2/10
Reserved this room with the option to pay at the desk when checking in at the hotel. Apparently they needed my room badly and tried calling me while i was in surgery. Because I didn't answer they canceled my room without my knowledge and gave it to someone else. I woke up from surgery with no room for the night and appointments in the morning. No apologies or anything. Is good customer service even a thing anymore?
Monica
Overnattede 1 nat i juli 2025