Very nice and capable staff. Shower could use some updating, but overall, a pleasant place to stay.
Kommentar fra Hotelledelsen
15. feb. 2024 af Customer Care Team, Hotelledelsen
Dear Rebecca, We are always pleased to receive feedback from our guests in relation to their stays at Homewood Suites by Hilton-Happy Valley Phoenix, and we are happy to hear that you had a positive overall experience at our hotel. It's great to read that our pleasant and efficient staff left a positive impression on you, and we appreciate your endorsement of our establishment. At our hotel, we always welcome constructive feedback, as it aids us in improving future guest satisfaction. We have noted your comment about the shower, and we will put your suggestion to good use for the betterment of the guest experience. We trust that the positives of your visit outweighed any downsides, and we look forward to having you back soon and hope to delight you with an even better stay during your next trip to the area. Safe travels!Warm regards,Guest Experience Team