Hotel is conveniently located, 15min away from the main train station and just off a Main Street. Staff was lovely to interact with and very helpful.
Breakfast buffet was nice. Nothing amazing, but appropriate.
The room was also fine. A bit old and sad for a 4 star hotel, but there wasn’t anything really wrong outside of age and little things like the shower curtain not being long enough or the AC being on heat only and having to open the window to get some cool air in.
Overall good, but don’t except a fancy stay here.
Kommentar fra Hotelledelsen
8. apr. 2024 af Kanazawa Tokyu Hotel, Hotelledelsen
Dear Lucas,Thank you for sharing your feedback regarding your recent stay at Kanazawa Tokyu Hotel. We are delighted to hear that you found our location convenient, with easy access to the main train station and situated just off a bustling Main Street. It is heartening to know that you had positive interactions with our lovely and helpful staff.We appreciate your comments on our breakfast buffet and are glad to hear that you found it nice and appropriate. Regarding your room, we take note of your feedback about its condition. As a 4-star hotel, we strive to provide a comfortable and pleasant stay for all our guests. We apologize for any inconvenience caused by the aging aspects of the room and the minor issues you encountered like the shower curtain length and the AC settings. Your feedback is valuable to us, and we will use it to improve our services.At Kanazawa Tokyu Hotel, we aim to offer a warm and welcoming atmosphere for our guests, and we regret if we fell short of your expectations in terms of a more luxurious experience. Your comments will be shared with our team to ensure we continue to enhance the quality of our accommodations. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,