Bedømmelser baseret på 91 verificerede anmeldelser
4,2 Rengøring på værelset
4,0 Service og personale
4,2 Værelsets komfort
4,2 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 14. feb. 2022
I love the cleanliness & staffs are professional. If I were to change one thing...I wish there should be a better options or selections for breakfast!
Kommentar fra Hotelledelsen
28. feb. 2022 af Dyvith Hotel - Phnom Penh., Hotelledelsen
Dear Kimberlee Minna
Thank you for your kind time to allow us and other travelers to learn about your recent stay experience at our hotel while visiting Phnom Penh. We are looking forward to welcoming you back again soon in the near future.
Have a safe onward journey.
Be well,
Thit virak I Assistant Front Office Manager
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Lost opportunity to provide five star service.
Opslået 15. dec. 2021 på HotelsI booked this hotel at the last minute upon my arrival into the Phnom Penh international airport. The price I paid was a fair price if everything was perfect. Unfortunately, everything wasn’t perfect. That’s probably because they haven’t been using the rooms that much due to the pandemic. The other issue that I had with the hotel room itself was the hot water for the bath lasted about a minute or two and then it cooled down quickly to where I couldn’t really take a very hot bath. I’m not sure if each room has an individual water heater, but something wasn’t quite right. The bed in the room was absolutely fantastic. As for breakfast in the morning, there was some confusion as to the prices. The hotel had three picture signs in the breakfast area and the breakfast that I wanted to pay for was $4.90 in the picture. The waitress wasn’t familiar with that particular price or breakfast. She told me that the normal breakfast was $12. I wasn’t interested in a big breakfast and asked her about the $4.90 price on the picture and she had to call her boss. The boss spoke to me and said you want the $4.90 breakfast? I said yes, and I handed the phone back over to the waitress and the waitress handed me a big menu. The problem was that the big menu didn’t have the breakfast for 499. It didn’t have any breakfast in there. I got frustrated, and ended up just walking out of the restaurant. I asked the front desk clerk about the giant ibis transport companies location and they were of no help
Kommentar fra Hotelledelsen
15. dec. 2021 af Dyvith Hotel Team, Hotelledelsen
Dear Daniel,
Thank you very much for your contructive comment and we are very sorry to hear that things is not meeting your expectation and
furthermore we would like to clarify that we just reopen for our public guest and we still have some pending issue and we insist to understand and we will train our team clearly and we will try our best to serve our guest in the nearest future.
Once again we are very sorry for inconvenience caused to you and we will make our next guest or you be best service.
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Opslået 2. aug. 2020 på Hotels
Kommentar fra Hotelledelsen
1. sep. 2020 af Yoeu Atina, Hotelledelsen
Thanks for staying with us. We appreciate your feedback!
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Opslået 29. jul. 2020 på Hotels
Kommentar fra Hotelledelsen
1. sep. 2020 af Yoeu Atina, Hotelledelsen
Thanks for staying with us. We appreciate your feedback!
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Opslået 27. jul. 2020 på Hotels
Kommentar fra Hotelledelsen
1. sep. 2020 af Yoeu Atina, Hotelledelsen
Thanks for staying with us. We appreciate your feedback!
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Opslået 14. maj 2020
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Enjoyable stay
Opslået 23. apr. 2020 på HotelsGreat team working in the midst of COVID19.
All precautions were obvious and left me feeling safe and respected.
All amenities were not operating fully due to preventative measures although still a comfortable stay.
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Opslået 8. mar. 2020
Overall high appearance and comfort. Friendly staff and excellent food services. Good value to traveler.
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Opslået 8. mar. 2020
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Opslået 1. mar. 2020 på Hotels
