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Anmeldelser af Art Deco Imperial Hotel

5 out of 5
Art Deco Imperial Hotel
Na Porici 15, Prague

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 349 af i alt 441 anmeldelser" "
Bedømmelse på 8 − Udmærket. 72 af i alt 441 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 441 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 441 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 441 anmeldelser" "

9,8/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Hege

Overnattede 1 nat i oktober 2023
Svar fra Dominik Franc - Front Office Manager den 17. okt. 2023
Dear Hege,Thank you for your kind words in your positive review! We're delighted to hear that you found our hotel to be beautiful, well-located, and very clean. We appreciate your feedback about the dining experience at the Imperial Cafe and the valuable recommendations for other restaurants nearby.Your satisfaction is our top priority, and we're pleased that you enjoyed your stay overall. We look forward to the opportunity to welcome you back in the future. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Thanks again for choosing our hotel for your stay.Yours sincerely

8/10 Udmærket

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Dominik Franc - Front Office Manager den 15. aug. 2023
Dear Kenneth,Thank you so much for taking the time to share your positive review of our hotel! We're absolutely thrilled to hear that you had a wonderful experience during your stay. Your kind words about the ambiance, location, and the attentive staff mean a lot to us. We're delighted that we could provide you with a comfortable and enjoyable stay.We truly value your feedback and are honored that you chose our hotel for your stay. Your satisfaction is our top priority, and we can't wait to welcome you back for another fantastic experience. If you have any special requests or preferences for your next visit, please feel free to let us know. Thank you once again for your kind words and for being our valued guest.

8/10 Udmærket

Sezer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very boring breakfast
Overnattede 2 nætter i juli 2023
Svar fra Dominik Franc - Front Office Manager den 4. aug. 2023
Dear Sezer,a great thank you from all of Art Deco Imperial.I am very happy to see that you were content during your recent stay and it would a great pleasure welcoming you in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Lars

Overnattede 3 nætter i juli 2023
Svar fra Dominik Franc - Front Office Manager den 2. aug. 2023
Dear Lars,thank you very much for sharing your opinion on Hotels.com.I am pleased to see that you have enjoyed your recent stay and it would be a great pleasure to welcome you in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Mads

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Faktisk godt hotel, fantastisk god service og meget høfligt personale. Alt i alt et rigtigt godt ophold.
Overnattede 4 nætter i juli 2023
Svar fra Dominik Franc - Front Office Manager den 18. jul. 2023
Dear Mads.Thank you for your fantastic review! We are delighted to know that you had a really good stay with us. It brings us immense joy to learn that you appreciated our hotel's amenities, excellent service, and the courteousness of our staff.Your kind words are truly appreciated, and we can't wait to welcome you back for another wonderful experience.Best regards,

8/10 Udmærket

Nasip

Overnattede 4 nætter i juni 2023
Svar fra Dominik Franc - Front Office Manager den 2. aug. 2023
Dear Nasip,thank you very much for sharing your opinion on Expedia.I am pleased to see that you have enjoyed your recent stay and it would be a great pleasure to welcome you in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Emma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Det bedste hotel jeg nogensinde har boet på - uovertruffen service og rent og vedligeholdt - smukt hotel
Overnattede 3 nætter i marts 2023
Svar fra Dominik Franc - Front Office Manager den 14. mar. 2023
Dear Emma,Let me thank you for your kind words towards our hotel.Please be assured that you would be more than welcomed in Art Deco Imperial anytime soon.Yours sincerely

8/10 Udmærket

Mads Teilmann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was nice and the breakfast good. But if you choose the hotel cause the vip access you will not get a room upgrade even if you’re a Gold member.
Overnattede 3 nætter i oktober 2022
Svar fra Dominik Franc den 21. okt. 2022
Dear Mads Teilmann,thank you for sharing your opinion.When you were choosing our hotel through Expedia, there was definitely a written confirmation that even for Gold members, there is room upgrade only upon availability. As I checked our system, on a day of your arrival all categories of rooms were fully booked.Anyway it was a great pleasure having you in Art Deco Imperial and it would be great to welcome you once again.Yours sincerely

10/10 Fremragende

Hugo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Dominik Franc den 8. sep. 2022
Dear Hugo,thank you very much for sharing your opinion on Hotels.com.Please be assured that you would be more than welcomed in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Torkild

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Totaloplevelse.
Rigtig god oplevelse👍 Eneste udfordring var sporvognene om natten🚋,
Overnattede 5 nætter i august 2022
Svar fra Dominik Franc den 22. aug. 2022
Dear Torkild,thank you for your review. It was great pleasure to have in Art Deco Imperial and be assured that you would be more than welcomed anytime soon.Kind regards

10/10 Fremragende

Aviran, Petah Tikva

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, clean and nice rooms. The breakfast at the hotel is great
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Frederick F

Rejste med partner
Synes godt om: Rengøring, service og personale
This is a beautiful hotel. Well maintained and terrific staff. Will definitely stay here in fiture
Overnattede 3 nætter i marts 2024
Svar fra Ilda Oswald den 25. mar. 2024
Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Ilda Oswald den 10. mar. 2024
Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Udmærket

Richard, Denton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tastefully decorated and well appointed rooms in keeping with the character of the hotels original decor and the surrounding area. Staff were pleasant, helpful and attentive. Easy to get to everything you could want to see by foot and/or tram. Couple of minor gripes : 1) Coffee at breakfast was weak filter, would have much preferred choice of coffee type from machine. And a Nespresso machine. 2) plug in bath closed every time it was lightly touched by foot.(Although it was good to have a tub and shower) 3) key card slot in room was set back a way from the door and low down , took me a while to find it in the dark. Could have been mentioned at check in. 4)Room was extremely warm even with air con turned off, I couldn't find any other heating controls. Luckily the window completely opened and room wasn't overlooking the street. 5) was disturbed every evening around 7pm by somebody banging on door and violently rattling the door knob. Think it may have been house keeping but not sure.
Overnattede 5 nætter i februar 2024
Svar fra Dominik Franc - Front Office Manager den 4. mar. 2024
Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,

10/10 Fremragende

Fauna, SILVER CITY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is a great location, staff are very friendly, room was modern and clean and beautiful.
Overnattede 3 nætter i februar 2024
Svar fra Dominik Franc - Front Office Manager den 1. mar. 2024
Dear Fauna,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, friendly staff, and the modern, clean, and beautiful room. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Kind regards

8/10 Udmærket

Neil Edmund

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Dominik Franc - Front Office Manager den 26. feb. 2024
Dear Neil Edmund,We're thrilled to hear that you had a great experience during your stay with us! Thank you for your positive review. We can't wait to host you again in the future!Warm regards,

10/10 Fremragende

Borja

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was impeccably clean and comfortable. The staff very friendly and great location.
Overnattede 3 nætter i februar 2024
Svar fra Dominik Franc - Front Office Manager den 23. feb. 2024
Dear Borja,Thank you so much for your kind words regarding your recent stay at the Art Deco Imperial in Prague. We are thrilled to hear that you found your room impeccably clean and comfortable. Providing a comfortable and clean environment for our guests is one of our top priorities, and we are delighted that we met your expectations in this regard.We are also pleased to hear that you found our staff to be very friendly. Our team strives to provide exceptional service to all our guests, and it's rewarding to hear that their efforts made a positive impact on your stay.Additionally, we are glad that you found our location to be great. Being situated in the heart of Prague allows our guests easy access to the city's attractions, making for a more enjoyable and convenient experience.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

10/10 Fremragende

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We visited for 3 nights for our wedding anniversary. Attention to detail was amazing! The cleanliness, the staff, the people in general were hospitable and friendly, we had such a lovely experience and would love to visit again. The room was so beautiful, the bathroom and tiling especially were perfectly finished! No unsightly mastic around the bath tub (first thing we always seem to notice), fixtures and fittings were immaculate, we could not fault it. Restaurant was stunning with a delicious variety of tasty food, all reasonably priced. Lots of memorable photos, no regrets! Jana at reception was very helpful with explaining local places to visit. Also on our leaving “Honza” the porter went the extra mile - he loaded the luggage and opened the taxi door for my wife - Lots of small attention to detail, making our stay pleasantly memorable.
Overnattede 3 nætter i februar 2024
Svar fra Ilda Oswald den 12. feb. 2024
Dear Mr. Rowarth,Thank you so much for the praise - your satisfation means a lot to us. We appreciate your emphasis on our friendly staff, the cleanliness of the hotel and the restuarant. We're delighted to learn your stay was pleasantly memorable. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Hannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Ilda Oswald den 7. feb. 2024
Dear Ms. Rai Niles,Many thanks for your review! We're happy to learn you were staisfied with your stay. Your visit is much appreciated.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service and very clean
Overnattede 3 nætter i januar 2024
Svar fra Ilda Oswald den 3. feb. 2024
Dear Ms. Townend,Thank you for your feedback! We're pleased to learn you enjoyed our service and your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Quentin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tres bonne expérience, tres bien situé tres propre.
Overnattede 4 nætter i januar 2024
Svar fra Ilda Oswald den 3. feb. 2024
Dear Mr. Fivet,Thank you for your feedback! We're happy to hear that your experience was enjoyable. Thank you for emphasizing the hotel's cleanliness.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

FARHAD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent place to stay
Overnattede 3 nætter i januar 2024
Svar fra Ilda Oswald den 28. jan. 2024
Dear Mr. Nazarian,Thank you for the compliment! We're pleased to learn your stay was enjoyable. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Anna

Overnattede 2 nætter i januar 2024
Svar fra Ilda Oswald den 25. jan. 2024
Dear Ms. Montavon,We appreciate your feedback! We're happy to hear that your stay met your expectations. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

6/10 Okay

Maria

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 3 nætter i januar 2024
Svar fra Ilda Oswald den 25. jan. 2024
Dear Ms. Syska,We appreciate your feedback! Please accept our appologies for not meeting your expectations. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Tsareal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Ilda Oswald den 22. jan. 2024
Dear Mr. Kinoshita,Thank you so much for your input! We are happy to hear that your stay was enjoyable. Thank you for choosing our hotel for your holiday.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Bruce Lester

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i november 2023
Svar fra Ilda Oswald den 15. jan. 2024
Dear Mr. Hudson,Thank you so much for your review! We're delighted to learn you enjoyed your stay. Thank you for choosing to stay with us.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Claudine

Overnattede 1 nat i januar 2024
Svar fra Ilda Oswald den 28. jan. 2024
Dear Ms. Triemert,Thank you for your input! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Ronald

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a wonderful stay, this is one of the best hotels I've stayed during my trip
Overnattede 4 nætter i januar 2024
Svar fra Ilda Oswald den 9. jan. 2024
Dear Mr. Greene,We are honored by your compliments! We sincerely appreciate your visit and are happy to hear that you had a wonderful stay.Warm regards,Ilda OswaldGuest Relation Officer

10/10 Fremragende

Kanika, Gainesville

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Ilda Oswald den 25. jan. 2024
Dear Ms. Copeland,Many thanks for your feedback! We're pleased to learn you were satisfied with your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Sergiy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location, quiet with good breakfast
Overnattede 2 nætter i december 2023
Svar fra Ilda Oswald den 9. jan. 2024
Dear Mr. Shostak,Thank you for your feedback! We're happy to hear that the location, quietness, as well as the breakfast, made your stay enjoyable. We appreciate your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel for access to Central Prague. Very clean rooms, helpful staff, walkable neighborhood and minutes from major sights. Highly recommended!
Overnattede 4 nætter i december 2023
Svar fra Ilda Oswald den 8. jan. 2024
Dear Mr. Norris,Thank you so much for your review! We're pleased to hear you enjoyed your stay. Thank you for recommending us! We hope to see you again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Mark-Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Staff was specular. Area is walkable and safe. Rooms were huge. .
Overnattede 4 nætter i december 2023
Svar fra Ilda Oswald den 6. jan. 2024
Dear Mr. Russo,Thank you so much for your feedback and the compliments! We're pleased to hear you enjoyed your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Hugo Fernandez

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy recomendable
Svar fra Ilda Oswald den 30. dec. 2023
Dear Mr. Fernandez,Thank you so much for your 5/5 rating and for recommending us! We're glad to hear you enjoyed your stay. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Joaquín

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Por absolutamente todos los conceptos a valorar, no podemos sentirnos más contentos, incluida la gran disposición del personal y su amabilidad. El hotel además de estar muy bien ubicado es absolutamente confortable y bonito, por lo que la suma obtenida es un 10 rotundo. Lo recomendamos encarecidamente.
Overnattede 4 nætter i december 2023
Svar fra Ilda Oswald den 27. dec. 2023
Dear Mr.Fernández,Thank you so much for your flattering feedback!We're pleased to hear you enjoyed your stay and our services.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Mohammed

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Ilda Oswald den 27. dec. 2023
Dear Mr. Malahifji,We appreciate your feedback!Thank you for visiting us.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Ilda Oswald den 27. dec. 2023
Dear Mr. Schepperle,Thank you for your review! We're glad you had a pleasant stay.Warm regards,Ilda OswaldGuest Relations Officer

4/10 Dårligt

Jeffry, Bode

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Unable to sleep due to constant loud rumbling sound all night long. Bed extremely uncomfortable as well. Overpriced parking.
Overnattede 1 nat i december 2023
Svar fra Ilda Oswald den 3. jan. 2024
Dear Mr. Wolf,Thank you for sharing your experience with us. We are very sorry to hear you didn’t enjoy your stay for the reasons you mentioned.With regards to the noise: you stayed in a room facing the courtyard, away from the street, which makes it hard for us to identify what caused the ‘constant loud rumbling sound’. Would you please be so kind and tell us more details, so we can identify where was it coming from and look into it?In terms of the beds, some people prefer softer beds, and others like them harder, so we try to find a happy medium; however we can guarantee that all mattresses have been replaced within the past year with a high standard of selection – we’re very sorry that it didn’t suit your preferences and will cons ider how we can accommodate different preferences in future. In terms of the parking price, we charge 950 CZK per night. This includes a valet service and secured garage. The city residents don’t pay too much for public parking spaces because they have special parking permits for the center, while tourists have to rely on multi-story parking lots or those situated in shopping centers. Our nearest shopping mall charges 70 CZK per hour, which translates to 1680 CZK for 24 hours, almost double what we charge. Please accept our apologies for not meeting your expectations overall though, and we thank you for your stay.Kind regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Trisha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved my stay at Art Deco in Prague! Staff were amazing and helpful, the breakfast was delicious and the staff were super helpful and friendly, they made sure we were enjoying our meals. The location was great and very walkable to the main attractions and shopping areas. The bus and train stations were close by as well.
Overnattede 2 nætter i december 2023
Svar fra Ilda Oswald den 27. dec. 2023
Dear Ms. Reekoye,We're glad to hear you loved your stay and that our staff were firendly and helpful. Thank you so much for choosing to stay with us. Warm regards,Ilda OswaldGuest Relations Officer

8/10 Udmærket

Yong hun

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
오래된 호텔. 카페가 청결하지 않은 느낌. 그 이외는 좋았슴
Overnattede 2 nætter i december 2023
Svar fra Ilda Oswald den 27. dec. 2023
Dear Mr. Hong,We appreciate your feedback. The hotel was built in 1914. As a result of its outstanding art and architectural value, the hotel was classed amongst the city's historically listed monuments. It has been protected by UNESCO since the Velvet Revolution in 1993. The Cafe Imperial's history is as old and as rich as the hotel's. Soon after the opening, it became ''the'' fashionable place to be seen at, bringing artistic society together. It has witnessed a number of short stories, novels and operas draftted over the decades. We are very sorry if it seemed like the Cafe was not clean. We would love to hear more about why you think that was the case. Please don't hesitate to get in touch and share more details. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Lois

Overnattede 2 nætter i december 2023
Svar fra Ilda Oswald den 21. dec. 2023
Dear Mr. Dosky,Thank you so much for the feedback! Make sure to visit us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Trisha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed my stay! Friendly and helpful staff! It’s location is very convenient to walk around Old Town and all the main attractions. The rooms are clean and the beds are comfortable.
Overnattede 2 nætter i december 2023
Svar fra Ilda Oswald den 18. dec. 2023
Dear Ms. Reekoye,Thank you so much for your kind words! We're glad you enjoyed your stay thoroughly.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Garreth

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Ilda Oswald den 18. dec. 2023
Dear Mr. Price,Thank you for your review!Don't hesitate to visit us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful art deco hotel. Lovely comfortable clean rooms. Restaurant excellent. Staff all very helpful
Overnattede 3 nætter i december 2023
Svar fra Ilda Oswald den 15. dec. 2023
Dear Ms. Sunderland,Thank you for your feeback!We're glad you had an opportunity to dine in the Cafe Imperial and that you were satisfied with our service.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Leo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is beautiful. We have stayed here 3 times now and it has never disappointed us. Beautiful hotel, fabulous interior, lovely, comfy rooms and very attentive staff. Special note - breakfast is wonderful.
Overnattede 4 nætter i december 2023
Svar fra Ilda Oswald den 14. dec. 2023
Dear Mr. Hetherington,Thank you for your kind words! We're delighted to learn you had three wonderful stays with us. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Andrew

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at the hotel was really good. Great location only 10 minutes walk from the Old Town.
Overnattede 3 nætter i december 2023
Svar fra Ilda Oswald den 13. dec. 2023
Dear Mr. Scott,Thank you for your feedback!We're glad to hear your visit was enjoyable.Make sure to stay with us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely art deco hotel, a lot of character. Good location, practical. Beautiful restaurant!
Svar fra Ilda Oswald den 7. feb. 2024
Dear Mr. Walowski,Thank you for your kind words! We're delighted to learn you enjoyed your stay and that you were pleased with the restaurant. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Short visit to Prague
Excellent hotel, with great location for strolling around Prague. Thoroughly enjoyed our 3 night stay, visiting the Christmas markets and all the sites that Prague has to offer.
Overnattede 3 nætter i december 2023
Svar fra Ilda Oswald den 13. dec. 2023
Dear Mr. Jones,Your feedback and stay are greatly appreciated!We're delighted to hear you thoroughly enjoyed your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2023
Svar fra Ilda Oswald den 13. dec. 2023
Dear Mr. Ristori,Your feedback is much appreciated!Thank you for your stay.Kind regards,Ilda OswaldGuest Relations Officer

8/10 Udmærket

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gold VIP has become a ritual joke. I dont think i ever get stated benefits Great hotel tho' really unique
Overnattede 2 nætter i december 2023
Svar fra Ilda Oswald den 13. dec. 2023
Dear Mr. Anthony,Thank you for complimenting our hotel!Expedia Gold VIP members receive one complimentary bottle of wine each stay in addition to 20% off spa services. Our system automatically obtains this information, which is part of your reservation. Upon arrival, a bottle of wine is always provided by us. Our spa services (sauna & steam room) are free of charge. 20% off, in this case, applies to massage bookings. We apologise if we didn't point this out.Thank you for your stay!Warm regards,Ilda OswaldGuest Relations Officer

10/10 Fremragende

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is simply a fabulous and historic art deco hotel with the best dining in Prague. Breakfast was exceptional - including the staff and service.
Overnattede 3 nætter i oktober 2023
Svar fra Ilda Oswald den 13. dec. 2023
Dear Ms. Yancey,Thank you for your flattering review!We're glad you enjoyed your stay.Warm regards,Ilda OswaldGuest Relations Officer