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Anmeldelser af Millennium Gloucester Hotel London Kensington

4 out of 5
Millennium Gloucester Hotel London Kensington
4-18 Harrington Gardens, London, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 622 af i alt 1519 anmeldelser" "
Bedømmelse på 8 − Udmærket. 449 af i alt 1519 anmeldelser" "
Bedømmelse på 6 − Okay. 224 af i alt 1519 anmeldelser" "
Bedømmelse på 4 − Dårligt. 116 af i alt 1519 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 108 af i alt 1519 anmeldelser" "

8,2/10

Rengøring

8,0/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Petur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

6/10 Okay

Anja Karina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ligger helt perfekt, men værelset vi boede på var slidt og ramt af skimmelsvamp. Sorte pletter på væg, vindue og på badeværelset.
Overnattede 3 nætter i november 2023
Svar fra Chris van Dam den 28. dec. 2023
Dear Anja,Thank you for choosing Millennium Gloucester. We appreciate your feedback. We apologize for the issues you encountered in your room. Please be assured that we take this seriously, and corrective measures are being implemented.We hope to welcome you back for a more positive experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Steffen

Overnattede 2 nætter i juli 2023
Svar fra Chris van Dam den 29. jul. 2023
Dear Steffen,Thank you for choosing Millennium Gloucester Hotel and for taking the time to provide a feedback. We are glad to know that you enjoyed your stay with us.Our team takes great pride in providing exceptional service and creating memorable moments for our guests. It's incredibly rewarding to know that we exceeded your expectations.We look forward to the pleasure of hosting you again in the future.Warm regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

2/10 Forfærdeligt

Jan Hojvang

Overnattede 1 nat i juli 2023
Svar fra Chris van Dam den 4. jul. 2023
Dear Jan, Thank you for your review of your recent stay at the Millennium Gloucester Hotel. We apologize if there were any areas that did not meet your expectations. We take your feedback seriously and will address them with our team to ensure improvements are made. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Kind regards, Chris van Dam General Manager Millennium Gloucester Hotel

8/10 Udmærket

Ogur

Overnattede 4 nætter i maj 2023
Svar fra Chris van Dam den 22. maj 2023
Dear Ogur,Thank you for choosing the Millennium Gloucester Hotel for your recent stay and for rating your experience. We greatly appreciate your positive feedback and are thrilled to know that you had an excellent stay with us.We strive to provide exceptional service and a memorable experience for all our guests, and we are delighted to know that we succeeded in meeting your expectations.We look forward to welcoming you back on your next visit.Best regards,Chris van DamGeneral Manager,Millennium Gloucester Hotel

10/10 Fremragende

Marlene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2023
Svar fra Chris Van Dam den 17. feb. 2023
Dear Marlene,Thank you very much for taking the time to post your feedback following your recent stay. I am so pleased to read that you enjoyed your stay at The Millennium Gloucester Hotel London Kensington and experienced great guest service from the team.I do hope we are able to welcome you back again to the hotel sometime in the future to experience another wonderful stay.Kind Regards,Chris Van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Ketty

Overnattede 3 nætter i oktober 2022
Svar fra Chris Van Dam den 20. okt. 2022
Dear Ketty,Thank you for taking the time to score us following your recent stay at the Millennium Gloucester Hotel, we appreciate your feedback.I was glad that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Best Regards,Chris Van DamGeneral Manager Millennium Gloucester Kensington

4/10 Dårligt

steffen ulrik

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
spacious rooms, good location, poor service.
Room had been very heavily odorized so had to vent for two hours. in room there was tea/coffee but no kettle! Service in bar was quite slow - had to ask for bill to pay three times. nice locations and spacious rooms.
Overnattede 1 nat i oktober 2022
Svar fra Chris Van Dam den 17. okt. 2022
Dear Steffen,Thank you for taking the time to provide feedback about your experience and I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.On a positive note, I am glad that you were satisfied with the spacious room and the location. Indeed the hotel is very well situated and there are many nice places to visit in the area.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Yours Sincerely,Chris Van DamGeneral Manager Millennium Gloucester Kensington

10/10 Fremragende

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolut dejligt
Det var en helt vidunderlig oplevelse for farmor,mormor, søn,svigerdatter og to børnebørn. Vi kommer igen. Dejligt hotel, søde hjælpsomme medarbejdere, skøn morgenmad, rene værelser. Og bedste beliggenhed.
Overnattede 7 nætter i april 2022
Svar fra Chris vanDam den 7. jun. 2022
Dear Guest Thank you for taking the time to score us following your recent stay at the Millennium Gloucester Hotel, we appreciate your feedback. I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon! Kind regards, Chris vanDam General Manager

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2022

4/10 Dårligt

Jose

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very old hotel. Room old. Bathroom difficult to access to the shower. Refrigerator empty
Overnattede 1 nat i april 2024

4/10 Dårligt

Sarah, Dayton

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When 3 women checked into a triple deluxe room, there was 1/2 a roll of toilet paper. We requested more and 4 rolls were brought. The next morning we went to breakfast. I asked the maître D if breakfast was included in our room and he told me to go to the front desk and ask. Rather than leave my guests in the dining room I said I will just pay for breakfast. We did, and was sat next to a decorative glass wall with liquid stains dripping down it. All three of us subsequently got a bug and needed LOTS more toilet paper. We asked for the room to be cleaned expected more toilet paper. NONE was replaced. The bathroom has peel and stick tile. We had to repeatedly press it back against the bathtub, it was repeatedly falling to the floor. I went to the lobby and requested more toilet paper, since we were all ill after eating breakfast . . . an hour later I had to call and again ask for it. Two 1/2 rolls were brough to three adult ill women. We gave up, went to Waitrose and bought toilet paper. It's not worth detailing the rest. We stayed here only because the London Bailey had no availability. If that happens again, we just won't go to London till the Bailey is available.
Overnattede 6 nætter i april 2024

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale
Clean and functional
Overnattede 1 nat i april 2024

8/10 Udmærket

George, Kennesaw

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and location, but it is in need of a renovation soon. The hairdryer installed in the bathroom is out of order (we found a dryer in a drawer after we reported the failed one); the 110 volt power plug above the desk doesn’t work; the heating and cooling system wasn’t optimal for the month of April (the staff said it was too early to activate cool air, and provided us a portable unit to help cool off a too warm room).
Overnattede 3 nætter i april 2024

10/10 Fremragende

Lesbia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Everything good.
Overnattede 1 nat i april 2024

6/10 Okay

Linda

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Not a 4-star n my opinion. Old carpet in room with a lot of stains, crackeded and worn sink in bathroom. A noisy fridge (could not find the electric contact) with no purpose as it was empty.
Overnattede 2 nætter i april 2024

10/10 Fremragende

romualdo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in excellent location
Overnattede 3 nætter i april 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Your concierges were wonderful - especially Ali and Darko Cekov.
Overnattede 7 nætter i februar 2024

10/10 Fremragende

Rachel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel in a great location.
Overnattede 1 nat i april 2024

10/10 Fremragende

Lesley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel with very helpful staff. The room was good. However, we were a ittle disappointed that the window was dirty, and we couldnt look out of it very well.
Overnattede 1 nat i april 2024

10/10 Fremragende

Rene Lynn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Aaa
Overnattede 4 nætter i april 2024

6/10 Okay

Andrew

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
A great location for visiting London, but very disappointing quality of furnishings and amenities in the rooms. This property is in GREAT need of modernization and re-modeling! One notable example was how the "marble" tiles around the bath were peeling off, exposing the rough tiles underneath. Again, quite disappointing..
Overnattede 2 nætter i april 2024

8/10 Udmærket

steffan, Brisbane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great value for money in terms of location and access. It is a very solid and comfortable tourist class with a bit more hotel. Nice sized bathtub, and generally did the job very well. I would stay here again. Check-in staff were, BTW, very very nice!
Overnattede 4 nætter i april 2024

8/10 Udmærket

john

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room, good location.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel and happy with the stay. Convenient location near the Underground tube station.
Overnattede 9 nætter i marts 2024

8/10 Udmærket

karsha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was lovely and clean, sraff were helpful and polite, beds were very comfy.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Penny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Emilie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
love the location. hotel staff are friendly, helpful.. clean and comfortable.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Todd

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location right next to the Gloucester Station was perfect for travel into London. Kensington Palace and Gardens are really close, there were two grocery stores less than a block away, and ample breakfast options less than a block away. Slight downsides were the courtyard of the hotel has a bar in it that played loud music one night (ended around 10PM though) and the shower/tube might be hard for some people to get into because it is elevated. Overall, would definitely stay here again and recommend it to other people.
Overnattede 4 nætter i marts 2024
Svar fra Chris van Dam den 3. apr. 2024
Dear Todd,Thank you for your positive review and for choosing the Millennium Gloucester Hotel. We're pleased to hear that you found our location convenient and enjoyed the nearby amenities. Your feedback regarding the courtyard and shower/tub accessibility is noted, and we'll address these areas accordingly. We look forward to welcoming you back and appreciate your recommendation.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location right at Gloucester tube station. A quick 15 minute walk to Hyde Park and Royal Albert Hall if you are seeing a show.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Pelumi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very spacious room.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Soran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Proper Hotel building
Overnattede 1 nat i marts 2024
Svar fra Chris van Dam den 27. mar. 2024
Dear Soran,Thank you for your perfect rating and for choosing the Millennium Gloucester Hotel! We're thrilled to hear that you had a fantastic stay. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Tamaki

Rejste i en gruppe
Synes godt om: Faciliteter
立地が非常によかった。
Overnattede 8 nætter i marts 2024
Svar fra Chris van Dam den 26. mar. 2024
Dear Tamaki,Thank you for your positive review and for choosing the Millennium Gloucester Hotel. We're delighted to know that you enjoyed our location. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Gary

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Ryan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in London, rooms were large and perfect for our family of 4
Overnattede 2 nætter i marts 2024
Svar fra Chris van Dam den 26. mar. 2024
Dear Ryan,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed our great location and spacious rooms for your family. We hope to welcome you back soon for another wonderful stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Chris van Dam den 27. mar. 2024
Dear Victoria,Thank you for your perfect rating and for choosing the Millennium Gloucester Hotel! We're thrilled to know that you had a fantastic stay. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Timothy, Bushkill

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, clean room, friendly stuff. I would definitely stay here again.
Overnattede 4 nætter i marts 2024
Svar fra Chris van Dam den 26. mar. 2024
Dear Timothy,Thank you for your perfect rating and wonderful feedback about your recent stay at the Millennium Gloucester Hotel! We're delighted to hear that you enjoyed our great location, clean rooms, and friendly staff. We look forward to welcoming you back for another excellent stay in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Saeed

Synes godt om: Rengøring, service og personale
Excellent area
Overnattede 1 nat i marts 2024
Svar fra Chris van Dam den 26. mar. 2024
Dear Saeed,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed our convenient location.We hope to welcome you back soon for another great stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Lorraine

Synes godt om: Rengøring, service og personale
Good location and comfortable, clean rooms
Overnattede 4 nætter i marts 2024
Svar fra Chris van Dam den 26. mar. 2024
Dear Lorraine,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed our convenient location and comfortable, clean rooms. We hope to welcome you back soon for another great stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Willem Marinus Hendrik

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean en convienent hotel . Staff is class
Overnattede 1 nat i marts 2024
Svar fra Chris van Dam den 27. mar. 2024
Dear Willem,Thank you for your perfect rating and kind words! We're thrilled you found our hotel clean and convenient, and our staff top-notch. We can't wait to welcome you back for another excellent stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Rachael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, only issue was with the air con unit. Great staff and room
Overnattede 3 nætter i marts 2024
Svar fra Chris van Dam den 26. mar. 2024
Dear Rachael,Thank you for your perfect rating and positive feedback! We're pleased to hear that you enjoyed our great location, staff, and room. We apologize for any inconvenience caused by the air conditioning unit and appreciate your understanding. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral Manager Millennium Gloucester Hotel

10/10 Fremragende

kwaku

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff, nice gym as well would recommend
Overnattede 3 nætter i marts 2024
Svar fra Chris van Dam den 27. mar. 2024
Dear Kwaku,Thank you for your perfect rating and positive feedback! We're delighted you enjoyed the friendly and helpful staff, as well as our gym facilities. We appreciate your recommendation and look forward to welcoming you back soon to the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Elaine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location, good value for money, staff were very helpful
Overnattede 1 nat i marts 2024
Svar fra Chris van Dam den 27. mar. 2024
Dear Elaine,Thank you for your perfect rating and wonderful feedback! We're thrilled you found our location convenient, our prices reasonable, and our staff helpful. We can't wait to welcome you back for another great stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Lorna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Greeted from taxi by concierge and guided to disabled access. Checkin fine, the room was lovely but extremely hot with air conditioning fixed on full. Asked room service for help but she said it was broken, she said someone would come, they didn’t. I went down to reception asked for help, no one came, rang down, no one came. After 1 hour I want down again and was moved rooms. The room was clean but a bit of a downgrade from the previous one, no dressing gowns, tissues, water, hairdryer. I had to ask for breakfast tea and de caff coffee. Didn’t make a fuss as we had dinner booked before going to the Albert Hall. On leaving the concierge were very helpful, storing our luggage. When we returned to collect it later the concierge kindly charged my phone for me. Hopefully we will get to visit again without problems.
Overnattede 1 nat i marts 2024

6/10 Okay

CONSTANTIN

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I really like the location and so easy to get to the Gloucester Road Station-Also probably one of the best breakfast buffet and congrats for this!!! I don't want to get in too many details -overall a good stay-maybe just please, please clean the elevators!!!
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Ahamefula

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendliness
Overnattede 4 nætter i marts 2024

6/10 Okay

Jenny

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Reception looks welcoming but the rooms need a refurb - poor maintenance. Cleaning needs improvement - check the inside of the lift doors! My sisters room had no tv remote; it appears the reason for that is the tv didn’t work!
Overnattede 1 nat i februar 2024

8/10 Udmærket

Ahmad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was good but the room smaller than the mentioned in the website and i didn’t get the benefits
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Ruth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfection located, great for a weekend in London. Next to a tube station and very walkable as well. The room was a great size and comfortable. It was a good solo stay. I didn’t eat at the hotel so can’t comment on restaurants or bars
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Aeryn

Rejste med partner
Synes ikke om: Service og personale
.
Overnattede 1 nat i marts 2024