Bedømmelser baseret på 321 verificerede anmeldelser
3,7 Rengøring på værelset
3,8 Service og personale
3,7 Værelsets komfort
3,5 Hotellets tilstand
Anmeldelser verificeret af Expedia
Anbefalet
for Ferie med vennerneaf en verificeret rejsende
Opslået 19. mar. 2018 på Hotels
Det virker som om hotellet er lavet på billige materieller, et fint hotel med rigtig store værelser, men det mangler nogle detaljer - feks, kan det varme vand i brusebadet, være lang tid om at komme, huller i sengetøjet osv. Poolen, var ikke rengjort og det flød med blade og plastik affald som andre gæster har haft efterladt.
Venligt personale, der er meget opmærksom gæstens behov.
Den tilknyttet restaurant, har en meget blandet kvalitet - den samme ret kan sagtens smage og se forskelligt ud, på to forskellige dage.
Kommentar fra Hotelledelsen
20. mar. 2018 af Pat, Hotelledelsen
Thank you for choosing to stay with us and your feedback. We will share your feedback with our relevant department.We sincerely hope to have pleasure of welcoming you back in the near future.
af en verificeret rejsende
Dejlig beliggenhed i North Pattaya på Beach Road.
Opslået 12. feb. 2018 på HotelsOpholdt os for 2. Gang på hotellet (i 2011 - 14 dage) og denne gang 7 dage i et grand de luxe værelse på 55 m2 med direkte storslået udsigt til strand/vand og livet på Beach Road. Andre typer af værelser ligger længere tilbage og har afhængig af placering ringere udsigt og dem mod indgangssiden (syd) må påregne støj fra parkeringsplads hvor f.eks ventende busser holder med motor igang. God delvis open-air restaurant hvor breakfast serveres. Der kan være støj på værelsesgangene. Giver stedet 3,5 stjerner
Kommentar fra Hotelledelsen
15. feb. 2018 af Pat, Hotelledelsen
Thank you for your feedback and we look forward to welcoming you again
af en verificeret rejsende
Opslået 8. nov. 2017 på Hotels
Kommentar fra Hotelledelsen
14. nov. 2017
Thank you very much for staying with us. We look forward to welcoming you again.
af Kenneth
Opslået 4. jun. 2017 på Hotels
Kommentar fra Hotelledelsen
23. jul. 2017 af Deputy GM, Hotelledelsen
Thank you for your feedback. We will improve our service and facilities for all the guest.
af en verificeret rejsende
Fornuftigt til prisen
Opslået 18. apr. 2017 på HotelsVærelset var i ringe vedligeholdelsesmæssig stand, men pænt og rent. En del støj fra gang og trappeopgang/elevator.
af en verificeret rejsende
Opslået 26. feb. 2016 på Hotels
af Mihaela
Opslået 22. jul. 2015 på Hotels
af en verificeret rejsende
Opslået 6. feb. 2024
Great location on the beach and close to everything. The staff is wonderful to talk to. Would definitely stay there again.
Kommentar fra Hotelledelsen
17. feb. 2024 af air, Hotelledelsen
Dear Sir Warm greetings from Sandalay Resort Pattaya.We sincerely appreciate that you chose to stay at Sandalay Resort , Pattaya during your recent trip here and thank you for having taken the time to provide your feedback.We are sorry to hear that you were not satisfied with your recent stay, and we sincerely apologize for the unexpected experience you encountered.We acknowledge that we failed to deliver the experience you were expecting. Rest assured that your feedback and comments have been taken seriously, and they have been discussed with the concerned department head for a prompt review and correction of processes to ensure we exceed our guests' expectations and improve our service.With this in mind, we once again thank you for your feedback, and we most certainly look forward to welcoming you back in the near future.Sincerely,Sunart NSandalay Resort , Pattaya
af en verificeret rejsende
Opslået 29. dec. 2023
Great location. Across the street from the beach, 10
Kommentar fra Hotelledelsen
17. feb. 2024 af air, Hotelledelsen
Dear Sir Warm greetings from Sandalay Resort Pattaya.We sincerely appreciate that you chose to stay at Sandalay Resort , Pattaya during your recent trip here and thank you for having taken the time to provide your feedback.We are sorry to hear that you were not satisfied with your recent stay, and we sincerely apologize for the unexpected experience you encountered.We acknowledge that we failed to deliver the experience you were expecting. Rest assured that your feedback and comments have been taken seriously, and they have been discussed with the concerned department head for a prompt review and correction of processes to ensure we exceed our guests' expectations and improve our service.With this in mind, we once again thank you for your feedback, and we most certainly look forward to welcoming you back in the near future.Sincerely,Sunart NSandalay Resort , Pattaya
af en verificeret rejsende
Opslået 23. dec. 2023 på Hotels
Kommentar fra Hotelledelsen
17. feb. 2024 af air, Hotelledelsen
Dear Sir ,Warm greetings from Sandalay Resort , Pattaya.We would also like to thank you for sharing your feedback with us. Please rest assured your comments have been shared to the department heads concerned and will be used to help us improve the overall experience of guests.Furthermore, we are delighted to hear that the service provided by our team members has contributed to making your stay a memorable one. Your words of affirmation serve as significant encouragement and motivation to our team. We have already shared your comments with the team and duly recognized their efforts. It was a great honor to have you stay with us, and we sincerely thank you once again for your valuable feedback, which assists us in monitoring and enhancing our services. If there is anything further we can assist you with, please do not hesitate to contact us.We eagerly look forward to welcoming you back to Sandalay Resort , Pattaya .Sincerely,Sunart N Sandalay Resort , Pattaya
