Bedømmelser baseret på 810 verificerede anmeldelser

4,3 af 5
91% anbefaler dette hotel
4,4 Rengøring på værelset
4,5 Service og personale
4,4 Værelsets komfort
4,3 Hotellets tilstand
Anmeldelser verificeret af Expedia
4 ud af 5
af en verificeret rejsende

Opslået 16. apr. 2024
The lack of parking was a bit of a challenge, but it worked out and I would stay here again.
5 ud af 5
af en verificeret rejsende

Opslået 7. apr. 2024
Friendly staff
5 ud af 5
af en verificeret rejsende

Opslået 7. apr. 2024
We loved the ease of staying here!
3 ud af 5
af en verificeret rejsende

Opslået 20. mar. 2024
Property was a little older and not like some of the new Staybridge Suites I have stayed in. Rooms were ok, but not great. Hallways and stairs seems a little worn out. Also, parking was not good. Very few spots directly around the hotel, there are business lots directly around the hotel, but were told that you could not park in some of them.
5 ud af 5
af en verificeret rejsende

Opslået 17. mar. 2024
The front desk staff was very professional, and kind.
5 ud af 5
af en verificeret rejsende

Opslået 10. mar. 2024
Rooms are very big
1 ud af 5
af en verificeret rejsende

Opslået 6. mar. 2024
Rooms smell horrible, sheets are not clean and some of the staff are even rude when you approach them complaining about noise and bad odor.
Kommentar fra Hotelledelsen
7. mar. 2024 af Jonathan Mulroy, Hotelledelsen
Dear Monica,I am terribly sorry to hear about your stay! I just met with housekeeping to discuss your issues with cleanliness. I do not tolerate any rudeness and very sad to see you encountered that. It is imperative we provide a clean hotel with the best customer service but obviously dropped the ball big time here. Again, I am very sorry for your experience!
5 ud af 5
af en verificeret rejsende

Opslået 28. feb. 2024
We just returned from the happy hour . The gentleman assisting with the happy hour was very nice . The strawberry shortcake cookies were fantastic.
5 ud af 5
af en verificeret rejsende

Opslået 20. feb. 2024
The room was clean and smelled fine, the bathroom smelled like someone may have smoked in it or another room near by. Having a full size fridge was clutch for our family of 4 with food allergies. The area seemed relatively safe, my last trip to Memphis my car was broken in to at a Marriot, this area seemed up scale and security was present and doing laps continuously. I would stay here again and my wife said the same.
5 ud af 5
af en verificeret rejsende

Denne rejsende har kun indsendt en generel bedømmelse Opslået 16. jan. 2024 på Hotels