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Anmeldelser af Strand Palace Hotel

4 out of 5
Strand Palace Hotel
372 The Strand, London, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 1706 af i alt 3024 anmeldelser" "
Bedømmelse på 8 − Udmærket. 824 af i alt 3024 anmeldelser" "
Bedømmelse på 6 − Okay. 280 af i alt 3024 anmeldelser" "
Bedømmelse på 4 − Dårligt. 125 af i alt 3024 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 89 af i alt 3024 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Peter

Overnattede 1 nat i december 2023
Svar fra Eva den 30. dec. 2023
Dear Peter,Thank you for taking the time to leave us a feedback. Kind Regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Lara den 7. dec. 2023
Dear Guest,Thank you for reviewing us! We hope to welcome you back soon.Kind regards,

10/10 Fremragende

Ole

Overnattede 3 nætter i november 2023
Svar fra Sedat den 21. nov. 2023
Dear Ole, Thank you for chosing our hotel also, thank you for taking your time to leave us a positive review.We look forward to seeing you in the future again!Warm regards, Sedat

10/10 Fremragende

Anders

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super Hotel v Covent Garden.
Altid Skøn ophold på The Strand Palace H. Boet her igennem mange Aar. Ligger Perfekt og med let adgang til Transport. Rundt i London el div Lufthavne. Morgenmaden fungere og med et bredt udvalg. Meeeeen Prisen er for dyrt?! kr 3300,-og op pr nat…. Crazy og Skræmmende.
Overnattede 1 nat i november 2023
Svar fra Sedat den 9. nov. 2023
Dear Anders, Thank you for taking your time to leave us a positive review! We appreciate your loyalty as a returning guest to us, we are also happy that you spotted the wide selection of foods for our breakfast and you liked it. We are sorry about the prices, the rates go up and down depending on availability and the time of the year. I would advise to book in advance as it will be cheaper!Warm regards, Sedat

10/10 Fremragende

Tine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always brilliant service
Excellent location for central London and transport. Brilliant service from every in the hotel Very nice breakfast
Overnattede 2 nætter i oktober 2023
Svar fra Eva den 30. okt. 2023
Dear Tine,Thank you for your positive feedback, we hope to welcome you back soon. Kind Regards,

10/10 Fremragende

Helle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Kan ikke sætte en finger på noget som helst...alt er SUPER
Overnattede 2 nætter i oktober 2023
Svar fra Sedat den 23. okt. 2023
Dear Helle, Dear R, Thank you for taking your time to leave us a good review, we hope to see you in the future again!Warm regards, Sedat

10/10 Fremragende

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Eva den 16. okt. 2023
Dear Daniel,Thank you for the feedback.We are happy to see that you have enjoyed your stay with us,Kind Regards

10/10 Fremragende

Morten

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Razvan Rusei / Duty Manager. den 4. sep. 2023
Dear Morten,Thank you for taking the time to leave a perfect rating for your recent stay at the Strand Palace Hotel. We're delighted to see that you had a fantastic experience during your time with us.If you have any additional feedback or suggestions, please feel free to share. We look forward to the opportunity to welcome you back in the future and provide you with another exceptional stay.

4/10 Dårligt

Simon

Overnattede 2 nætter i august 2023
Svar fra Razvan Rusei Duty Manager den 18. sep. 2023
Dear Simon,We apologize for the disappointing experience you had during your stay with us.If you decide to stay with us again in the future, please don't hesitate to communicate any specific preferences or concerns, and we'll do our best to ensure a more enjoyable stay.

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location.Great staff.
Perfect location to everything. 3 min walk to covernt garden. Easy to go to different London attractions. Super service minded staff. Rooms not so big but comfort. Breakfast really good and wide sortiment. Shopping,caffees and restaurants within minuttes. Most teatres in walking distance.
Overnattede 3 nætter i august 2023
Svar fra Razvan Rusei / Duty Manager. den 26. aug. 2023
Dear Michael,Thank you for sharing your fantastic experience with us on Hotels.com! We're thrilled to hear that you found our location to be perfect and convenient for exploring Covent Garden and other London attractions.We're delighted that our dedicated staff left a positive impression on you, providing super service throughout your stay. It's great to know that you enjoyed the comfort of your room despite its size, and that our breakfast selection and variety met your expectations.We're glad you had the opportunity to explore the nearby shopping, cafes, restaurants, and theaters, making the most of our central location.Your glowing review is truly appreciated, and we can't wait to welcome you back on your future visits. If there's anything specific you'd like for us to arrange or assist with next time, please don't hesitate to reach out.

10/10 Fremragende

Michael Kurt

Overnattede 2 nætter i juni 2023
Svar fra Guest Services den 7. jun. 2023
Good morning,Thank you for your feedback.We are glad to hear you enjoyed your stay at Strand Palace and we are already waiting for your return!Kind regards,Carla

8/10 Udmærket

Kristina

Overnattede 2 nætter i april 2023
Svar fra Cosmin den 21. maj 2023
Good morning,Thank you for taking the time to review us !I am glad to see that you have enjoyed your stay. We are looking forward to welcoming you back at Strand Palace. Kind regards,

10/10 Fremragende

Jan Neergaard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2023
Svar fra Guest Services den 16. apr. 2023
Dear Jan,Thank you for your review of your recent stray at Strand Palace. We hope we are able to welcome you back in the future.

2/10 Forfærdeligt

Lotte

Synes ikke om: Service og personale
Staff was steeling from hotel room
Staff was steeling from hotel room - and customer service took no responsibility - cannot recommend this place at all. I have visited thousands of hotel and first time ever that I experience things being removed from my room...and this is a 4 star hotel - they should be ashamed
Overnattede 3 nætter i marts 2023
Svar fra Guest Services den 7. mar. 2023
Dear Lotte,We apologize you feel this way and we know you addressed this when you were still in the hotel. As per the email sent to you by our Duty Manager, we couldn't find any evidence of this after the investigation done by our security team. If any of this changes and there is any update regarding this situation we will contact you directly to let you know.Kind regards

10/10 Fremragende

Tine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Guest Services den 24. feb. 2023
Dear Tine,Thank you for your feedback and your perfect score! We hope to welcome you again at Strand Palace.

8/10 Udmærket

Tom

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2023
Svar fra Carla den 17. jan. 2023
Dear Tom,Thank you for your review.We are glad to know you had a nice stay at Strand Palace.We hope to see you again.Kind regards,Carla

8/10 Udmærket

Rikke Britt

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fint hotel, dejlig beliggenhed og skøn morgenmadsbuffet.
Svar fra Ayesha den 1. jan. 2023
Dear Rikke,Thank you for staying at Strand Palace!I am glad to see that you have overall enjoyed your stay with us. We hope to see you again in the future.All the best and happy new year!Kind Regards,

4/10 Dårligt

Allan

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skuffende oplevelse af Strand Palace Hotel
Der var 4 gang vi besøgte hotellet, men denne gang bliver også sidste gang. Vi havde bestilt et suprerior dobbelt værelse med Kingsize seng. Vi fik egentlig det værelse vi havde bestilt, men havde udsigt til en væg og div. ventilatorer som larmede, så man følte at man boede i en hule. Ved ankomst fik vi en fri voucher til hotellets bar. Vi blev anvist et bord i baren og efter 30 min hvor ingen havde været for at høre, hvad vi ønskede, fandt vi ham som anviste os bordet, som beklagede og sagde at der nok skulle komme nogen. 20 min senere fik vi en øl og et glas vin. Det skal lige siges at der bestemt ikke var travlt, men det virkede totalt kaotisk. Generelt virkede hotellet og personalet TRÆT, desværre .
Overnattede 3 nætter i december 2022

8/10 Udmærket

Torben

Overnattede 3 nætter i november 2022
Svar fra Alessia den 21. dec. 2022
Good afternoon,Thank your for feedback.We are glad to hear you enjoyed your stay at Strand Palace and already waiting for your return!Kind Regards,Alessia

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2022
Svar fra Alessia den 21. dec. 2022
Good afternoon,Thank your for feedback.We are glad to hear you enjoyed your stay at Strand Palace and already waiting for your return!Kind Regards,Alessia

6/10 Okay

Milena

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Good location for exploring London
Great location for exploring London, close to all theaters, great restaurants and important sites. Small single room. No door at the bathroom was weird. Good beds. The breakfast was not satisfactory, much better options just around the corner.
Overnattede 2 nætter i oktober 2022
Svar fra Alessia den 9. nov. 2022
Good afternoon,Thank you so much for the wonderful feedback.We are really happy to see our efforts in providing a nice experience to our guests, succeed.We hope to see you again in the near future.Kind Regards,Alessia

10/10 Fremragende

Torben

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra Cosmin den 21. okt. 2022
Good evening Torben,Thank you for choosing Strand Palace!We are really happy to see you enjoyed your stay.We hope to see you again in the near future.Kind Regards,

8/10 Udmærket

Nina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2022
Svar fra Cosmin den 21. okt. 2022
Good evening Nina,Thank you for choosing Strand Palace!We are really happy to see you enjoyed your stay.We hope to see you again in the near future.Kind Regards,

10/10 Fremragende

anina dam

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Det var perfekt
Overnattede 4 nætter i september 2022
Svar fra Cosmin den 21. okt. 2022
Good evening Anina ,Thank you for choosing Strand Palace!We are really happy to hear everything was perfect with your stay.We hope to see you again in the near future.Kind Regards,

8/10 Udmærket

Peter Mors

Overnattede 3 nætter i september 2022
Svar fra Antoine den 19. sep. 2022
Dear Peter, Thank you for staying at the Strand Palace Hotel and your time to leave a review. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

8/10 Udmærket

Kasper From

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i september 2022
Svar fra Antoine den 16. sep. 2022
Dear Kasper, Thank you for staying at the Strand Palace Hotel and your time to leave a review. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

8/10 Udmærket

Grit

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beliggenheden super central
Et fint hotel med en formidabel beliggenhed, hvis man vil bo teater-centralt! Værelset udmærkede sig ved ikke at have en dør imellem toilet/badeværelse og soveværelset, en mærkelig følelse. Lovligt koldt i foyeren. Meget fin indretning uden at være ligefrem smuk.
Overnattede 2 nætter i september 2022
Svar fra Antoine den 7. sep. 2022
Dear Grit, Thank you for staying at the Strand Palace Hotel and your time to leave a review. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

10/10 Fremragende

Anett

Overnattede 1 nat i juni 2022
Svar fra Antoine den 3. jun. 2022
Dear Anett, Thank you for taking the time to provide such positive feedback following your recent visit to The Strand Palace Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

8/10 Udmærket

Lisa

Overnattede 3 nætter i april 2022
Svar fra Steve den 24. apr. 2022
Dear Lisa, Thank you for choosing the Strand Palace for your stay. We are glad to see that you have had a wonderful time with us, and we hope to have you staying with us again in the future. Kind regards, Steve Duty Manager

10/10 Fremragende

Merete

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Strand Palace ligger meget centralt i London. Gode værelser og god og rigelig morgenmadsbuffet. Hotellet reception spørger, om man bo “grønt”, dvs ingen rengøring på værelset. Går udemærket med tre overnatninger. Rengøringen tjekker om der mGler noget, men reder ikke sengen eller skifter håndklæder. Til gengæld får man vouchers ift hvor mange overnatninger man har. Disse kan bruges på hotellets restaurant eller bat.
Overnattede 3 nætter i april 2022
Svar fra Antoine den 8. apr. 2022
Dear Merete, Thank you for taking the time to provide such positive feedback following your recent visit to The Strand Palace Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

10/10 Fremragende

Anders

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tæt på det hele…
Altid tilfreds med ophold på The Strand Palace. Super God Morgen Brunch. Gode Madrasser og Rigtige dyner.;-) God Roomservice.Søde og hjælpsomme Staff. Perfekt Belligenhed/ for Teater/Shopping og tæt på div Art Museum’…..
Overnattede 2 nætter i marts 2022
Svar fra Alessia den 31. mar. 2022
Dear Anders, Thank you for sharing your lovely feedback following your recent visit at the Strand Palace. I am delighted to read that you had such an amazing experience in our company. Thank you for your time and we are looking forward to your next visit! Best regards

10/10 Fremragende

Kim Burlin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint hotel med central placering
Fint hotel, med god central placering. Værelserne er lidt små og sengene vi havde var for hårde til os. God morgenmad, hvor der var rigeligt af alt, uanset tidspunktet vi spiste på indenfor de angive periode.
Overnattede 3 nætter i februar 2022
Svar fra Valeri Velichkov den 17. feb. 2022
Dear Kim, I would like to thank you for taking the time to write your excellent review regarding your recent stay with us. We really appreciate to hear that you have enjoyed your visit and that you are satisfied with the overall experience at the hotel. We endeavour to providing our guests with quality service and an enjoyable stay Positive reviews like yours will be passed to our team as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our services. It would be a pleasure to host you again. With sincere regards,

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
fint
god beliggenhed
Overnattede 4 nætter i december 2021
Svar fra Antoine den 5. jan. 2022
Dear Peter, Thank you for taking the time to provide such positive feedback following your recent visit to The Strand Palace Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

8/10 Udmærket

Lis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed
Overnattede 3 nætter i december 2021
Svar fra EnrikaL den 15. dec. 2021
Dear Lis, We appreciate you taking the time to review us. I am glad to see that you found your stay with us to be enjoyable and appreciate your positive feedback. Looking forward to seeing you again at the Strand Palace. Kind regards, Enrika Lobo Duty Manager

10/10 Fremragende

Hans Joern

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2021
Svar fra Antoine den 29. nov. 2021
Dear Hans Joern, Thank you for taking the time to provide such positive feedback following your recent visit to The Strand Palace Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

10/10 Fremragende

Jørn Bek

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2021
Svar fra EnrikaL den 24. okt. 2021
Dear Jørn Bek, Thank you for choosing the Strand Palace for your stay. We are glad to see that you have had a wonderful time with us, and we hope to have you staying with us again in the future. Kind regards, Enrika Lobo Duty Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 6 nætter i oktober 2021
Svar fra EnrikaL den 20. okt. 2021
Dear Guest, Thank you for choosing the Strand Palace hotel. We are happy to see that you have enjoyed your overall stay with us and appreciate your feedback. We hope to see you again soon. Kind regards, Enrika Lobo Duty Manager

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2021
Svar fra EnrikaL den 13. okt. 2021
Dear Michael, Thank you for choosing the Strand Palace for your stay. We are glad to see that you have had a wonderful time with us, and we hope to have you staying with us again in the future. Kind regards, Enrika Lobo Duty Manager

10/10 Fremragende

susan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the option to “go green” for our 2 night stay without having the room serviced. Everything else was up to the usual service we always enjoy.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Adrian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for the theatres, with Joe Allen’s restaurant on site, close to three tube stations
Overnattede 1 nat i marts 2024

10/10 Fremragende

Monique, Landgraaf

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooi hotel, vriendelijk personeel en mooie kamer. Een minpuntje de gangen zijn erg donker doordat alles donkerbruin is (muren, deuren en tapijt). Dat geeft het een heel sombere indruk. Buiten dat een echte aanrader.
Overnattede 1 nat i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Monique,Thank you for your feedback, we appreciate your time.Warm Regards,

10/10 Fremragende

soonae

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The water in the sink didn't drain, so I had to leave the stopper open all the time, and there was a bad smell when the bathroom door was open. So you must keep the bathroom door closed. It is a very small room, so you should only think about going in and sleeping. The window is very small and you can only see the building in front. The cleaning service was good and it was close to the subway and Covent Garden. The hotel provided a £50 restaurant food credit on the first day. We prepare 4 Keurig coffees and 2 cookies every day. Breakfast costs 18 pounds separately. It is a very convenient and friendly hotel.
Overnattede 8 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Soonae,Thank you for taking the time to provide us with feedback.Please don't hesitate to reach out in the future if you encounter any issues, as our team is available 24/7 to assist you.Thank you for choosing to be our guest.Warm Regards,

6/10 Okay

Hans William

Synes godt om: Rengøring
Synes ikke om: Service og personale
A shoebox not worth the price
Overnattede 6 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Hans,Thank you for sparing the time to review our establishment.We regret to hear that the room you were assigned did not meet your expectations. Please know that in the future, you're welcome to communicate any concerns to us, and our team will gladly explore alternative solutions.We appreciate your patronage.Kind Regards,

8/10 Udmærket

Archie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location was close to the theater scene and great attractions👍
Overnattede 3 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Archie,Thank you for your feedback, we are glad to hear that you have enjoyed our central location. Kind Regards,

10/10 Fremragende

Julie, Lafayette

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay was excellent.
Overnattede 4 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Julie,Thank you for your kind review!Best Regards,

8/10 Udmærket

LARS Bloch

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Lars,Thank you for taking the time to review us!Best Wishes,

10/10 Fremragende

Corinna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend. Would definitely stay at this property again. Any staff we interacted with were very professional and pleasant. Room was clean and comfortable!
Overnattede 6 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Corinna,Thank you for your excellent feedback, we appreciate your kind words.Best Wishes,

10/10 Fremragende

Ashley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
perfect place to stay for a solo traveler
Overnattede 7 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Ashley,Thank you for your amazing feedback, it means a lot to our team!warm Regards,

10/10 Fremragende

Chelsea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property in a great location. Close to a tube station and Covent Garden. Lots of great restaurants near by. Lovely hotel with great staff. Clean and spacious room.
Overnattede 2 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Chelsea,Thank you for your feedback. We are pleased to hear that you were impressed by our prime location and great staff!Warm Regards,

10/10 Fremragende

Nataliia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i marts 2024
Svar fra Eva den 27. mar. 2024
Dear Natalia,Thank you for your kind review!Kind Regards,