Everything started off bad and slowly became worse, unfortunately. I checked in to the hotel and the lady did not smile or make much eye contact with me. She just really had an attitude. When we went to our room after checking in, I noticed a pillow on the bed had weird reddish brown stains on it. I had my partner take the pillow up front to get it exchanged, and when he did, the front staff gave him an attitude. Again. Since they were not hospitable, we did not bother to ask for more towels or complain about how gritty the carpet in our room felt, because they already acted like us replacing a pillow was too much for them. We found what looked like dog food on the floor of our room, which we threw in a trashbag.
The outside parking lot had overflowing trash cans, especially by the front door, the pool area was dirty with old food behind one of the tables and bugs in the pool water, and the floor in our bathroom was very slippery, like someone maybe attempted to clean it but did not rinse all the cleaner off the floor.
I don't know if maybe the staff had a rush before we arrived or if the place is normally maintained this poorly, but it really makes me wonder if there was any staff working at all, because with the exception of the woman working the front desk & the gentleman who checked us out the next day, I saw no other staff at this hotel.
I do not recommend this hotel to anyone until they better staff it and maybe make some much-needed upgrades.
