The hotel stay wasn’t as nice as the year before. It was more crowded than before. And the daily rate is too high for the current low ambience of the hotel.
Kommentar fra Hotelledelsen
11. jan. 2024 af Hotel Management, Hotelledelsen
Dear Joseph, Thank you for taking the time to review our hotel. We always strive to provide our guests with exceptional service and top-notch amenities, so we are sorry we didn't meet your expectations during your stay. We ensure that our rates are competitive and in line with other hotels in the area, and our published prices may vary daily depending on the room demand. As a way of transparency, we post all of our fees on our website so guests can access this information before booking their stay. We appreciate your feedback, which helps us continually improve our guest experience. We value you as a loyal guest and would love the opportunity to provide you with the hospitality you deserve and have come to expect from our brand.Sincerely,Hotel Management