Overnatningsstedets område
Tjek tilgængelighed

Anmeldelser af Icehotel

3.5 out of 5
Icehotel
Marknadsvagen 63, Jukkasjarvi

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 317 af i alt 539 anmeldelser" "
Bedømmelse på 8 − Udmærket. 153 af i alt 539 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 539 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 539 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 539 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Zakkerey Anders Alexandar

Overnattede 1 nat i november 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very impressing and very extraordinary hotel. A bit “turisty” though.
Overnattede 1 nat i marts 2019
Svar fra Ida den 10. apr. 2019
Hi, Thank you for your feedback. We are glad you enjoyed the artwork made of ice. Sometimes, at some hour during the day, there are more visitors, it's maybe why you got this feeling. Warm welcome back anytime !

8/10 Udmærket

Christina, karlslunde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stor oplevelse
Det var en fantastisk oplevelse at overnatte på icehotel. Vi havde forventet at vi ville fryse om natten men se soveposer man får at sove i er så varme og behagelige at sove i så det var en dejlig søvn man fik, ville gerne gøre det igen.

6/10 Okay

Ulla, København

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Lidt for beregnende.
Opholdet var dejligt, men det skyldtes navnlig omgivelserne. Det er en helt vanvittig pris for de kolde rum, som man kun opholder sig på nøjagtig i den tid, man sover. Dertil kommer, at man i de varme rum har en vandkoger og tilhørende kaffe/the, men når man overnatter i de kolde rum til en pris på ca. kr. 4.500 pr. nat, skal man købe kaffe/varmt vand i en maskine til SEK 10! Hotellet har ikke en shuttlebusordning, men har en bus, der kører de turister, der reelt alle skal med samme fly, til lufthavnen. Man kunne synes, at hotellet kunne tilbyde dette som service, men det koster SEK 165 pr. person at køre de ca. 10 minutter til lufthavnen i bus. Jeg forsøgte at skaffe en taxa, men det firma, som hotellet "samarbejder" med, tager SEK 450 for denne tur, der er på ca. 10 km, og da jeg prøvede at ringe til et andet taxafirma, fik jeg oplyst, at hvis jeg skulle fra Ishotellet, SKULLE jeg kontakte dette firma. Der er kun to restauranter i Jukkasjärvi, og begge er dyre og tilhører Ishotellet. Da der ikke går bus om aftenen, skal man enten lægge SEK 900 til en middag i Kiruna til en taxa, eller også skal man spise - dyrt - på Ishotellets restauranter.

8/10 Udmærket

Lise, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jeg kommer igen..til vinter!
Der var herligt, fint, stille..måske dog lidt for stille..men det var også sommer..og stedet er vist mest gearet til vinterrejser, ærgerligt, for der er også store muligheder i området for sommersæsonen..lidt besværligt med offentlig transport, venligt og yderst hjælpsomt personale!

10/10 Fremragende

Ulrika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Magisk upplevelse 🌟⭐️
Overnattede 1 nat i marts 2024

10/10 Fremragende

Shoko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Ana Maria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Being able to see the Northern Lights.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Genta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
周囲も静かでオーロラをみるために良い環境です。
Overnattede 1 nat i marts 2024

8/10 Udmærket

Yamini

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an excellent time at the ice hotel ! I stayed in a warm room! The ice rooms were exceptional to visit The hotel also allows you to rent all the required clothing, boots and gear required to do any of the outdoor activities, even if not booked through the hotel. The included breakfast was decent. My only negative feedback is that I had booked pickup from the airport and had not been on the list. I was offered a half apology and advised I must have "fallen off the list". I was lucky enough the bus driver was kind enough to let me join the bus as he was headed there anyway.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Bipul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful beyond expectations. Well organized. Limited dining and transportation options given its location but not a issue if mostly staying in and around. Website and booking activities thru' website is very slow and didnt work most of the time. Minor hiccup in airport transfer. There was a pickup person at the airport but he didn't have me on his list despite having pre-booked and paid. But he was kind enough to take me.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent experience
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Soo Fun

Overnattede 3 nætter i februar 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really worth it
Everything in the hotel was really nice. The staff took really care of us. Maybe one thing that could step up is the breakfast the day after. Should be more local groceries.
Overnattede 1 nat i januar 2024

4/10 Dårligt

Carolyn, Burbank

Rejste i en gruppe
Disneyland in the Arctic. Beauty everywhere you look. Staff lovely, but churn ‘em and burn em! Did not expect my entire flight to be going to same hotel. Very busy and people coming and going - which explains the massive hair ball in the entry of my warm room, dirty towels shoved in the closet, hair pins on floor in middle of room, shower nozzle stuck so NO SHOWER until maintenance came to fix. Staff is absolutely lovely, polished, polite, and willing to help — except for the A hole bartender in the Lounge, named Nandi or Nawaz, or something of the sort. Please note ALL OTHER SERVERS were lovely, accommodating and pleasant. The one bartender clearly didn’t want to be there, didn’t want to serve, threw soggy food on plate and threw your drinks at you. He was a complete ass and I can only imagine Ice Hotel has him back for the season because the Arctic and the elements are quite rough in winter. Basically, you are a head, and they are doing their best to get you in safely, warmly and with a smile - so can’t fault them for that. It expensive b/c they have to pay a lot of staff to take care of you. Don’t even ask about cold rooms- ridiculously priced to be cold overnight. Book a warm room and visit the art cold rooms during day - they are truly beautiful, but can’t imagine comfortable at night - unless you need to check that off your bucket list - btw, there is a warm bathroom attached to the room. But you cannot accessuntil 6pm, so don’t plan on lounging in room
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Katherine

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff here started out really rude and unhelpful, not explaining anything about the hotel or what to do, and ended up so horrible we missed our train. We came in early to have them call a taxi, said they did, and then ended up not calling until 10 minutes we needed to leave, so we missed the train. They were not helpful at all, management was extremely rude as if it was our fault. And help blaming the taxi company. We missed an entire day at our next destination. Beyond that, for the price this place was just not worth it. Really encourage you to skip this place, save the money and the headache, or just buy a pass to see the rooms quick.
Overnattede 1 nat i december 2023

10/10 Fremragende

Elizabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Icehotel was incredible. The lounge was beautiful and the games in the lounges were a great touch.
Overnattede 1 nat i december 2023

10/10 Fremragende

Harry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful especially the bartender at the ice bar.
Overnattede 1 nat i december 2023

10/10 Fremragende

Cathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Anna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Kristy

Overnattede 1 nat i november 2023

10/10 Fremragende

Kristy

Synes godt om: Rengøring
Overnattede 1 nat i november 2023

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Trevligt men svårt att hitta korrekt information
Fräscht och fint rum/stuga. Bra restaurang. Överlag positiv vistelse! Svårt att hitta den info vi sökte på hemsidan gällande aktiviteter och restaurang och även svårt att få info från personal när vi ringde. Personal var trevlig men hade inte lokalkännedom. Synd att allt inte var igång än när vi kom i slutet av november.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Adam

Overnattede 1 nat i november 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

fabio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

10/10 Fremragende

Johannes

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Cecilia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det var bra och ett fint rum. Lite dyrt på restaurangen dock. Synd att vädret var lite dåligt. Bra att entré till ishotellet ingår.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Caley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Epic stay!!! Can’t wait to go back. I was a little nervous about how rustic things would be but was blown away at how fabulous the entire property is. Reception area is cozy with friendly staff and a cute little store. Restaurant was yummy (delicious reindeer!) AND THE ICE HOTEL! Truly a sight to behold. Not sure id want to stay in a cold room but they were incredible to walk through during the day. The bar is gorgeous (get a Northern Light shot) and such a treat. My stay in a Kaamos Superior was clean, cozy and delightful. Perfect to come back to after a cold night out looking for Northern Lights. Will def go back!!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the employees were knowledgeable and courteous, the food was excellent, and the Ice Hotel was magnificent!
Overnattede 3 nætter i september 2023

8/10 Udmærket

Mart

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Christine

Overnattede 1 nat i oktober 2023

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Marjut

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Pimeää ja märkää
Saapuminen oli tyrmäävä, osittain säästä johtuen. Satoi ja oli sysipimeää. Paikalla oli olemattomat ulkovalot, varmaan revontuli- ym syistä, mutta respaa sai hakea kännykän valon kanssa ja pihateillä oli isoja rapakkoja joten kenkien kastumiselta ei voinut välttyä. Oikeaa majapaikkarakennusta oli myös vaikea löytää pimeässä. Tavaroiden kantaminen autosta siinä säässä ei tullut kyseeseen ja autolla ajaminen rakennuksen eteen oli kuin huppu päässä ajaisi. ULKOVALOJA kaikkialle viihtyisyyden ja turvallisuuden lisäämiseksi. Ulkoalueet olivat epäsiistit meneillään olevan remontin takia, mutta hyvä, että paikkaa kohennetaan.
Overnattede 1 nat i september 2023

8/10 Udmærket

Shahab

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

4/10 Dårligt

Veronika

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I didn't get room i booked(pictures were showing different room)..On top of it our bathroom had cracked bathtab.I asked for room switch (btw the icehotel was totaly empty that day, we were the only guest in vold rooms) ,but the girl at reception said i have to pay extra 200!I already diid pay 1300 for room in your empty hotel .She suggested me a room that 200 dollars cheaper,yet said she would not refund the difference. Well it would be unique experience if you just wouldn't have your unfriendly stuff.
Overnattede 1 nat i september 2023

10/10 Fremragende

Gunnar

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

8/10 Udmærket

Silvio

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Se hai animale ti fanno prenotare lodge da 4 anche se sei in 2.resto perfetto
Overnattede 1 nat i august 2023

10/10 Fremragende

stefan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Malin

Overnattede 1 nat i august 2023

8/10 Udmærket

Jonas

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i august 2023

8/10 Udmærket

Royne

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Underbar utsikt över storforsen
Overnattede 1 nat i august 2023

8/10 Udmærket

Tobias

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Magiskt bemötande av både personal och VD. Vi bodde på varma sidan och stugan var fräsch.
Overnattede 3 nætter i august 2023

2/10 Forfærdeligt

Björn

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Front Desk Icehotel den 9. aug. 2023
Good evening Björn. Thank you for your review, don't hesitate to contact us again to let us know where we can improve. We are still grateful that you visit us this summer and hope to greeting you again on a later occasion, maybe with a service and standard that meets your expectations. Have a lovely day!

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gulag Archipelago
The positives: food is good Service is Soviet Era. No smiles or helpful demeanor. A lot of interns. The hotel itself is not designed well. The actual ice rooms have one electrical outlet, right by the door, far away from the bed. Should you charge your device, there is a high risk the maid will open the door without knocking (this happened) and break something. The rooms have no tables or surfaces but the bed, and ice. There are zero amenities - no lamps, minibar, slippers, hangers - zero! The sauna is woefully low in temperature, hardly enough to break into a sweat. Seeing as how everything is separated geographically, this would the perfect place to have bathrobes. Or slippers. One "MUST" leave all luggage in separate chambers away from the ice hotel. These are not very secure, and accessible from the sides and above. If you are cold in the middle of the night, you could get out of the sleeping bag, walk outside to the reception building, and possibly retrieve another layer of clothing to sleep in. All you get is the one bag. The dining hall is over a kilometer away. There was no service in the bar. There was not even a way to get a glass of water - there are no cups except for in reception, so if one is thirsty at night you have to go to the toilets and drink from the tap. To have a pee at night you have to open 4 doors and walk in the freezing cold hallway to the communal restrooms - and I had the upscale "Art Suite". I've never been so happy to leave a hotel in my life.
Overnattede 1 nat i juli 2023

8/10 Udmærket

Barbara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A unique experience!
Overnattede 1 nat i juli 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

Marja-Leena

Overnattede 1 nat i juli 2023

10/10 Fremragende

Charlotta

Overnattede 1 nat i juni 2023

10/10 Fremragende

Janika

Overnattede 1 nat i juli 2023