Bedømmelser baseret på 94 verificerede anmeldelser
3,9 Rengøring på værelset
3,9 Service og personale
3,5 Værelsets komfort
3,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Snusket og snavset
Opslået 28. okt. 2023 på HotelsVærelserne svarrer overhovedet ikke til billederne. Det er slidt og nusset.
Fik først et værelse hvor det var snavset, ingen glas eller bestik i skabe og skuffer.
Fik et nyt værelse lidt bedre men alt service var beskidt. Vil ikke anbefale det
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Venligt personale
Opslået 2. apr. 2018 på HotelsMeget venligt personale. Tæt på undergrunden, Manor House. Gåafstand 7 min. Vi kunne tjekke ind to timer før normal indtjekning mod at betale 20 pund. Værelser var ok. Der var en lampe, der ikke virkede, den blev hurtigt lavet. Toiletskraldespanden var ikke tømt, da vi ankom, men efter første overnatning blev den tømt. Personalet havde endda ryddet lidt op på værelset, redt sengene pænt og vi fik rene håndklæder hver dag. Personalet var meget børnevenlige. De lagde påskelammet og chokolader til vores søn i anledning af påsken. Der var dejligt roligt under vores ophold. Der var mulighed for at lave mad selv med mini køkken og man kunne købe morgenmad m.m. og få det bragt, når det passede en.
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Opslået 9. nov. 2017
Godt hotel til pengene, og meget imødekommende personale. Møblerne skal have en skruenøgle, og vandrørende skal have skiftet pakning.
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Can't be recommend.
Opslået 30. jun. 2017 på HotelsThe bed was really uncomfortable, the room was small and noise from the road and other rooms was very loud.
Kommentar fra Hotelledelsen
5. aug. 2017 af Andy, Hotelledelsen
Dear guest,
Many thanks for your review.
We would appreciate if you could get in touch directly in order to look in more depth into your comments.
Hope you enjoyed London.
All the best
Alessia-Assistant Manager
af THS
Opslået 4. sep. 2014 på Hotels
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Opslået 2. apr. 2024
The staff were disgustingly rude towards my partner. We also didn’t sleep a wink due to the person staying above us was walking around all night. We paid £100 for a room that was even smaller than the average box room in a house/flat absolute rip off. The staff threatened me and my partner. I would not stay here again even if I was paid to. **AVOID**
Kommentar fra Hotelledelsen
3. apr. 2024 af Andy - Owner/manager, Hotelledelsen
Hi Bobby, thanks for your review. However allow me to clarify some of the facts. When you book a room, the checkin and check out times are clearly stated. You came in at a normal time after 2, but then woke up half the hotel at 3am as you could not use your keys properly after your night out at a concert and pubs. Your checkout time was at 11am, yet when our staff knocked on your door at 11.30 you refused to leave, shouting explicities annd stating you would checkout after 2pm our polite and calm team members. He then explained to you that the police would be called if you continued in this this manner. Maybe this was what you thought was the “threat”. Your abuse conitinued to magnify. This is when I was called in. I telephoned you and explained to you the checkout procedure and allowed you to leave at 12 as we had someone else checking in. I decided to do this without further charge as a good will gesture.And you review us like this? Nice! But you are an aggrieved person and have every right to express your opinions, but not when they are lies and out of bitter anger. We are NOT as you have stated, and our people were merely doing their duties which was obviously was difficult due your circumstances the heavy and late night you had. If you are ish to discuss this then you have put numbers and email.Many thanks
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Opslået 6. jan. 2024 på Hotels
Did the job needed to sleep.
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Opslået 1. jan. 2024
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Opslået 20. dec. 2023 på Hotels
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Opslået 24. nov. 2023
