Bedømmelser baseret på 978 verificerede anmeldelser
4,2 Rengøring på værelset
4,1 Service og personale
4,1 Værelsets komfort
4,0 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 22. maj 2023
Kommentar fra Hotelledelsen
23. maj 2023 af DoubleTree by Hilton London Heathrow Airport Team, Hotelledelsen
Dear Anchalee, thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We always encourage guests to share their experience with us, and your feedback is very much appreciated. We will utilise your response by continuing to focus on making each and every guest experience the best it can be. I hope we can be of service to you in the future.Again, thank you for your feedback.
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Opslået 31. maj 2022 på Hotels
Kommentar fra Hotelledelsen
6. jun. 2022 af DoubleTree by Hilton London Heathrow Airport Team, Hotelledelsen
Dear Rikke, thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback, and I hope we can be of service to you in the future.
Again, thank you for completing our survey.
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Opslået 22. apr. 2024
I absolutely love how the staff welcomes guests with freshly baked cookies. “Two thumbs up”.
Kommentar fra Hotelledelsen
22. apr. 2024 af DoubleTree by Hilton London Heathrow Airport Team, Hotelledelsen
Dear Rafiah, Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback about our Team Members and Signature chocolate chip cookies. I hope we can be of service to you in the future.Again, thank you for your feedback.
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Opslået 15. apr. 2024
The staff from Housekeeping to the concierge we professional and welcoming! Very quite, safe, clean and all of the above !! We will stay there again on our next visit !!!
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Opslået 14. apr. 2024
This is a home far away from home 🏠. I wouldn’t hesitate recommending it to anyone travelling to London 💯
Kommentar fra Hotelledelsen
15. apr. 2024 af DoubleTree by Hilton London Heathrow Airport Team, Hotelledelsen
Dear Joanita, Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback about our Hotel feeling like home far away from home. I hope we can be of service to you in the future.Again, thank you for your feedback.
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Opslået 11. apr. 2024
Kommentar fra Hotelledelsen
15. apr. 2024 af DoubleTree by Hilton London Heathrow Airport Team, Hotelledelsen
Dear Amelia, Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We always encourage guests to share their experience with us, and your feedback is very much appreciated. We will utilise your response by continuing to focus on making each and every guest experience the best it can be. I hope we can be of service to you in the future.Again, thank you for your feedback.
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Opslået 11. apr. 2024
We were on a long layover and wanted a place to stay for the day. The hotel allowed us to check in early at 9:30am to accommodate us. We even took advantage of the continental breakfast. The staff was wonderful.
Kommentar fra Hotelledelsen
11. apr. 2024 af Doubletree by Hilton Heathrow Team , Hotelledelsen
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback, and I hope we can be of service to you in the future.
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Opslået 10. apr. 2024
Lovely staff. Convenient. Good breakfast options. Well soundproofed for planes. Shuttle bus to terminal. Easy for a layover.
Kommentar fra Hotelledelsen
11. apr. 2024 af Doubletree by Hilton Heathrow Team , Hotelledelsen
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback, and I hope we can be of service to you in the future.
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Opslået 9. apr. 2024
All was good
Kommentar fra Hotelledelsen
10. apr. 2024 af Doubletree by Hilton Heathrow Team , Hotelledelsen
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We always encourage guests to share their experience with us, and your feedback is very much appreciated. We will utilise your response by continuing to focus on making each and every guest experience the best it can be. I hope we can be of service to you in the future.
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Opslået 7. apr. 2024
It was not whAt i expected from a double tree or how hilton rewards menbers get treated. I was placed in a handicap room which was ok but im 6 foot 8 so it was not ideal given proximity of items. The staff were not very friendly
Bar and restaurants being open was plus and proxmity was good.
Will never stay there again
Kommentar fra Hotelledelsen
8. apr. 2024 af Rukhsana, Hotelledelsen
Dear IsaacI'm sorry to hear about your experience. Your comfort and satisfaction are important to us, and it's disappointing to learn that we fell short of your expectations. I'll make sure to pass along your feedback to our team so we can address the issues you encountered and work towards improvements. We appreciate your loyalty as a Hilton Honors member, and we hope to have the opportunity to welcome you back in the future for a much-improved stay. If there's anything else you'd like to share, please feel free to reach out.Kind regardsRukhsana Hassam
