Bedømmelser baseret på 749 verificerede anmeldelser
3,6 Rengøring på værelset
3,5 Service og personale
3,6 Værelsets komfort
3,5 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 10. sep. 2016 på Hotels
af Henrik fra Holbæk
Overnatning i LA
Opslået 16. jul. 2015 på HotelsVenlig receptionist. Keeelig morgenmad, ikke meget. Meget lyt fra rum til rum. Poolen er meget lille i forhold til billederne.
af Bente og Chris fra Rundrejse
Dejligt stort rummeligt værelse
Opslået 30. sep. 2014 på HotelsDet hele fungerede fint, dog syntes vi at prisen for et par timer ekstra på afrejse dagen var noget høj
af en verificeret rejsende fra Moreno Valley
Opslået 16. apr. 2024
Convenient location
Kommentar fra Hotelledelsen
18. apr. 2024 af FD, Hotelledelsen
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!
af en verificeret rejsende
Opslået 14. apr. 2024
No shower curtain, floors very dirty and a sign that says "due to saving water and laundry detergent we only clean the room every 3 days"
Kommentar fra Hotelledelsen
16. apr. 2024 af FD, Hotelledelsen
Dear valued guest,Thank you for sharing your feedback, although we're surprised by your experience as it contradicts our standard procedures. We ensure daily room servicing and uphold rigorous cleanliness standards. We encourage guests to communicate any concerns during their stay for immediate resolution. We're disappointed by the misinterpretation and assure you that your claims are being thoroughly investigated. Our investigation, including camera footage, confirms that curtains were intact during your stay. Rest assured, we remain committed to providing exceptional service and invite you to experience our true hospitality again.Best regards,
af en verificeret rejsende fra Moreno Valley
Opslået 11. apr. 2024
Close to the hospital where i work
Kommentar fra Hotelledelsen
13. apr. 2024 af FD, Hotelledelsen
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our property. Your kind words truly mean the world to us, and we can't wait to welcome you back for another memorable stay!
af en verificeret rejsende
Opslået 2. apr. 2024
Kommentar fra Hotelledelsen
3. apr. 2024 af FD, Hotelledelsen
We regret to learn of your disappointment following your recent stay. We strive to provide exceptional experiences and value all feedback. Unfortunately, without specific details, it's challenging to address concerns or improve. We encourage guests to communicate any issues during their stay to ensure prompt resolution. Rest assured, we continuously work to enhance our services. We hope for the opportunity to exceed your expectations in the future. Please reach out directly with any concerns, as your satisfaction is our priority.
af en verificeret rejsende
Opslået 29. mar. 2024
The room was clean and generally nice, however there was a noise in the walls or pipes that kept us awake most of the night also people talking outside the door.
Kommentar fra Hotelledelsen
30. mar. 2024 af FD, Hotelledelsen
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our room to be clean and generally pleasant. Your comfort and satisfaction are our top priorities, and we sincerely apologize for any disturbances you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. If there's anything else we can assist you with, please don't hesitate to reach out.
af en verificeret rejsende fra Yucaipa
Opslået 29. mar. 2024
NA
Kommentar fra Hotelledelsen
30. mar. 2024 af FD, Hotelledelsen
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!
af en verificeret rejsende
Opslået 28. mar. 2024
No hospitality
Kommentar fra Hotelledelsen
28. mar. 2024 af FD, Hotelledelsen
Thank you for sharing your feedback with us. While we strive to ensure all guests have a positive experience, we're surprised to hear about your perception of our hospitality, especially considering no concerns were raised during or after your stay. We value open communication and would have appreciated the opportunity to address any issues in real-time. Your insights will help us enhance our services for future guests. We hope you'll give us another chance to exceed your expectations in the future.
