Dobbeltværelse - balkon - havudsigt | Strand-/havudsigt

Anmeldelser af Hotel Illa D'Or

4.5 out of 5
Hotel Illa D'Or
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 408 af i alt 542 anmeldelser" "
Bedømmelse på 8 − Udmærket. 113 af i alt 542 anmeldelser" "
Bedømmelse på 6 − Okay. 16 af i alt 542 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 542 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 542 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 8. sep. 2023
Dear Mia Thank you for posting this 10 by 10 review, we are really gald to know that you enjoyed and loved your stay at Hotel Illa d'Or. Looking foward to welcome you back. Sincerely,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely stay
Overnattede 3 nætter i oktober 2022
Svar fra FRANCISCO den 24. okt. 2022
Dear Guest,Thank you for your kind review.We do apreciatte your comments and feedback.Look forward to welcome you again at the Illa d'Or Hotel.Yours sincerely,Reservations departmentIlla d'Or Hotel & Apartments

10/10 Fremragende

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed, service i top, fornem restaurant.
Overnattede 4 nætter i oktober 2021
Svar fra FRANCISCO T. GARCIA den 28. okt. 2021
Kære gæst, Tak for dine fine kommentarer og feedback. Det sætter vi pris på. Håber at byde dig velkommen igen på Illa d'Or Hotel. Venlig hilsen, Reservationsafdeling Illa d'Or Hotel & Apartments

8/10 Udmærket

Per Henning

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel med god beliggenhed
Meget flot hotel, renoveret i ypperlig kvalitet. God og rolig beliggenhed. Flink personale. Badestrand ikke særlig god ved hotellet, men bedre ind mod byen. Område med solsenge ud mod bugten er ret begrænset og altid optaget fra tidlig morgen. Morgenmad er super godt. Middagsmad ved halvpension var skuffende. Værelse med balkon og havudsigt som vist på hotellets webside gælder ikke alle værelser, idet nogle med balkon og havudsigt ligger i en sidebygning hvor udsigten godt nok er til havet, men ikke med samme panoramaudsigt som annonceret.
Udsigt fra værelse 01 i sidebygning.
Overnattede 7 nætter i oktober 2021
Svar fra FRANCISCO T. GARCIA den 11. okt. 2021
Kære gæst, Tak for dine søde ord og feedback. Vi apreciatte det. Håber at byde dig velkommen igen på Illa d'Or Hotel. Venlig hilsen, Reservationsafdeling Illa d'Or Hotel & lejligheder

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super sted, herlig mad og fine vine
Overnattede 4 nætter i juni 2021
Svar fra FRANCISCO T. GARCIA den 5. jul. 2021
Kære gæst, tak for dine venlige kommentarer. vi sætter pris på det

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2019
Svar fra Francisco den 10. jun. 2019
Dear guest, Thank you for your feedback! Hope to see you again in the future. Yours sincerely, Francisco T. Garcia Reservations department Illa d'Or Hotel

8/10 Udmærket

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Super beliggenhed i roligt område. Dejligt hotel, med god morgenmad og et værelse med havudsigt kan klart anbefales. Fin gå afstand til byen - tager ca. 5-7 minutter
Overnattede 6 nætter i oktober 2017

10/10 Fremragende

Nanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Fantastisk dejligt hotel med rigtig god service. Vi nød vores ophold rigtig meget og kommer helt sikkert igen.
Overnattede 2 nætter i juli 2017

8/10 Udmærket

Henrik, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel with a very nice location at the sea
The hotel was great, but I would advice to choose a room with a balcony. The service at the hotel is great, but at times it seems they are a bit to busy and tend to forget orders or overlook things. All in all a great experience, but maybe more a couples hotel than a place to stay as a single person.

10/10 Fremragende

soren duus, birkerød

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ualmindeligt dejligt hotel
Beliggenheden er i top, betjeningen er søde og venlige, men kan blive lidt stressede til middag.

10/10 Fremragende

Carsten Lorentzen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel Illa d´0r
Et virkelig dejligt hotel med super beliggenhed lige ud til vandet. Servicen er i top, alle er venlige og imødekommende. Et "engelsk hotel" i bedste forstand. Kan varmt anbefales.

10/10 Fremragende

Sebastian Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliches und aufmerksames Personal. Eine wunderschöne Lage und ein schönes Hotel.
Overnattede 9 nætter i marts 2024
Svar fra Hipólito Orejuela Subdirección Hotel Illa d'Or. den 27. mar. 2024
Liebe Sebastian,Wir lieben Ihre Bewertung und schätzen es, dass Sie Hotel Illa d'Or gewählt haben! Es ist uns eine Freude zu wissen, dass wir Ihre Erwartungen für einen angenehmen Aufenthalt übertroffen haben. Passen Sie auf und wir hoffen, Sie bald wieder willkommen heißen zu dürfen!Beste Grüße,

10/10 Fremragende

boris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
sehr gut
Overnattede 8 nætter i marts 2024
Svar fra Hipólito Orejuela Subdirector Hotel Illa d'Or den 25. mar. 2024
Liebe BorisVielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Bewertung zu verfassen, und dass Sie uns so treu sind!Mit freundlichen Grüßen,

10/10 Fremragende

Helmut

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extraordinary. Friendliest staff, great food and grandiouse place directly at the Sea.
Overnattede 13 nætter i marts 2024
Svar fra Hipólito Orejuela Subdirector Hotel Illa d'Or den 25. mar. 2024
Dear Helmut,We are happy to read that you liked our setting and pleasant staff...and most important that you had an excellent holiday with us.Thank you for being our guest!Looking forward to seeing you again soon.Kind regards,

10/10 Fremragende

Birgit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Hipólito Orejuela Subdirección Hotel Illa d'Or. den 25. mar. 2024
Dear Birgit,Thank you so much for the nice review, we really appreciate you being a loyal customer!!!

10/10 Fremragende

Jonatan

Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Espectáculo de hotel lo recomiendo a todos los seres presentes de este mundo el mejor hotel de palma y de Mallorca
Overnattede 1 nat i marts 2024
Svar fra Hipólito Orejuela Subdirector Hotel Illa d'Or den 16. mar. 2024
Estimado Jonatan¡¡¡Muchas gracias por la reseña de 5 estrellas!!!¡Apreciamos su lealtad y esperamos verlo nuevamente muy pronto!Atentamente,

10/10 Fremragende

Jose, North bethesda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice place, totally worth the money. Staff are super nice, food options are great, the spa service are excellent.
Overnattede 3 nætter i november 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 14. nov. 2023
Dear Jose;Thank you very much for your time writing us a review.It makes us really happy reading you had a good time and the staff was up to the level.We hope to welcome you again in the future.Yours sincerely.

10/10 Fremragende

Claire

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a lovely hotel. The views are spectacular, the staff were all so friendly. We were particularly impressed by the buffer breakfast. Best we’ve ever had. Thank you for a wonderful stay and see you next season x
Overnattede 1 nat i oktober 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 21. okt. 2023
Dear Claire:We want to thank for sharing such a lovely review, we are really happy to read we met your expectations, surely our kitchen staff will be happy to know. about their breakfast.It would be a pleasure to host you again in the future.Yours faithfully,

10/10 Fremragende

Nicolas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay!
Eduardo was efficient and very welcoming at check-in. Breakfast service (tea/coffee) was very slow but the offering and selection was excellent!
Overnattede 1 nat i oktober 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 12. okt. 2023
Dear NicolasThank you so much for posting this nice review about your holidays at Hotel Illa d'Or. I will make sure that Eduardo at the front desk recieves your words. Looking foward to welcome you back. Best Wishes,

8/10 Udmærket

Adam James

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, have stayed several times, but never get the Expedia Gold Membership VIP offers as stated at the time of booking.
Overnattede 7 nætter i oktober 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 10. okt. 2023
Dear Mr. James:Thank you very much for writing us a review.We are glad to read you like the hotel and you visited us several times.Please, apologize us regarding the Expedia VIP issue, it's a thing we requested to remove and depending on the booking date, some reservations were'nt included anymore.It would be nice to welcome you back in the future.Yours sincerely.

10/10 Fremragende

robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb
Stayed in apartments, couldn't fault it, staff fantastic, BA cancelled flight home staff sorted extra night and courtesy room for later showers etc no issues. Breakfast absolutely superb, omelette lady is a wizard with the eggs. Back soon as we can.
Overnattede 5 nætter i oktober 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 9. okt. 2023
Dear Robert Thank you so much for writing this nice review about your stay with us.I am really happy to read that you enjoyed your holidays and above all Matilde's breakfast show cooking.Looking foward to welcome you back. Best Regards,

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great hotel stay
A great location with a very nice hotel and a service-oriented staff to attend to our needs. We really enjoyed Ill D'Or and we'll go back
Overnattede 4 nætter i oktober 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 1. nov. 2023
Dear James:First of all I want to thank you for sharing your experience with us.It makes us feel proud reading that our staff made you feel well attended.I would a pleasure to host you again in the future.Yours sincerely.

6/10 Okay

Gillian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in - the receptionist was disinterested, told us the bare minimum, no upgrade or vip options offered (even though these were advertised on Expedia). No refreshments offered. No help with luggage. No offer to store our golf clubs in the storage room downstairs (until the 2nd or 3rd day when we were coming back from a golf trip). Room - Room on 3rd floor, at the back of the hotel very small - it was the one we’d booked, but having stayed at other luxury accommodation we were still slightly surprised at quite how small it was. No full length hanging space in the wardrobe, no space to store our empty luggage and the bathroom was basically a small shower room. The room was boiling hot when we entered as the air conditioning hadn’t been switched on ready for us. Swimming pools - pool area was clean and tidy and pool was clean and a good temperature, but not enough sun beds for all guests. The sun beds in front of the hotel overlooking the bay are all ‘reserved’ with towels by 8am and the small pool at the side of the hotel doesn’t get any sun until after noon (in September) and gets no air/breeze so is terribly hot. Overall feeling about the hotel is that on the surface it looks beautiful but sadly we were somewhat underwhelmed by it. We have stayed at a number of luxury/boutique hotels and this just missed the mark, which is a shame as I expect that for their ‘regular’ customers they go the extra mile.
Overnattede 5 nætter i september 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 30. sep. 2023
Dear Gillian:First ot all we want to thank you for leaving us a review.We apologize for not meeting your expectations in so many matters.We are sorry the missunderstood with Expedia, you were offered something we do not offer any more, that was explained to them many time ago.I would like to think that the bell boy wasn't available on your check in because normally we offer this service to our guests.Air conditioning is off when the guest is not in the room but it turns on when you introduce the card oin the slot on the wall.We have 3 different sunbeds areas, clearly not enough on your case.Please excuse that the facilities were not sized appropriately for your maximum comfort.Yours sincelery.Marc Fluxà Cabrer.

6/10 Okay

nigel

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Location perfect. Quiet lovely views and pine walks. Hotel clean and safe. Room allocated tiny twin, which should have been a double, at back of hotel with view of huge extractor and noisy air con unit. Outside door cleaning cupboard door always open. Didn’t ask to move as only stayed one night. Reception rude and unhelpful on arrival. Eve food on restaurant terrace and breakfast was excellent. Service very good. But bar food and drinks were dreadful. Salads very dry and club sandwich soggy. Cocktail worst I’ve ever had. However the location and view was gorgeous. Hotel ok for a short break but wouldn’t personally stay for longer as the offering is inconsistent. Unfortunately it put me off using the spa.
Overnattede 1 nat i september 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 19. sep. 2023
Dear Nigel:Thank you very much for sharing your experience with us.We really feel sorry to read we weren't able to meet your expectations.The head of every department has been informed about the issues you describe in order to find a reason and avoid this dissapoinment on future guest.Please accept our deepest apologies.Yours sincerely.

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As always an absolutely fantastic stay at our favourite place!
Overnattede 7 nætter i september 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 9. sep. 2023
Dear JohnThank you for the time you have taken to write and dedicate us this nice words.We look forward to welcome you back.Yours sincerely,

8/10 Udmærket

Sarah

Overnattede 7 nætter i august 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 30. sep. 2023
Dear Sarah:Thank you very much for rate.Yours sincerely..

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Located in a quiet area of Pollença, this hotel is highly recommended. Great breakfast and hotel facilities - we can’t wait to return.
Overnattede 5 nætter i august 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 8. sep. 2023
Dear Guest Thank you for posting such a nice review. We are so glad to know that you enjoyed your stay and that you are already planning to comming back; we will be delighted to welcome you back. Sincerely,

10/10 Fremragende

Eva

Overnattede 3 nætter i september 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 30. sep. 2023
Dear Eva;Thank you very much for giving us the best score.Yours sincerely.

10/10 Fremragende

Georgina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is directly on the sea.
Overnattede 6 nætter i august 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 1. sep. 2023
Dear Georgina Thank you so much for posting and score your experience at Hotel Illa d'Or. We are happy to know that you enjoyed your stay. Looking foward to welcome you back.Your Sincerely,

10/10 Fremragende

Rachel

Overnattede 5 nætter i august 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 16. sep. 2023
Dear Rachel;Thank you for posting this 5 stars review, we are really glad to know you enjoyed your stay with us and we are looking foward to welcome you back. Yours Sincerely,

10/10 Fremragende

alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i august 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 1. sep. 2023
Dear Alexander Thank you for posting this 10 out of 10 review, we are so happy to know that you had such a nice holidays with us. We look foward to welcome you back. Best Regards,

10/10 Fremragende

Isabelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i august 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 16. aug. 2023
Dear IsabelleThank you for posting this 10 by 10 review, it makes feel really happy to know that your stay exceed your expectations. We are looking foward to welcome you back. Kind Regards,

10/10 Fremragende

Lester

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were outstanding- modern, stylish and very well equipped. Food excellent in main breakfast restaurant and La Terrassa. Lovely position at end of bay- quiet but accessible to main resort.
Overnattede 4 nætter i august 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 11. aug. 2023
Dear LesterThank you for giving us the maximum score and share your experience with us.We are really glad to know that you loved and enjoyed the gastronomy that we offer and the hotel location. We look foward to welcome you back in an early future.Sincerely,

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Allting var underbart! Vi kommer tillbaka nästa sommar.
Overnattede 4 nætter i juli 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 31. jul. 2023
Dear AnnaThank you for rating and posting your experience at Hotel Illa d'Or, we are really glad to know that everything from he hotel exceed your expectations, we are looking foward to welcome you back next season.Please do not hesitate to contact us if you any special request during your next booking process.Yours Sincerely,

10/10 Fremragende

Razan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay at Hotel Illa d’Or was great. Our view from balcony, morning breakfasts were all divine. We had issues with our AC unit not cooling the room down, they brought a tech immediately who explained that due to the high heat and surge on electricity it may take some time. The hotel is located along the pine walk which is a boardwalk along the sea which has numerous restaurants and shops. Our only qualm was with the jaccuzzi, sauna and steak room. Jaccuzzi was actually cold, and per their policy sauna and steam room need to be activated on request- which we did on 3 single events and did not occur. These were minor hiccups as the rest of our stay was enjoyable.
Overnattede 3 nætter i juli 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 29. jul. 2023
Dear Razan;Thank you very much for saring your experience with us.It makes us extremely happy reading you had a nice time, you enjoyed the hotel as well as the surroundings.We would love to host you agin in the future.Yours faithfully.

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fabulous location that allows you to move between the sea and the pool as you please. Excellent proactive service from all staff throughout our stay. Quality and cleanliness of rooms and facilities. Extensive breakfast buffet and excellent dining and drinking options throughout the day.
Overnattede 7 nætter i juli 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 29. jul. 2023
Dear Peter:Thank you for taking you time into writing us a review.We are happy to read you liked our staff as well as cleanliness and facilities. The chef will be happy to read you had a nice breakfast.We would love to welcome you bakc in the future.Kind regards.

4/10 Dårligt

Susan

Rejste med partner, Rejste med familie og småbørn
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The problem with this property was the lack of value for money. The room size is disappointing for 600 euros per night. There was no complimentary water in the room, bathroom accessories and towels poor quality. The restaurant was fully booked for 4 nights after we requested a table yet the need to book was not advised at check in. The TV room had a persistent bad smell ( very similar to urine) - the staff were made aware and seemed to be trying to find out what was causing it. Given the room was required to watch Wimbledon it was most unpleasant. Many guests were complaining about poor service, there were simply not enough of them at busy times. On the positive side: the staff very friendly and helpful, the breakfast food and range was excellent and the location of the hotel is very good. Sadly the overall experience was not worth the cost.
Overnattede 7 nætter i juli 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 19. jul. 2023
Dear Mrs. Susan:Thank you very much for your time into writing us a review.We are sorry to read so clearly we did not meet your expectations.If I'm not wrong we spoke regarding the restaurant, it's true that in main season it's complicated to find a table.We are going to forward your comment abot the complimentary water a part from the minibar filled on arrival, as well we will look further in to the towels issue.It also makes us feel sorry reading you find the room small, I just double checked in Expedia's website and the room size appears in the room description. Would be nice to have known you dislike the room when you were here, we would been able to find another option.Once more time, thank you for your time and accept our deepest apologies for not meeting your expectations.Yours sincerely.

10/10 Fremragende

Michael

Overnattede 7 nætter i juni 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 29. jul. 2023
Dear Michael:Thank you for giving us the top score.We hope to host you again in the future.Yours sincerely.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 27. jun. 2023
Estimado cliente:Muchas gracias por su tiempo para darnos la máxima puntuación.Esperamos acogerle de nuevo en el futuro.Reciba un cordial saludo

10/10 Fremragende

Amanda

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Hotel Illa D'Or was fabulous!
Overnattede 5 nætter i maj 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 8. jun. 2023
Dear Amanda,Thank you for writing us this review. We are so glad to know that your experience at Hotel Illa d'Or exceed your expectations.Looking foward to welcome you back in the future. Yours Sincerely,

10/10 Fremragende

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great accom in apartments with lovely pool & surroundings. Great breakfast. Good service throughout
Overnattede 7 nætter i maj 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 31. maj 2023
Dear Philip:We want to thank you for your time writing us a review.We are glad to read you had a nice time with us, that our facilities satisfied you and our breakfast was nice.I would love to welcome you again in the future.Kind regards.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotell med engelsk touch på maten.
Fantastiskt läge med ett helt nyrenoverad hotell. Lunchmeny är väldigt Engelsk och bör väljas med omsorg.
Overnattede 1 nat i maj 2023
Svar fra Marc Fluxà Cabrer Dirección Hotel Illa d'Or den 31. maj 2023
Dear guest:Thank you very much for your time for writing us a review.I'll inform to our chef about the suggestion regarding the breakfast.I hpe to welcome you again in the future.Kind regards.

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 31. maj 2023
Estimada Ángela:Muchas gracias por darnos la máxima puntuación.Esperamos saludarla de nuevo en el futuro.Reciba un cordial saludo.

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tenth time Plus (enough said).
As good as ever
Overnattede 11 nætter i maj 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 24. maj 2023
Dear Gary,Thank you for taking the time posting this nice review.We are very pleased that the experience has exceeded your expectations.Thank you very much for posting these beautiful photos of the views of the hotel.We hope to welcome you back soon.Kind Regards,

8/10 Udmærket

Marie-Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Charmigt hotell i Porto Pollença
Trevligt charmigt hotell man gärna återkommer till med god mat. Ligger precis vid strandpromenad med egen liten strand Rummen små men helt ok Städningen sen och lite slarvig
Overnattede 5 nætter i april 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 19. apr. 2023
Dear Marie Louise:Thank you very much for your time into writing us a review.We apologize for not meeting your expectations about the cleaning service, we will forward to the head of the department to avoid that happening again.I hope to be able to welcome you again in the future.Kind regards.

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great but not that great
Wonderful hotel away from the hustle and bustle of Port de Pollença. Lovely room but was missing a few items we would have expected for the cost - complimentary bottled water, slippers and perhaps a decent coffee machine. Wi-Fi was patchy in the room which would have been a problem if we had to work, which unsurprisingly we didn’t! Staff we great and very accommodating especially with our bikes and associated equipment. Great for cyclists.
Overnattede 3 nætter i april 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 18. apr. 2023
Thank you for taking the time to write us a review of your recent stay at the Illa d'Or. It's good to know about things that you disliked, all the feedback helps us to improve.We hope to welcome you back soon.

10/10 Fremragende

CRAIG

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great hotel with staff who ensure you are well cared for and make you feel special. We have visited on many occasions and always have a wonderful time. Rooms are spacious and the food is excellent.
Overnattede 9 nætter i april 2023
Svar fra Marina Guasp Truyol. Dirección Hotel Illa D'Or. den 18. apr. 2023
Thank you so much for the great review and for keep coming back. We are happy to read that you liked our setting pleasant staff and most important that you had an excellent holiday with us. Looking foward to see you soon.

10/10 Fremragende

Beverley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel in a quiet and very scenic location. Fantastic food and super efficient and friendly staff. Will definitely return.
Overnattede 3 nætter i april 2023
Svar fra Marc Fluxà Cabrer. Dirección Hotel Illa d'Or. den 16. apr. 2023
Dear Beverley:It makes us very happy to read your nice words.I forward your comment to our colleagues, they will be quite happy to know they met your expectations.Looking forwar to welcoming you again in the future.Kind regards.