Rooms smell horrible, sheets are not clean and some of the staff are even rude when you approach them complaining about noise and bad odor.
Kommentar fra Hotelledelsen
7. mar. 2024 af Jonathan Mulroy, Hotelledelsen
Dear Monica,I am terribly sorry to hear about your stay! I just met with housekeeping to discuss your issues with cleanliness. I do not tolerate any rudeness and very sad to see you encountered that. It is imperative we provide a clean hotel with the best customer service but obviously dropped the ball big time here. Again, I am very sorry for your experience!