The hotel itself is really nice, the staff is really not.
Kommentar fra Hotelledelsen
26. jul. 2023 af Janina, Hotelledelsen
Dear Mikkel, Thank you for taking time and sharing your feedback with us. I'm pleased to see you liked the hotel, however, your overall experience, in regards of the staff was not quite up to your expectations, please accept my apologies for that. I can assure you this is not typical high standard of service we provide and this will be adressed with the team. I would like to take this opportunity to thank you for choosing the Bentley Hotel and I hope you will give us another chance to welcome you back in the future. Kind Regards,