Udendørs pool

Anmeldelser af Kn Hotel Arenas del Mar - Adults Only

4 out of 5
Kn Hotel Arenas del Mar - Adults Only
Avda. Europa, N 2, El Médano, Granadilla de Abona, Tenerife

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 89 af i alt 262 anmeldelser" "
Bedømmelse på 8 − Udmærket. 126 af i alt 262 anmeldelser" "
Bedømmelse på 6 − Okay. 31 af i alt 262 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 262 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 262 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
super ferie
Ferie med nytårsaften hotellets beligenhed med udsigt over stranden og havet bliver ikke smukkere. . restaurant serveret lækkert varieret mad og nytårsaften menyen var super lækker,venligt personale over det hele.Lille Minus. En del støj i restaurant ved tømning af borde, højtalere over alt er der musik i hele dagen.
Overnattede 7 nætter i december 2021
Svar fra Kn Hoteles den 4. jan. 2022
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rigtig dejligt værelse med fantastisk udsigt. Rengøring på værelset kunne være bedre.
Overnattede 8 nætter i marts 2019

8/10 Udmærket

Kira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udsigt, personale og service i top!
Havde et skønt ophold her, servicen var i top og alle ansatte gjorder deres for at give en et dejligt ophold. Hotellet ligger dejligt ud til vandet, har en opvarmet pool og med skøn sandstrand lige ved. Det kan anbefales at booke et værelse med havudsigt, da udsigten herfra er fantastisk og alle havudsigtsværelserne vender mod syd. Hotellet ligger dejligt ugeneret, hvis det er ro og fred man søger, med 15 min. Gang til nærmeste by, som bestemt er et besøg værd (El Medano). Vi havde bestilt all-inclusive hvilket i længden blev ret trættende, da maden var ret meget det samme og ikke smagte af det store eller udfordrede ens smagsløg - det var alt for tilpasset til at alle skulle kunne spise det. Med det sagt var morgenmaden rigtig fin, meget international, men med stort udvalg. Vi kan derfor stærkt anbefale et ophold på hotellet, og kunne godt selv finde på at vende tilbage, men forvent ikke den store kulinariske oplevelse.
Overnattede 7 nætter i januar 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
det er et fint hotel og er rigtigt 4 stjernet
vi kom sent på aftenen og der stod en kold anretning på vores værelse god omtanke . næste dag fik vi et handicapværelse som var ledigt, meget fin service fra personales side navnet var vicki hotellets handicapværelser er ok men afløbet i brusekabinien er ikke god man skal passe på, at vandet ikke løber ud ellers er det et fin fin rum

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Rummelige værelser
Lidt kedelig beliggenhed. Eller ok standard

6/10 Okay

Anja

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i marts 2024

6/10 Okay

Christie

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Stela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tutto
Overnattede 7 nætter i marts 2024
Svar fra KN Hoteles den 25. mar. 2024
Dear Traveler. Thank you for giving us a perfect rating. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards,KN Hoteles.

6/10 Okay

Moritz

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 6 nætter i februar 2024

8/10 Udmærket

natalia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beds are not comfortable
Overnattede 6 nætter i februar 2024

8/10 Udmærket

Marianne

Rejste i en gruppe
Synes godt om: Service og personale
Im Zimmer waren überall kleine krabbelficher …… was es genau für welche waren weiß ich leider nicht !
Overnattede 7 nætter i februar 2024

8/10 Udmærket

Gunilla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Trevligt läge
Fantastiskt läge vid strandpromenaden och havet. All-inklusive med stort utbud! Vita vinet var katastrof första dagen, det röda något bättre, cavan helt ok, likaså ölen. Väldigt fint poolområde, gott om solstolar för alla. Uppvärmd saltvattenpool.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Dilfuza

Overnattede 5 nætter i januar 2024
Svar fra Kn Hoteles den 1. feb. 2024
Dear Guest,Thank you for your review, we are glad that you enjoyed your stay with us, we hope to welcome you again soon.Kind regards,KN Hoteles.

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Predominantly fab - few small improvements needed
Loads of really great things about this hotel - 24 hour desk, lovely pool, immediate access to beach through front and rear of hotel, proximity to airport, free parking, fridge in room, quick to fix any issues. Friendly staff. Very good breakfast and rooms lovely and spacious, pretty modern with gorgeous balcony. The only things that let it down were small things like lack of toiletries provided (not even soap). Small time window for changing towels which can sometimes be a bit inconvenient, we were on the 5th floor so amazing view but noise from the treadmills at the gym on the 6th floor. It’s one of those hotels with entertainment provided in the evening which wasn’t our cup of tea and they invited musicians to play in the lobby which does go all around the hotel so you can’t really escape the noise which went on until around 10.30pm sometimes. Also they charge for pool table (1 euro per game) and use of the room safe (3 euros per day) I feel it’s unacceptable to have to pay to keep your valuables safe ok holiday given what we paid for the room.
Overnattede 7 nætter i december 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear Guest. Thank you for your comments. We are glad to hear that you’ve enjoyed your stay with us. We have taken note of your suggestions for future improvements. We look forward to welcoming you again.Kind regards,KN Hoteles.

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i december 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards,KN Hoteles.

2/10 Forfærdeligt

Shaila

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear Guest, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. Kind regards,KN Hoteles.

6/10 Okay

Markus, Helsinki

Synes ikke om: Rengøring
The hotel is located near the airport, and the taxi fare from the airport is around 16€. Nice hiking possibilities and the town is charming. The room was nice size. Unfortunately, the Expedia VIP upgrade was denied due to the hotel being fully booked, which was understandable due to the holiday season. Now, onto the awful stuff. The room was not cleaned properly. The bathroom was littered with hairs from previous guests. The toothbrush glasses were really filthy. I don’t understand why the cleaner visited daily if no cleaning was happening. Countertops or floors were not wiped. All the stains and dirt remained even after the cleaner's visit. The room was very noisy (pack earplugs if you are a light sleeper). The spa was a joke. I had a booking, but there was no one at the reception at the time. Luckily, a friendly lifeguard from the pool provided me with a towel and locker key. I was really looking forward to the sauna shown in the pictures, but it turned out to be a stock photo and not the actual sauna. The real sauna had crumbling wooden seats and lacked a water bucket to throw water on the stones. The floor looked like it hadn't been cleaned in ages, and ants or termites were running all over. The fine dining restaurant had friendly staff.
Overnattede 7 nætter i december 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear Guest,First of all we would like to apologize for the cleanliness. The rooms are cleaned and supervised before clients arrive and during their stay. Of course, we are taking good note of your comment in this regard and we apologize for any misunderstanding that might have ocurred.Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Kind regards,KN Hoteles.

8/10 Udmærket

Andreas, Wien

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards,KN Hoteles.

4/10 Dårligt

Jen

Rejste med familie
Synes godt om: Service og personale, faciliteter
I really liked this hotel. The hotel is in a lovely location and is very posh. The food however was terrible. The food was not restaurant quality at all…catered to more mediterranean tastes but in a low quality manner. Food was too salty and just kind of weird for example one night they served hot dogs which i thought “finally something nice and simple not bad to mess up”…hot dogs tasted so disgusting and “mystery meat” like that it ruined our appetite for the whole day.
Overnattede 6 nætter i november 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear Guest,We sincerely regret your disappointment with our restaurant team, because our staff work hard to provide our guests with a pleasant stay. At our restaurant, the comfort of our guests is important to us to ensure satisfying dining experiences, and we apologise if this was not the impression you received. However, we are glad that you liked our Hotel.Kind regards,KN Hoteles.

10/10 Fremragende

Shionagh

Overnattede 4 nætter i oktober 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear Guest. Thank you for leaving 5 stars. We look forward to welcoming you again. Kind regards, Kn Hoteles.

6/10 Okay

Leslie James

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely and quiet , lovely pool , friendly staff , but the food was cold and cooking standards were poor in our opinion
Overnattede 4 nætter i november 2023
Svar fra KN Hoteles den 14. nov. 2023
Dear Leslie,Thanks for your comments and for having selected our hotel.It is disappointing to read that you were not satisfied with the variety of food that we offer in our buffet restaurant. However, we take your comments really serious and we sent already the information to our kitchen department and our head chef to improve your mentioned comments.We hope you plan on staying with us again soon as we'd love to improve your opinion of us.Kind RegardsKN Hoteles

8/10 Udmærket

DEFARREO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The TV was very small and I thought the bed was a king size but it was two twin beds and made cuddling difficult.
Overnattede 4 nætter i oktober 2023
Svar fra Kn Hoteles den 8. nov. 2023
Dear travelerThank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best balcony view ever 😍
I love this hotel for two things, taxi is €16 from airport and the balcony view is amazing. I hardly use the facilities as I use it as a base to explore the island and to relax. Stopped more than once and will definitely stay again ❤️
Balcony view
Breakfast view
Balcony view evening
Room
Overnattede 7 nætter i oktober 2023
Svar fra Kn Hoteles den 25. okt. 2023
Dear Simon, thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We would like to thank you for trusting us during this time. We hope to see you again in the near future. Kind regards

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great oroperty
Overnattede 5 nætter i september 2023
Svar fra Kn Hoteles den 5. okt. 2023
Dear Karen,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon.Best Regards

10/10 Fremragende

Nathanael Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2023
Svar fra Kn Hoteles den 5. okt. 2023
Dear Guest.Thank you for leaving 5 stars. We look forward to welcoming you again. Kind regards

10/10 Fremragende

Sabine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein absolutes Top Hotel 👍👍 Personal ist super nett gewesen, Essen war hervorragend 😊 und man kann die Ruhe genießen…. Einfach nur Top 🔝
Overnattede 11 nætter i august 2023
Svar fra Lieber Gast, Vielen Dank, dass Sie einen Kommentar den 11. sep. 2023
Lieber Sabine,Vielen Dank, dass Sie einen Kommentar zu Ihrem Urlaub hinterlassen und sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder als Gast in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenKN Hoteles

10/10 Fremragende

Lincoln

Overnattede 3 nætter i august 2023
Svar fra Kn Hoteles den 5. okt. 2023
Dear Guest.Thank you for leaving 5 stars. We look forward to welcoming you again. Kind regards,

8/10 Udmærket

Olivier

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet place in el medano with friendly staff
Overnattede 7 nætter i juli 2023
Svar fra Kn Hoteles den 9. aug. 2023
Dear travelerThank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards

8/10 Udmærket

Courant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
super sejour si vous voulez profitez du vent
hotel bon rapport qualite prix nourriture variee le spa est un peu viellissant mais massage tres sympa par contre beaucoup de bruit à la piscine car bcp d avions qui decollent, ca nous a pas derangé car jamis trop à la piscine beaucoup de randos et velo et kite
Overnattede 6 nætter i juli 2023
Svar fra Kn Hoteles den 9. aug. 2023
Cher Client,Merci d'avoir laissé un commentaire sur vos vacances et d'avoir choisi notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir bientôt en tant qu'invité de notre hôtel.Cordialement

8/10 Udmærket

IMMA DI, TORINO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Posizione incantevole. Personale gentile e disponibile.
Overnattede 14 nætter i juli 2023
Svar fra Kn Hoteles den 1. aug. 2023
Gentile ospite.Grazie mille per aver scelto KN Hotels per trascorrere le tue vacanze e per aver dedicato del tempo per farci conoscere la tua opinione. Lavoriamo sodo per superare le aspettative dei nostri ospiti e sapere che hai trascorso un piacevole soggiorno nel nostro hotel significa motivazione per noi. Speriamo di avere il piacere e l'onore di ripetere presto questa esperienza per voi.Cordiali Saluti

8/10 Udmærket

Claudia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kurzaufenthalt
Personal sehr freundlich und hilfsbereit. Die Mahlzeiten in Büfettform waren schön angerichtet. Gut fand ich die kanarische und spanische Küche. Mexikanisch war nicht mein Geschmack. Das ist aber eine reine Geschmackssache. Zimmer mit unverbautem Meerblick und die Wellenbrecher hautnah. Zimmer haben eine gute Schallisolierung. Enttäuscht war ich von der angebotenen Wellnessleistung, da ich der Ansicht war, es gäbe eine Massage. Stattdessen konnte man "nur" den SPA Bereich einmalig reservieren.
Overnattede 4 nætter i juli 2023
Svar fra Kn Hoteles den 18. jul. 2023
Lieber Gast,Vielen Dank, dass Sie einen Kommentar zu Ihrem Urlaub hinterlassen und sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder als Gast in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen

10/10 Fremragende

Pedro José

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Espectacular, como para repetir
Overnattede 2 nætter i juni 2023
Svar fra Kn Hoteles den 18. jul. 2023
Lieber Gast,Es ist eine Freude zu wissen, dass Sie einen fantastischen Aufenthalt bei uns hatten, denn die Zufriedenheit unserer Kunden ist unser Hauptziel. Es ist auch eine Freude, so positive Kommentare über unsere Mitarbeiter zu erhalten.Mit freundlichen Grüßen

10/10 Fremragende

Gavin

Synes godt om: Service og personale
Lovely hotel & staff more than helpful. Got exactly what I needed out of this holiday mainly down to the hotel and facilities.
Overnattede 5 nætter i juni 2023
Svar fra kn hoteles den 28. jun. 2023
Dear Gavin Thank you for leaving 5 stars. We look forward to welcoming you again. Kind regards, Kn Hoteles.

10/10 Fremragende

Bal

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As always the staff are amazing.
Overnattede 4 nætter i juni 2023
Svar fra Kn Hoteles den 13. jun. 2023
Dear Traveler.Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon.Kind regards

8/10 Udmærket

Russell

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the fact that it was for adults only. It is a nice hotel and very good rates. Breakfast was good.. If you are looking to pretty much stay around the property and use the amenities there, than this is a good place for you. If you want to be closer to the main towns of Los Christiano's or that area where there is more action than it would be wiser to get a hotel closer. Taxi one way is about 35 Euros.
Overnattede 4 nætter i maj 2023
Svar fra Kn Hoteles den 2. jun. 2023
Dear RusselThank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards

8/10 Udmærket

sholeh

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was nice itself but the area wasnt the best, like middle of nowhere and so far and so so so windy!!!
Overnattede 3 nætter i maj 2023
Svar fra Kn Hoteles den 22. maj 2023
Dear traveler.Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotelKind regards

10/10 Fremragende

Jason

Overnattede 4 nætter i maj 2023
Svar fra Kn Hoteles den 22. maj 2023
Dear Traveler.Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon.Kind regards

6/10 Okay

Mark David, Croydon

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Not happy that the Bar and outside seating area closed at 11pm every night
Overnattede 7 nætter i april 2023
Svar fra Kn Hoteles den 8. maj 2023
Dear Guest,We will take note of your helpful suggestions and share them with the appropriate departments as we strive to meet the needs and desires of all our guests. Kind regards

4/10 Dårligt

Daniel Matthew

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is a hotel outside of El Medano. Late night music that permeates hotel, rude staff. Buffet is awful breakfast or dinner. Not sure why Expedia says 4-star but it is a2trying to be 3 and failing.
Svar fra Kn Hoteles den 27. apr. 2023
Dear DanielWe will take note of your helpful suggestions and share them with the appropriate departments as we strive to meet the needs and desires of all our guests. Kind regards

10/10 Fremragende

Sanne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooie locatie pal aan het strand, vriendelijk personeel en erg mooie en ruime kamers.
Overnattede 2 nætter i april 2023
Svar fra Kn Hoteles den 18. apr. 2023
Dear TravelerThank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon.Kind regards

8/10 Udmærket

Andreas

Rejste med partner
Synes godt om: Rengøring, faciliteter
Schöne Lage, schöne große Zimmer, gutes Frühstück Leider ist der Zustand der Anlage nicht up to date. Dazu kommt, dass das Haus sehr lieblos und unachtsam geführt wird. Der Anspruch an ein Gran Hotel, der im Namen geführt wird, ist leider bei Weitem nicht erfüllt
Overnattede 5 nætter i april 2023
Svar fra Kn Hoteles den 18. apr. 2023
Lieber Gast,Vielen Dank, dass Sie einen Kommentar zu Ihrem Urlaub hinterlassen und sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder als Gast in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen

4/10 Dårligt

Tim

Synes godt om: Service og personale
Synes ikke om: Faciliteter

10/10 Fremragende

Cristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i marts 2023
Svar fra Kn Hoteles den 22. mar. 2023
Estimado CristinaGracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguros de que todo nuestro personal del hotel disfrutó atendiendo a sus necesidades tanto como usted ha disfrutado de su estancia.Saludos Cordiales

8/10 Udmærket

Fulvio

Overnattede 5 nætter i marts 2023
Svar fra Kn Hoteles den 10. apr. 2023
Estimado viajero. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is styled like a ship and only a couple of years old. Room was sea facing and fantastic view. It’s a surfer hot spot so is very windy which I didn’t know but didn’t spoil the experience. All inclusive upgrade is good value.
Overnattede 5 nætter i marts 2023
Svar fra Kn Hoteles den 22. mar. 2023
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotelKind regards

6/10 Okay

Olivier

Synes godt om: Rengøring
Hôtel à Tenerife sud
L’hôtel est situé sur le couloir aérien du décollage des avions de l’aéroport sud de Ténérife et le bruit n’était pas supportable sur la terrasse de notre chambre. La nourriture n’était pas digne d’un hôtel 4**** Pas de petit déjeuner avant 07H30 et l’horaire de notre vol retour ne nous a pas permis de bénéficier de cette prestation. L’hôtel affiche sur son site qu’il y a un espace spa mais à notre grande surprise l’accès est payent.
Overnattede 7 nætter i februar 2023
Svar fra Kn Hoteles den 7. mar. 2023
Cher client,Nous sommes désolés d'apprendre que votre expérience dans notre hôtel n'a pas pleinement répondu à vos attentes à cette occasion. Notre priorité est d'offrir un séjour agréable dès le début à tous nos clients et de rendre leurs vacances aussi confortables que possible. nous espérons que cela nous donnera une autre chance de prouver que nous nous sommes améliorés de toute façon. Cordialement

8/10 Udmærket

Christine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean with good variety of food. A little cold in bedroom at nighttime. Very friendly staff.
Overnattede 7 nætter i februar 2023
Svar fra Kn Hoteles den 6. mar. 2023
Dear Guest. We appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call us.Kind regards

8/10 Udmærket

Ben

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Short cycling holiday with father
Last minute, great value short stay for a few days cycling with my father. Staff fantastic and hotel immaculately clean, if a few years old. All inclusive basis was great value, food, fresh, plentiful and varied
Overnattede 3 nætter i januar 2023
Svar fra Kn Hoteles den 7. feb. 2023
Dear BeanThank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind Regards

4/10 Dårligt

Pierre

Synes ikke om: Værelsets komfort
Overnattede 14 nætter i januar 2023

10/10 Fremragende

Tatiana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception & Restaurant staff very hardworking towards guests‘ needs. Nice Spa area, the treatment I booked was with bio-products which I find very nice, and the therapist was very professional! Highly recommend 😊
Svar fra Kn Hoteles den 16. jan. 2023
Dear TatianaWe appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call us.Kind regards