2 nætter i oktober 2023
Svar fra Romana Kováčiková den 10. okt. 2023
Dear Harri, Thank you for sharing your feedback! We're delighted to hear that you had a positive experience during your stay at our hotel. It's great to know that you found our location convenient, our staff excellent, and our service top-notch. If you have any further comments or if there's anything specific you'd like to highlight or suggest for improvement, please feel free to share. We hope to have the pleasure of welcoming you back in the future!Best regards,

10/10 Fremragende

Beatrix

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean, modern room, absolutely wonderful breakfast buffet.
Overnattede 1 nat i september 2023
Svar fra Romana Kováčiková. den 17. sep. 2023
Dear Beatrix, Thank you for your review. Have a nice day!Best regards,

10/10 Fremragende

Jessica

Rejste med partner
Very accommodating!!
Overnattede 1 nat i september 2023
Svar fra Romana Kováčiková. den 14. sep. 2023
Dear Jessica, Thank you for your review.Have a nice day.

10/10 Fremragende

Harriet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in. Friendly staff. Excellent breakfast.
Overnattede 2 nætter i september 2023
Svar fra Romana Kováčiková. den 14. sep. 2023
Dear Harriet, We're thrilled to hear about your positive experience with us! A smooth and easy check-in process is important for ensuring a hassle-free stay, and we're pleased that you found it to be just that. Our friendly staff takes pride in providing exceptional service, and it's great to know that their hospitality made your stay enjoyable. And of course, we're delighted that you found our breakfast excellent; a hearty morning meal is a great way to start the day on the right foot. Thank you for sharing your feedback, and we look forward to welcoming you back for another wonderful stay in the future!Best regards,

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Romana Kováčiková. den 4. sep. 2023
Dear guest,Thank you for your review. Have a nice day!

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Simple to airport, simple to center
One night, business trip. Clean rum. Easy to reach tram, metro, airport.
Overnattede 1 nat i august 2023
Svar fra Romana Kováčiková. den 4. sep. 2023
Dear guest, We appreciate you taking the time to share your feedback. It's great to hear that you found your room clean and our location convenient for accessing tram, metro, and the airport.We understand the importance of a comfortable and efficient stay for our business travelers. If you have any specific suggestions or requirements for your future visits, please don't hesitate to let us know. We aim to make each stay as pleasant as possible.Best regards,

8/10 Udmærket

Hiroki

Overnattede 1 nat i august 2023
Svar fra Romana Kováčiková. den 6. nov. 2023
Dear Hiroki, Thank you for your review. Have a nice day!

6/10 Okay

Vina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i august 2023
Svar fra Romana Kováčiková den 22. aug. 2023
Dear Vina, Thank you for your review.Have a nice day!

10/10 Fremragende

MUHAMMAD AL AMIN BIN

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good
Overnattede 5 nætter i juli 2023
Svar fra Romana Kováčiková den 4. aug. 2023
Dear Muhhamad, Thank you for your review. Have a nice day!