Værelset var mikro og under jorden. Vi havde betalt fuld pris. undskyldningen var, at vi havde bestilt sent. Følte mig snydt. Der ikke var plads til en stol. Al bagage stod på gulvet.
Det var rent og roligt.
Morgenmad ok.
Lå godt ift Bayswater station
Kommentar fra Hotelledelsen
23. nov. 2022 af Ryckie Wong, Guest Relations Manager , Hotelledelsen
Dear Rikke, Thank you very much for having chosen to stay with us, and for the time to share with us. To begin with, we are glad you enjoyed our convenient location during the stay and our delicious breakfast buffet .We are glad our offers of cleanliness and the quietness made your stay with peace. On the other hand, we are sorry that the room did not meet your expectation. Our Victorian-style hotel offers different styles and shapes of the room for guests to choose from. For your next visit, please feel free to reach out and we are more than happy to assist you of choosing the right one. Thank you again for staying with us, we look forward to welcoming you in the future. Best Wishes, LHH Team