The breakfast was brutal. The hallways were disgusting. The room heater was louder then a tractor engine. The jetted tub was louder then a jet engine. The fire place doesn't turn on.
There was a vent in the bathroom hanging from the ceiling. We cancelled after one night even though we likely will pay for two.
Kommentar fra Hotelledelsen
23. mar. 2024 af Front Desk Manager, Hotelledelsen
Dear Mr. John, Firstly, you should read & understand how the third party application and policy works and increase the knowledge about the same. No one would stay in a room with almost everything non-functional as you mentioned above. Still you had stayed for a night without making any cancellation or raising a complaint to front desk & Expedia partner. Hence, it proves that you bad review is just to defame the hotel, as something does not work according to your wish. We do not encourage such kind of guest. Thanks,Super 8 Gananoque