Bedømmelser baseret på 1.000 verificerede anmeldelser

3,5 af 5
66% anbefaler dette hotel
3,6 Rengøring på værelset
3,7 Service og personale
3,5 Værelsets komfort
3,4 Hotellets tilstand
Anmeldelser verificeret af Expedia
4 ud af 5
af en verificeret rejsende

Opslået 8. apr. 2024
Nice
5 ud af 5
af en verificeret rejsende

Denne rejsende har kun indsendt en generel bedømmelse Opslået 5. mar. 2024
5 ud af 5
af en verificeret rejsende

Opslået 24. feb. 2024
Adrian at the front desk was very accomodating and professional. Rooms were clean and I had a partially nice view of the NYC skyline.
Kommentar fra Hotelledelsen
25. feb. 2024 af Hotel Management, Hotelledelsen
Dear Shirley, Thank you for sharing your review about your stay at Extended Stay America. We are delighted you enjoyed the clean and comfortable room with the beautiful view of the NYC skyline. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant visit. Sincerely,Hotel Management
5 ud af 5
af en verificeret rejsende

Opslået 23. feb. 2024
Came just for one night but I will definitely come back
1 ud af 5
af en verificeret rejsende

Opslået 22. feb. 2024
It said include the breakfast but really nothing
Kommentar fra Hotelledelsen
22. feb. 2024 af Hotel Management , Hotelledelsen
Dear BORAMAE, Thank you for taking the time to share about your visit. We regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
3 ud af 5
af en verificeret rejsende fra Statesville

Opslået 11. feb. 2024
There was not breakfast!! Is not so clean, strange neighbors
Kommentar fra Hotelledelsen
12. feb. 2024 af Hotel Management, Hotelledelsen
Dear Ana, We are grateful to have you as our guest. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
5 ud af 5
af en verificeret rejsende

Opslået 3. feb. 2024
Highly recommend 👌
Kommentar fra Hotelledelsen
4. feb. 2024 af Hotel Management, Hotelledelsen
Dear Tarana, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
5 ud af 5
af en verificeret rejsende

Opslået 22. jan. 2024
Great
3 ud af 5
af en verificeret rejsende fra Tinton Falls

Denne rejsende har kun indsendt en generel bedømmelse Opslået 22. jan. 2024
3 ud af 5
af en verificeret rejsende

Daily Parking fee instituted

Opslået 10. jan. 2024 på Hotels
The hotel stay wasn’t as nice as the year before. It was more crowded than before. And the daily rate is too high for the current low ambience of the hotel.
Kommentar fra Hotelledelsen
11. jan. 2024 af Hotel Management, Hotelledelsen
Dear Joseph, Thank you for taking the time to review our hotel. We always strive to provide our guests with exceptional service and top-notch amenities, so we are sorry we didn't meet your expectations during your stay. We ensure that our rates are competitive and in line with other hotels in the area, and our published prices may vary daily depending on the room demand. As a way of transparency, we post all of our fees on our website so guests can access this information before booking their stay. We appreciate your feedback, which helps us continually improve our guest experience. We value you as a loyal guest and would love the opportunity to provide you with the hospitality you deserve and have come to expect from our brand.Sincerely,Hotel Management