Opslået 18. apr. 2024
Refusal to come in and service room twice when requested. Incredibly claustrophobic bathroom (have to tetris myself into a space to shut the door to access the shower). Exorbitant "resort" fee even though this is absolutely not a resort. (No working pool, no provided meals, etc.). Noisy and unsightly construction around the entire property, with terrible access and poor road condition, with bad walking access as well, since you have to go entirely around the sites. This place was a joke for a hotel for the price, only thing that would've made it a 1 star review is if it shared the same critters as a motel 6, which it fortunately did not.
Kommentar fra Hotelledelsen
19. apr. 2024 af Polo Towers Team,, Hotelledelsen
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.