Indendørs pool, udendørs pool
Tjek tilgængelighed

Anmeldelser af Helios Hotel

3 out of 5
Helios Hotel
Calle Carabela, 7, Palma de Mallorca, Balearic Islands

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 705 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 1000 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Simply lovely
A very Nice stay - lovely familyroom, fantastic breakfast. Pool not too crowded
Overnattede 3 nætter i september 2023
Svar fra Helios Team den 29. sep. 2023
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

10/10 Fremragende

Kim Lykke

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel tæt på strand
Lækkert hotel med god beliggenhed tæt på flot sandstrand (200 m). God morgenmad med stort udvalg, service i top, fin rengøring, værelser og bad virkede nyrenoverede i nordisk stil med trægulve i rummet og nye klinker i bad. Der er roligt i området, gode restauranter og der kører offentlige busser hvert 5. minut ind til Palma. Det tager ca. 30 min. og koster 2 EUR for en billet
Overnattede 7 nætter i juli 2023
Svar fra Helios Hotel Mallorca den 4. sep. 2023
Tak, fordi du valgte Helios Mallorca til din ferie samt for den tid, du har brugt på at dele din oplevelse gennem Expedia. Det er virkelig en fornøjelse at vide, at du har nydt et behageligt ophold hos os. Vi er glade for at vide, at du har værdsat beliggenheden af vores resort, vores pools og den service, som vores team yder. Vi vil gerne takke dig for din værdifulde feedback, da den hjælper os med at træffe de nødvendige foranstaltninger for at fortsætte med at blive bedre dag for dag.Vi glæder os til at byde dig velkommen tilbage til din næste ferie.Med venlig hilsen,Reception

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel hvor alt er godt. Rengøring, komfort, mad, personale underholdning og faciliteter. Vi har nu besøgt hotellet 2 gange, og kommer meget gerne igen.
Overnattede 9 nætter i juni 2023
Svar fra Helios Team den 3. jul. 2023
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

8/10 Udmærket

Jan Brun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel men meget støj ved poolen om dagen
Dejligt hotel med det sødeste personale Senge i Premium værelser mega gode En skam der var 2 store grupper af englændere og Hollændere som larmer, råber og griner uden hensyn til andre Hotellet burde skride ind og bede dem være stille eller stoppe med og sælge alkohol til dem. Alternativ smide dem ud. Vi har været der 4 gange og de sidste 2 gange har der været grupper af meget fulde og støjende mennesker Der er også meget lydt imellem værelser da de på ingen måder er lydisoleret Morgenmad er super og der er alt. Vi kommer gerne igen om nogle år.
Overnattede 7 nætter i maj 2023
Svar fra Helios Mallorca den 27. maj 2023
We would like to start by thanking you for taking the time to share your experience with us and for choosing Helios Mallorca for your holiday. We are sorry for not being able to meet your expectations and for not being able to solve the problem in time for you to have a better stay. You have the commitment from the management that we will work hard to improve our service day by day, however, we hope you enjoyed your holidays in Mallorca and we will be pleased to welcome you again soon. Best regards,Reception

10/10 Fremragende

Bruno

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2023
Svar fra Helios Team den 17. apr. 2023
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

10/10 Fremragende

Carsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Helios Team den 5. apr. 2023
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward to welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really good hotel
Really good buffet both morning and evening. And there is a good and safe storage for bikes.
Overnattede 8 nætter i marts 2023
Svar fra Helios Team den 27. mar. 2023
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

10/10 Fremragende

Emilia

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Everything was really good!! The staff really sweet and helpfull
Overnattede 7 nætter i marts 2023
Svar fra Helios Team den 14. mar. 2023
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

10/10 Fremragende

Jytte Meier

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed hed strand
Dejlig duft da vi trådte ind på hotellet og mega rent overalt. Fint of varieret morgenmad samt middag . Personalet altid smilende og hilste på. Dog meget støj fra flyene . Vi sov med åben dør til terrassen. Godt område ved pool .
Overnattede 4 nætter i oktober 2022
Svar fra Helios Team den 30. okt. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

10/10 Fremragende

annette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super personale,betjening,mad
Overnattede 7 nætter i oktober 2022
Svar fra Helios Team den 30. okt. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

8/10 Udmærket

Bjarne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2.gang på dette hotel, super godt som tidligere - dog er der meget støj/larm i restauranten og softicen er ikke i ordentlig kvalitet som tdligere.
Overnattede 7 nætter i oktober 2022
Svar fra Helios Team den 29. okt. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

10/10 Fremragende

Jan Brun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2022
Svar fra Front Desk den 14. okt. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helios Hotel
God beliggenhed, tæt på stranden. Vi benyttede halvpension, og både morgenmad og aftensmaden var veltilberedt, lækker og afvekslende. Personalet i restauranten var yderst servicemindet og imødekommende. Værelset var et premium værelse med udsigt ud til poolen, dette kan klart anbefales. Personalet i receptionen var desværre ikke altid servicemindet, og velorienteret. Men resten af opholdet og oplevelserne var virkelig gode.
Overnattede 9 nætter i september 2022
Svar fra Team Helios den 16. sep. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

Lone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2022
Svar fra Team Helios den 12. sep. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

Inge-Marie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok perfekt
Overnattede 16 nætter i august 2022
Svar fra Helios Team den 15. sep. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday.Kind regards,

10/10 Fremragende

Heidi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel
Overnattede 3 nætter i september 2022
Svar fra Helios team den 7. sep. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

Vanesa

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 5 nætter i august 2022
Svar fra Helios team den 7. sep. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

Klaus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det bedste hotel til prisen vi har boet på
Besøgte hotellet i 2019. Glimrende hotel derfor vendte vi tilbage i 2022. Meget venligt og servicemindet personale . Rigtig god morgen mad, noget for enver smag og gane.der er dog skåret lidt ned på variationen af aftens bueffet i forhold til 2019 .men intet at klage over . Vi vender bestemt tilbage
Overnattede 7 nætter i august 2022

10/10 Fremragende

Lone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2022
Svar fra Helios Team den 4. sep. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

4/10 Dårligt

Jesper

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Vi boede i værelse 113 lige over indgangen. Her kunne vi konstant høre lyden af indgangens automatiske døre når de åbnede og lukkede. En ikke høj, men irriterende og hyppig lyd, når vi skulle arbejde eller sove. Vi nævnte det 2 gange i receptionen. Men da de fortalte at ikke havde hørt om det tidligere, og derfor ikke kunne afhjælpe problemet. Vi var der heldigvis kun 2 dage.
Overnattede 2 nætter i august 2022
Svar fra Team Helios den 1. sep. 2022
We would like to start by thanking you for taking the time to share your experience with us and for choosing Helios Mallorca for your holiday. We are sorry for not being able to meet your expectations and for not being able to solve the problem in time for you to have a better stay. You have the commitment from the management that we will work hard to improve our service day by day, however, we hope you enjoyed your holidays in Mallorca and we will be pleased to welcome you again soon. Best regards,

8/10 Udmærket

Marjun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Deiligt hotel, rent, gode senge, god brus men tryk på og super mad
Overnattede 7 nætter i august 2022
Svar fra Front Desk den 20. aug. 2022
We would like to start by thanking you for taking the time to share your experience with us and for choosing Helios Mallorca for your holiday. We are sorry for not being able to meet your expectations and for not being able to solve the problem in time for you to have a better stay. You have the commitment from the management that we will work hard to improve our service day by day, however, we hope you enjoyed your holidays in Mallorca and we will be pleased to welcome you again soon. Best regards,

8/10 Udmærket

Luciana

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i august 2022
Svar fra Front Desk den 20. aug. 2022
We would like to start by thanking you for taking the time to share your experience with us and for choosing Helios Mallorca for your holiday. We are sorry for not being able to meet your expectations and for not being able to solve the problem in time for you to have a better stay. You have the commitment from the management that we will work hard to improve our service day by day, however, we hope you enjoyed your holidays in Mallorca and we will be pleased to welcome you again soon. Best regards,

10/10 Fremragende

Inge Lise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i juli 2022
Svar fra Front desk den 4. aug. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hot ferie på Helios
Vi boede i apartment på 3. etage og den var rigtig fin, men vi kunne ikke være på altanen om eftermiddagen og om aftenen, da det var alt for varmt, da man ikke lave skygge. Solen står lige på fra kl 15.30 til 21.15. Vi målte ikke temperaturer under 30 gr inden midnat. Men rigtig dejlig hotel men venligt personale.
Overnattede 17 nætter i juli 2022
Svar fra Team Helios den 1. aug. 2022
Vi vil gerne starte med at takke dig for at tage dig tid til at dele din oplevelse med os og for at du valgte Helios Mallorca til din ferie. Vi beklager, at vi ikke kunne leve op til dine forventninger og at vi ikke kunne løse problemet i tide, så du kunne få et bedre ophold. I har ledelsens tilsagn om at vi vil arbejde hårdt for at forbedre vores service dag for dag, men vi håber dog at I nød jeres ferie på Mallorca og vi vil glæde os til at byde jer velkommen igen snart. Med venlig hilsen,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2022
Svar fra Front Desk den 15. jul. 2022
Dear Thank you for your preference in Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is heartily a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, ours pools and the service provided by our team. We would like to thank you for your important feedback since it helps us to take any necessary measure to keep improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

Gitte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint hotel til prisen, tæt på stranden og super god morgenbuffet.
Overnattede 6 nætter i juni 2022
Svar fra Helios Team den 15. jul. 2022
Dear Mr. Gitte, Thank you for your preference in Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is heartily a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, ours pools and the service provided by our team. We would like to thank you for your important feedback since it helps us to take any necessary measure to keep improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards, Front Desk

10/10 Fremragende

Magnus Roenne

Overnattede 1 nat i juli 2022
Svar fra Team Helios den 6. jul. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

8/10 Udmærket

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt fam hotel med stor pool. Tæt på lufthavnen og meget tæt på stranden og indkøb. Vi havde en lejlighed som var fint stor og dejlig balkon. Ungerne sov på værelset og vi sov i stuen i ok senge. God morgenmad. Kommer gerne igen. Eneste minus er at folk optager solstole ved poolen og bruger dem ikke. Så hvis du ikke står klar når de åbner får du ikke en solstol den dag.
Overnattede 3 nætter i juni 2022
Svar fra Team Helios den 2. jul. 2022
We would like to start by thanking you for taking the time to share your experience with us and for choosing Helios Mallorca for your holiday. We are sorry for not being able to meet your expectations and for not being able to solve the problem in time for you to have a better stay. You have the commitment from the management that we will work hard to improve our service day by day, however, we hope you enjoyed your holidays in Mallorca and we will be pleased to welcome you again soon. Best regards,

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2022
Svar fra Helios Team den 19. jun. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards, Front Desk

10/10 Fremragende

AASE

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jeg var meget tilfreds med det hele, MEN den største minus, er at der var for lidt solsenge, alle lage deres hændklæder på inden de gik til morgenmaden, og mange gange lå håndklæderne der hele dagen, hvor man måske kun var ved sengene samlagt 2 timer, jeg ved godt at det er et stort problem, men når man har livredder der er der hele dagen, og i de 11 dage jeg var der kun sad og ventede og sad så langt tilbagetrukket så det ville være svært at overskue hele poolen, syntes jeg måske det ville være en god ide, at gå en tur indimellem, og holde øje med alle de tomme solsenge, tage en tur en time eller 2 efter igen, er de stadig tomme fjerne håndklæderne, vi sad flere gange flere timer, uden held, før om eftermiddagen, det kan de finde ud af på flere Hoteller.Vi hørte om mange der havde samme oplevelse.
Overnattede 11 nætter i maj 2022
Svar fra Helios Team den 11. jun. 2022
Merci d'avoir choisi Helios Mallorca pour vos vacances et d'avoir pris le temps de partager votre expérience via Expedia. C'est un plaisir de savoir que vous avez passé un agréable séjour chez nous. Nous continuerons à travailler dur pour fournir un excellent service et répondre à toutes vos attentes. Nous tenons à vous remercier pour vos commentaires importants, car ils nous aident à prendre les mesures nécessaires pour continuer à nous améliorer chaque jour. Nous sommes impatients de vous accueillir à nouveau pour vos prochaines vacances. Meilleures salutations,

10/10 Fremragende

Gitte

Overnattede 3 nætter i juni 2022
Svar fra Helios team den 8. jun. 2022
Dear Mr Gitte, Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards, Helios Team

10/10 Fremragende

Tina

Overnattede 1 nat i juni 2022
Svar fra Helios team den 7. jun. 2022
Estimada Sra Tina, Gracias por su preferencia en Helios Mallorca para sus vacaciones así como por el tiempo que ha dedicado a compartir su experiencia a través de Expedia. Es un placer saber que ha disfrutado de una agradable estancia con nosotros. Nos alegra saber que ha apreciado la ubicación de nuestro complejo, nuestras piscinas y el servicio prestado por nuestro equipo. Nos gustaría agradecerle su importante comentario ya que nos ayuda a tomar las medidas necesarias para seguir mejorando día a día. Estamos deseando volver a darle la bienvenida para sus próximas vacaciones. Saludos cordiales, Helios team

10/10 Fremragende

Erling

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2022
Svar fra Front Desk den 6. jun. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

10/10 Fremragende

vibeke obel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Så rent og pænt hotel. Maden super lækker og varieret. Virkelig imødekommende personale overalt - vil ikke tøve med at tá tilbage dertil.
Overnattede 4 nætter i maj 2022
Svar fra Helios Team den 11. jun. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards, Helios Team

8/10 Udmærket

Søren

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super godt hotel i god stand og med god mad. Venlig og sød betjening. Rengøringen var i top. Vi ankom sent om aftenen og der var anrettet mad til os på værelserne. Vi kommer tilbage.
Overnattede 6 nætter i maj 2022
Svar fra Helios Team den 11. jun. 2022
Thank you for choosing Helios Mallorca for your holiday and for taking the time to share your experience through Expedia. It is a pleasure to know that you had a pleasant stay with us. We will continue to work hard to provide excellent service and to meet all your expectations. We would like to thank you for your important feedback as it helps us to take the necessary steps to keep improving every day. We look forward to welcoming you back for your next holiday. Best regards,

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Fantastisk hotel med hjælpsomt personale, og en fantastisk morgenbuffet. Hotellet er pertentlig rent, og ligger blot 70 meter fra havet. Det er ligeledes nemt at komme ind til Palma.
Overnattede 3 nætter i maj 2022
Svar fra Helios Team den 13. maj 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Expedia. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, our pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards,

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Rimeligt
Fantastisk beliggenhed…rimelig god service , knap så god rengøring, og det værste morgenmad jeg nogensinde har fået på Mallorca, men jeg bor også altid på 4* eller 5* dette var kun pga. en veninde. Der er masser af restauranter i området, men det er tysk og engelsk, der er ikke meget spansk over det…
Overnattede 8 nætter i april 2022
Svar fra Front Desk den 7. maj 2022
Vi vil gerne starte med at takke dig for at tage dig tid til at dele din oplevelse med os og for at du valgte Helios Mallorca til din ferie. Vi beklager, at vi ikke kunne leve op til dine forventninger, og at du ikke kunne lide morgenmaden.Vi vil arbejde på at forbedre den, så du kan få et bedre ophold næste gang du bor hos os. Ledelsen forpligter sig til at arbejde hårdt for at forbedre vores service dag for dag, men vi håber, at du nød din ferie på Mallorca, og vi vil være glade for at byde dig velkommen igen snart. Med venlig hilsen, Med venlig hilsen, Front Desk

10/10 Fremragende

Mathias

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2022
Svar fra Helios Team den 21. feb. 2022
Thank you for your choosing Helios Mallorca for your holiday as well as for the time you have taken to share your experience through Booking. It is real a pleasure to know that you have enjoyed a pleasant stay with us. We are glad to know that you have appreciated the location of our resort, ours pools and the service provided by our team. We would like to thank you for your valuable feedback as it helps us to take any necessary measure to continue improving day by day. We are looking forward welcoming you back for your next holiday. Kind regards, Helios Team

10/10 Fremragende

Hanako

Overnattede 3 nætter i oktober 2021

8/10 Udmærket

Pia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dejligt hotel - men rygning
Super god service. Rigtig god placering. Lækkert hotel. Lækker morgenmad. Der må ryges på balkonerne. En stor ulempe når naboen ryger konstant.
Overnattede 3 nætter i oktober 2021

10/10 Fremragende

Lillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super ophold
Dejligt hotel , med velfungerende værelser ,senge , køleskab og bar. Spiserummet / restauranten lidt kedelig maden prøvede vi ikke ,for der er masser af restauranter med havudsigt og supermarker i området. God pool, afduschning inden "mandatory ", men ingen overholdt dette. Kunne strammes op af hygiejniske grunde f eks med bedre skiltning . Der er genvalg til Helios næste år
Overnattede 6 nætter i oktober 2021

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fine hotel close to airport
Overnattede 1 nat i oktober 2021

10/10 Fremragende

Heidi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2021

10/10 Fremragende

Grethe

Overnattede 6 nætter i september 2021

6/10 Okay

Fadumo

Overnattede 5 nætter i september 2021

10/10 Fremragende

Jørgen H.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
1 overnatning nær lufthavn
Service i top med velkomstpakke og morgenmadspakke ved afrejse tidlig morgen. Gode værelser med klimaanlæg og senge i top.
Overnattede 1 nat i september 2021

10/10 Fremragende

Carsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verdens bedste 3-stjernede hotel
Fantastisk 9 dages ophold - vi var på hotellet for tredje gang og bestemt ikke sidste. Fantastisk hotel, med fantastisk mad (pas på man tager på 😊), og super service overalt på hotellet. Kort sagt - Verdens bedste 3-stjernede hotel !!
Overnattede 9 nætter i september 2021

10/10 Fremragende

Henriette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ferie
Skønt hotel lige ved lufthavnen. Passede fint med at hente venner der kom om natten. Man hørte slet ikke lufthavnen. Ligger lige ved stranden. Skønt sted at holden forlænget weekend tæt på Palma
Overnattede 1 nat i september 2021

8/10 Udmærket

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is nice, looks modern and clean. The stuff is helpsom and attentive.
Overnattede 2 nætter i september 2021

8/10 Udmærket

Guled Muqtar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2021