4/10
I rarely write reviews, but this stay calls for it.
This hotels deserves only 2 stars due to its nice pool area, which we really enjoyed.
Inside, the experience was poor. General lack of cleaning and maintenance is obvious. Breakfast buffet very basic, and we noticed old/“rotten” fruit not being taken away over several days. All 3 mornings we saw that dining room/restaurant was not cleaned from previous evening e.g. wine bottles on the tables etc.
Had problems with water dripping in the bathroom, which we reported to the receptionist, but weren’t offered a new room even though there must have been several rooms available. Beds seemed old and not comfortable. Was waken up at 5 due to loud noises (maintenance??).
Can’t understand why management nor staff doesn’t show more pride in providing a better customer experience. So many obvious areas to improve on.
Bo
Overnattede 3 nætter i august 2024