Bedømmelser baseret på 989 verificerede anmeldelser

3,8 af 5
86% anbefaler dette hotel
3,9 Rengøring på værelset
4,0 Service og personale
3,9 Værelsets komfort
3,9 Hotellets tilstand
Anmeldelser verificeret af Expedia
2 ud af 5
af en verificeret rejsende

Opslået 8. aug. 2023 på Hotels
Kommentar fra Hotelledelsen
14. sep. 2023 af M, Hotelledelsen
Dear Per,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
4 ud af 5
af Birgit fra Holte

Meget for pengene

Opslået 21. aug. 2014 på Hotels
Dejligt hotel, som var pænt og rent. Gode senge og sengetøj. Venlig betjening. Morgenmaden er jævn kedelig, men alt i alt meget for få penge.
4 ud af 5
af en verificeret rejsende

Opslået 21. apr. 2024
Clean facility and friendly staff. We have stayed there several times.
1 ud af 5
af en verificeret rejsende

Opslået 11. apr. 2024
I needed 1st floor cause I am handicapped have problems walking up them hotel was not busy at all.
Kommentar fra Hotelledelsen
12. apr. 2024 af M, Hotelledelsen
Dear Maya,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is deeply disheartening. We empathize with your situation and will investigate the concern you've mentioned. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Please do not hesitate to contact us directly with any further concerns. Your satisfaction is important to us, and we are here to assist you.Sincerely,Management Team
5 ud af 5
af en verificeret rejsende

Opslået 7. apr. 2024
Kommentar fra Hotelledelsen
12. apr. 2024 af M, Hotelledelsen
Dear Penny,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
4 ud af 5
af en verificeret rejsende

Opslået 30. mar. 2024
Kommentar fra Hotelledelsen
5. apr. 2024 af M, Hotelledelsen
Dear Pam,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
3 ud af 5
af en verificeret rejsende

Opslået 26. mar. 2024
The pillows, pillows cases,towels,washcloths didn’t looked clean.
Kommentar fra Hotelledelsen
29. mar. 2024 af M, Hotelledelsen
Dear Betty,We sincerely apologize for the experience you have had. This is unacceptable and does not meet our standards of cleanliness. Our housekeeping team strives to maintain high cleanliness standards, and we will address this issue promptly to ensure it does not reoccur. Your comments are invaluable to us as we continuously work to improve our services. On that note, we earnestly ask for another chance to host you better.Sincerely,Management Team
4 ud af 5
af en verificeret rejsende

Opslået 21. mar. 2024
Room had been recently remodeled, and was very nice! The bed was comfortable, the bathroom was large! Only downfall was the desk chair was broken, and when I sat in it, I flipped over backwards and almost hit the floor!! We would stay here again!
Kommentar fra Hotelledelsen
22. mar. 2024 af M, Hotelledelsen
Dear Robin,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
1 ud af 5
af en verificeret rejsende

Opslået 19. mar. 2024
Smelled like cigarette smoke and was old, with holes in bedding and curtain
Kommentar fra Hotelledelsen
22. mar. 2024 af M, Hotelledelsen
Dear Patti,We are greatly disappointed to know that our rooms, furniture, or facilities did not work well for you. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. Thank you for giving us a detailed account of your stay and sharing your feedback with us accordingly. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team
5 ud af 5
af en verificeret rejsende fra RInggold

Opslået 3. mar. 2024
Affordable and ckesn
Kommentar fra Hotelledelsen
8. mar. 2024 af M, Hotelledelsen
Dear John,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team