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Anmeldelser af Leonardo London Heathrow Airport

4 out of 5
Leonardo London Heathrow Airport
Bath Road, West Drayton, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 2038 af i alt 3683 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1034 af i alt 3683 anmeldelser" "
Bedømmelse på 6 − Okay. 358 af i alt 3683 anmeldelser" "
Bedømmelse på 4 − Dårligt. 141 af i alt 3683 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 112 af i alt 3683 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super great staff and awesome food. Hotel was clean and the room super. Great location close to airport
Overnattede 1 nat i januar 2024
Svar fra Leonardo Team den 14. jan. 2024
Dear Guest,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay, especially the clean and comfortable room that offered excellent value for the price. It is wonderful to know that you found our location convenient and our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We look forward to welcoming you back again.Kind regards,Leonardo Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice
Clean
Overnattede 6 nætter i december 2023
Svar fra Leonardo Team den 29. dec. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 Okay

Anners

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Avarage on average and below
Just an average hotel in a dirty suburb, restaurant is as bad as it comes, front desk overstaffed but only one person working everyone else just looking blaze, ugly hotel, interior makes no sense.....
Overnattede 1 nat i september 2023
Svar fra Leonardo Team den 24. sep. 2023
Dear Anners,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

10/10 Fremragende

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Leonardo Team den 29. aug. 2023
Dear Brian,Thank you for taking the time to rate your experience with us. We hope to welcome you again in future.

10/10 Fremragende

Birgit Thyrisen

Overnattede 1 nat i maj 2023
Svar fra Leonardo Team den 5. jun. 2023
Dear Birgit Thyrisen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

6/10 Okay

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Vil ikke overnatte her igen. Hamrende irriterende med usædvanligt mange lukkede branddøre. Skulle mase mig igennem med 2 kufferter og halvdelen skal åbnes indad. Det er desuden gulvtæppe på gangene, der besværliggør kørsel med kufferter. Var helt ødelagt i skuldre og arme.
Overnattede 1 nat i maj 2023
Svar fra LEONARDO TEAM den 4. maj 2023
Dear Christina,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 Okay

Horieh

Rejste i en gruppe
Overnattede 2 nætter i februar 2023
Svar fra LEONARDO TEAM den 3. mar. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

Niels Holm

Overnattede 1 nat i november 2022
Svar fra l den 3. dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Team Leonardo

10/10 Fremragende

Bente

Overnattede 1 nat i oktober 2022
Svar fra Leonardo Team den 21. okt. 2022
Dear Bente ,Thank you for your feedback and its good to hear you enjoyed your stay with us.We hope to welcome you back!

8/10 Udmærket

Anders

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juni 2022
Svar fra Leonardo Team den 2. jul. 2022
Dear Anders , Thank you for your feedback and its good to hear you enjoyed your stay with us. We hope to welcome you back!

8/10 Udmærket

Jonna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Leonardo Team den 26. jun. 2022
Dear Jonna , Thank you very much for providing you valuable feedback which will help us to improve quality of our services.

10/10 Fremragende

Claus

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt var perfekt.
Overnattede 1 nat i marts 2022
Svar fra Edijs S den 4. mar. 2022
Dear Claus , Thank you for your feedback and its good to hear you enjoyed your stay with us. We hope to welcome you back!

10/10 Fremragende

Xin Yi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super easy access to the airport either by bus or their taxi service.
Overnattede 1 nat i april 2024

10/10 Fremragende

Mohammed

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Location, facilities and staff
Overnattede 1 nat i april 2024
Svar fra Leonardo Hotel den 18. apr. 2024
Dear Mohammed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Kate

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast, clean and modern rooms. Easy shuttle to and from airport.
Overnattede 1 nat i april 2024
Svar fra Leonardo den 18. apr. 2024
Dear Kate,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Gail

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient transportation to Heathrow. Bus arrives at the front entrance, and drops you straight to your terminal. The breakfast was great! Well seasoned, lots to choose from, and some gluten free options. Hot food as well as pastries, cold cuts, cheese etc. The staff were all very cheerful and helpful. Definitely recommend!
Overnattede 1 nat i april 2024
Svar fra Leonardo den 18. apr. 2024
Dear Gail,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Stacy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved that everything we needed was in the hotel for the one night stay. Staff friendly, rooms clean and an overall pleasant stay.
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 18. apr. 2024
Dear Stacy,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our comfortable and spotless room. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient for Heathrow and had a good night's sleep
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 18. apr. 2024
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Fremragende

angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pleasant and friendly staff, very clean, perfect location near Heathrow yet very quiet. Breakfast, yes! please. Great experience... 10 all the way!
Overnattede 1 nat i april 2024
Svar fra Leo den 17. apr. 2024
Dear Angela,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Additionally, ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

8/10 Udmærket

Trevor

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s very close to the airport. Some areas of the hotel rooms need updating/replacing. But great stay for the price.
Overnattede 1 nat i april 2024
Svar fra Leo den 17. apr. 2024
Dear Trevor,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay. Your feedback regarding the updates and replacement is valuable and our team will consider it as we aim to enhance our offerings. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team

8/10 Udmærket

Veronica

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel rooms were great, clean and great breakfast. Also appreciated the complimentary strawberry water and candies. Rooms were quiet other than doors slamming in the morning. The worst thing was the hotel's transit options, they were not great and pretty expensive. Highly suggest getting an oyster card at the airport/tube subway for easier and cheaper means of getting around.
Overnattede 2 nætter i april 2024
Svar fra Leo den 17. apr. 2024
Dear Veronica,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our comfortable room. It is wonderful that you loved our varied full English buffet breakfast. We are, however, very sorry to read about the inconveniences you experienced during your stay. Please accept our sincerest apologies for any disruptions you encountered. We will work diligently to make the necessary improvements in these areas to ensure that every guest's stay is nothing short of perfect. We look forward to welcoming you back again.Kind regards,Leonardo Team

10/10 Fremragende

Caryn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Leonardo den 17. apr. 2024
Dear Caryn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Udmærket

Rhonda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was lovely. The only issues was the taxi situation. We felt held hostage to use their overly expensive taxi service. 35 UK pounds for a 5 minute taxi ride. When we took a black taxi from the airport to the hotel it was only 13 UK pounds. Once we figured things out we took the 5 minute bus ride to the airport for 1.70 UK pounds. So be careful! asking for a taxi at the front desk.
Overnattede 1 nat i april 2024
Svar fra Gody den 16. apr. 2024
Dear Rhonda,Thank you for your feedback ! We apologize for any inconveniences caused. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

10/10 Fremragende

Valerie, Makawao

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i april 2024
Svar fra Leo den 17. apr. 2024
Dear Valerie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn't arrive to the hotel until 10:30 p.m. but I found the check in to be quick, the staff was friendly, and most importantly to me, the room was very clean. Unfortunately, because I had to leave at 5:00 a.m. the following day I was not able to visit the restaurant or any of the facilities. Should the occasion arise that I need to stay in the Heathrow Airport area, I would definitely stay at this hotel again
Overnattede 1 nat i april 2024
Svar fra Gody den 16. apr. 2024
Dear Catherine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Udmærket

Jonathan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient to airport.
Overnattede 4 nætter i april 2024
Svar fra Gody den 16. apr. 2024
Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A fantastic welcome
Overnattede 1 nat i april 2024
Svar fra Leo den 17. apr. 2024
Dear Deborah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 Okay

?

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Leo den 17. apr. 2024
Dear Akira,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Udmærket

Qaizar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent sized rooms and good check in experience
Overnattede 1 nat i april 2024
Svar fra Gody den 16. apr. 2024
Dear Qaizar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
HoppaBus from airport.
Overnattede 1 nat i april 2024
Svar fra Leo den 17. apr. 2024
Dear William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Udmærket

Daryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I've stayed at other hotels close to Heathrow that are huge with long walks to rooms. Leonardo is a smallet hotel but very close to the airport. I stya here before next moring early return flight to US. Decent restaurant. Clean and everthing works.
Overnattede 1 nat i april 2024
Svar fra Leonardo Hotel den 14. apr. 2024
Dear Daryl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 Okay

Roger

Synes godt om: Rengøring, faciliteter
Pk
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 14. apr. 2024
Dear Roger,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great value for money
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 14. apr. 2024
Dear Derek,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay, especially the modern room that offered excellent value for the price. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Fremragende

Andrew, BARTON UPON HUMBER

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As advertised
Overnattede 1 nat i april 2024
Svar fra Leo den 17. apr. 2024
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 Okay

Seanna

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The Leonardo was a nice hotel with nice clean room. My frustration with my stay is due to lack on convenience. I had to get up early to get to the airport and needed to get my hair blow dried. However, there is not an appropriate outlet in the bathroom that can handle blow dryers. I called the front desk and they said I had to dry my hair in the bedroom. So by the desk and coffee maker I attempted to dry my hair. That’s when I discovered that the blow dryer did not get hot. It only blew cold air. I didn’t not have any more time to call the front desk for a working one. I had to leave for my flight with crazy hair. When I went to check out, I expressed frustration and but the front desk was dismissive. I would have given them 4-5 stars if they had been kinder regarding my situation.
Overnattede 1 nat i april 2024
Svar fra Leonardo den 14. apr. 2024
Dear Seanna,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

8/10 Udmærket

MR PHILIP J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Large rooms with comfortable beds.
Overnattede 1 nat i april 2024
Svar fra Leonardo den 14. apr. 2024
Dear Philip J,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Tarik

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Leonardo Hotel den 14. apr. 2024
Dear Tarik,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, close to terminals 2 and 3. Nice and quiet with a nice bar and restaurant.
Overnattede 1 nat i april 2024
Svar fra Leonardo den 13. apr. 2024
Dear Steve,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 Okay

Chris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My room was near to a lift ,very noisy , all i could here was guests .. also pizza was more like a biscuit, if you could get it any thinner might as well call it a poppadom ... also , taxi rate to airport extortionate for a short journey... Apart from that room was decent , but pillows uncomfortable.
Overnattede 1 nat i april 2024
Svar fra Leonardo den 13. apr. 2024
Dear Chris,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

8/10 Udmærket

Angel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 12. apr. 2024
Dear Angel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

2/10 Forfærdeligt

E.Regina Vieira de

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay at the Leonardo Heathrow Airport Hotel was a nightmare from the moment I walked into their reception. From the people smoking at the entrance door, the overwhelming and yucky smell of cigarette smoke on the ground floor and the repugnant scent someone believed to be perfume. Everywhere I went or whoever I met, there was a concerted effort at coercion to make me interact with drug dealers. Did I mention them stinking up the hallways with marijuana - a vomit inducing smell.The Leonardo Heathrow Airport Hotel is a hellhole of drug dealing. If you are into drugs, you are in paradise but it is not, never was and never will be my thing. During my stay, I contacted Expedia via email once, twice on the phone, I filed a police report against the hotel with the London Metropolitan Police. A day before leaving, when the coercion and noises reached the unbearable, I contacted the Metropolitan Police over the phone. The day I was scheduled to leave at 11 a.m., a drug dealer kept me awake until 3 a.m. The manager agreed to extend my checkout time. However, the resident drug dealers kept hitting hard on the walls and around my room. I felt unsafe. That day, I spoke with the London Emergency Police twice and they advised me to call them again at the time I was leaving. If I still felt unsafe, they would send police officers to be with me. I related my experience to the Front Desk. I ended up leaving my room at 4 p.m.
Overnattede 7 nætter i marts 2024

10/10 Fremragende

Moriam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 12. apr. 2024
Dear Moriam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Mahinda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 12. apr. 2024
Dear Mahinda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Rona

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location if you’re going to Heathrow for a flight. Decent food at the restaurant. The shuttle to the airport is not free but it was reliable. Comfortable room.
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 12. apr. 2024
Dear Rona,Thank you for sharing the review regarding your stay with us. We are delighted to hear that you had a perfect experience during your stay. It is wonderful that you had lovely dining experience at our restaurant. Additionally, ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Fremragende

Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was so helpful and our stay was very comfortable. The only thing was the prices in the restaurant were high.
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 9. apr. 2024
Dear Joseph,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our comfortable room. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. Your feedback regarding the pricing is valuable and our team will consider it as we aim to enhance our offerings. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team

10/10 Fremragende

Heather

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly and helpful. The room was large and very clean.
Overnattede 1 nat i april 2024
Svar fra Leonardo Hotel den 9. apr. 2024
Dear Heather, Thank you for your great feedback. We are glad you enjoyed your stay and look forward welcoming you in future.

10/10 Fremragende

KHAI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel with a great breakfast bar. It’s 30 minutes walk from downtown area.
Overnattede 1 nat i marts 2024
Svar fra Leonardo Hotel den 9. apr. 2024
Dear Khai,Thank you for your great feedback. We are glad you enjoyed your stay and look forward welcoming you in future.

10/10 Fremragende

Ratu

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 9. apr. 2024
Dear Ratu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Fremragende

Michelle

Overnattede 1 nat i april 2024
Svar fra Leonardo Hotel den 9. apr. 2024
Dear Michelle,Thank you for your great feedback. We are glad you enjoyed your stay and look forward welcoming you in future.

10/10 Fremragende

Efthymia Papathoma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Warm welcome by Ivan at the front desk!
Overnattede 1 nat i april 2024
Svar fra Leonardo Team den 7. apr. 2024
Dear Efthymia,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay. It is wonderful to know that our staff's helpfulness, especially Ivan, left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team