Bedømmelser baseret på 985 verificerede anmeldelser
3,3 Rengøring på værelset
3,4 Service og personale
3,2 Værelsets komfort
3,1 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 7. apr. 2024
af en verificeret rejsende
Opslået 6. apr. 2024
My room phone didnt work and the night audditor acted as if it was a huge burden to let me come down from my room and use the office phone!!!!
Kommentar fra Hotelledelsen
8. apr. 2024 af Hotel Management, Hotelledelsen
Dear Erika, Thank you for staying at our hotel and taking the time to share your experience. We sincerely apologize for the inconvenience of the phone not working in your room. Your feedback will be shared with the appropriate individual to address these concerns. Thank you for choosing us, and we hope to see you again so we can provide you with the exceptional stay you deserve.Sincerely,Hotel Management
af en verificeret rejsende
Opslået 30. mar. 2024
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Opslået 25. mar. 2024
Bathroom smelled of cigarette smoke 1/2 of outlets did not work
Kommentar fra Hotelledelsen
26. mar. 2024 af Hotel Management, Hotelledelsen
Dear Chris, Thank you for choosing us and for sharing your review. We apologize for the inconvenience you encountered due to the odor in your non-smoking accommodations. Maintaining a clean and comfortable suite is our priority, and we regret falling short of your expectations. We'll work diligently to uphold our high cleanliness standards and ensure that our housekeeping teams do proper cleaning. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a seamless stay.Sincerely,Hotel Management
af en verificeret rejsende
Opslået 21. mar. 2024
My room was quiet and clean. Air conditioner was great!
Great area to walk to grocery stores or restaurants.
af en verificeret rejsende
Opslået 17. mar. 2024
The room had a weird smell and the sofa bed looked dirty.
Kommentar fra Hotelledelsen
18. mar. 2024 af Hotel Management , Hotelledelsen
Dear Denise, Thank you for taking the time to post your review. We apologize for the inconvenience caused by the room odor and the condition of the sofa bed. Rest assured, we take cleanliness seriously and are addressing these issues promptly with our housekeeping team. Your feedback is essential, and we appreciate you bringing these concerns to our attention. We're committed to ensuring all our guests enjoy a comfortable and pleasant stay. Please allow us the opportunity to make it right during any future visits. Thank you for your understanding.Sincerely,Hotel Management
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Opslået 17. mar. 2024
I feel they should let people know its also a long term rental with sketchy people living and working there. A detective was looking for a felon whose cell phone pinged on the property. Didn't feel safe especially because i had my 2 year old grandson with me.
Kommentar fra Hotelledelsen
18. mar. 2024 af Hotel Management , Hotelledelsen
Dear Lisa, Thank you for taking the time to post your review. We deeply regret any discomfort or concern you experienced during your stay. Our commitment to guest safety is paramount, and we take incidents like this extremely seriously. We're actively cooperating with authorities to ensure the security of all guests and the property. Rest assured, we're reviewing our communication practices to provide comprehensive information to all guests. Your feedback serves as a crucial reminder for us to continuously enhance security measures and transparency. We sincerely apologize for any inconvenience caused and hope you'll consider giving us another chance to exceed your expectations in the future. Sincerely,Hotel Management
af en verificeret rejsende
Opslået 6. mar. 2024
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Opslået 1. mar. 2024
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Opslået 29. feb. 2024
Front desk person was underwhelming in his ability to care answer questions and generally help
