Bedømmelser baseret på 951 verificerede anmeldelser
2,1 Rengøring på værelset
2,9 Service og personale
2,4 Værelsets komfort
2,0 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 22. apr. 2024
There is water on the floor next to the bed, the wall is wet, the towel has yellow stains on it. Luckily the staff is very good to sent us to other room.
af en verificeret rejsende
Opslået 22. apr. 2024
Great location. Beds were good . Tv and ac worked fine . No microwave in room . Bathroom wasn’t as clean as it should be . Rust in tub
. Toilet had pee stains behind seat from previous guests . People smoking weed in common courtyard . Room 340
af en verificeret rejsende
Opslået 21. apr. 2024
The worst hotel in orlando
Kommentar fra Hotelledelsen
22. apr. 2024 af Sophia CSR, Hotelledelsen
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
af en verificeret rejsende
Opslået 19. apr. 2024
Kommentar fra Hotelledelsen
20. apr. 2024 af Sophia CSR, Hotelledelsen
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
af en verificeret rejsende fra White Plains
Opslået 17. apr. 2024
There was a roach that was traveling on the floor from the bed to the mini-fridge where I had put my sub sandwich and soda. The mini-fridge was dirty. The shower head was hanging on the the base by a rubber band. The shower was dirty. The police came knocking on the door that was 213 and I was in 219. The police kept driving around the parking lot. It was a nightmare!
Kommentar fra Hotelledelsen
18. apr. 2024 af Sophia CSR, Hotelledelsen
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
af en verificeret rejsende
Opslået 15. apr. 2024
The elevator broke Saturday morning and it was still broken on Sunday 11am at my checkout.
Kommentar fra Hotelledelsen
15. apr. 2024 af Sophia CSR, Hotelledelsen
Dear Guest,We apologize for the inconvenience caused by the elevator breakdown during your stay. We understand the frustration this must have caused, especially during checkout. We're actively working to resolve the issue and ensure it doesn't happen again in the future. Thank you for your patience and understanding.
af en verificeret rejsende
Opslået 15. apr. 2024
Kommentar fra Hotelledelsen
16. apr. 2024 af Linton RediResponse Specialist, Hotelledelsen
Hello Larrissa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist
af en verificeret rejsende
Opslået 14. apr. 2024
Una vergüenza!!!!!!
Sucio, cucarachas, en mal estado de conservación, ruidoso!!!!
Todo lo que está MAL
Kommentar fra Hotelledelsen
15. apr. 2024 af Sophia CSR, Hotelledelsen
Dear Guest,We're truly sorry to hear about your experience. This falls far below our standards of cleanliness, maintenance, and comfort. Your feedback is invaluable, and we'll take immediate action to address these issues and improve our services. Thank you for bringing this to our attention.
af en verificeret rejsende
Opslået 10. apr. 2024
Staff are really sweet. Very helpful
Kommentar fra Hotelledelsen
11. apr. 2024 af Sophia CSR, Hotelledelsen
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
af en verificeret rejsende
Opslået 5. apr. 2024
Nice area.
Kommentar fra Hotelledelsen
6. apr. 2024 af Sashauna RediResponse Specialist, Hotelledelsen
Dear Samuel,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice area. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
