Bar på tagterrassen, udsigt til poolen, åben på udvalgte dage

Anmeldelser af Villa Copenhagen

5 out of 5
Villa Copenhagen
Tietgensgade 39, Copenhagen

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 678 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 213 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 74 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1000 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,6/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nicolai

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like it all
Overnattede 1 nat i februar 2024
Svar fra Guest Relations den 20. feb. 2024
Dear Nicolai,It is always a delight for us to hear from our guests who have taken the time to commend our products andservices.Your words of appreciation never fail to inspire us to be consistent in providing excellent service to our guests.We look forward to welcoming you again on your next visit.Kind regards,Joyce A.Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Nichlas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 29. jan. 2024
Dear Nichlas,Thank you for this wonderful feedback.What a lovely compliment towards our service and facilities. We hope to have the opportunity to welcome you back.Kind regards,Joyce A.Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Emma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Guest Relations den 29. jan. 2024
Dear Emma,We thank you for reviewing your stay at Villa Copenhagen. We are truly pleased to receive such a high rating from you and we are delighted to see you enjoyed your stay. We cannot wait to have you back in the near future.Kind regards,Joyce A.Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Fie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 29. jan. 2024
Dear Fie,We are delighted that you had the most enjoyable experience and that you selected us as your hotel of choice while in Copenhagen. We certainly do pride ourselves on our service and experience and are very pleased you were able to enjoy all that we have to offer during your recent stay.We look forward to welcoming you back in the future.Kind regards,Joyce A.Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Anniesette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel!
Total lækkert hotel. Alt var spot on. Alt personale meget venlige og hjælpsomme. Ved morgenbuffetten var der alt, hvad man kunne ønske sig. Hotellet er stilfuldt indrettet. Standardværelserne var dog ikke ret store - med to store kufferter ville der være seriøse pladsproblemer - også selvom sengen desværre kun er en trekvart seng. Vil dog klart anbefale Villa Copenhagen.
Overnattede 1 nat i januar 2024
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 13. jan. 2024
Dear Anniesette, Thank you for taking the time to write us a review regarding your stay in Villa Copenhagen. I am thrilled to hear that you loved the Hotel, and that stay at Villa Copenhagen worked out for you. Great to hear that you loved the breakfast experience as it is one of the highlights of the hotel with delicious home made food. We do have rooms that have a bit more space for clothes than others and I will gladly add this as one of your preferences for any other future stay with us. Once again thank you for your kind review and we hope to welcome you back in the near future and provide one more great experience. Kind regards, Emina Adilovic Assistant Guest Relation Manager Villa Copenhagen

10/10 Fremragende

Mette

Overnattede 1 nat i januar 2024
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 13. jan. 2024
Dear Mette,Thank you very much for your great 5* Review of Villa Copenhagen!We are happy to hear that you loved every single detail of the hotel. Our aim is to make our guests happy and we have managed to make your stay a memorable one!Hope we will get another opportunity to welcome you back again very soon.Until the new visit we are sending you kind regards from Copenhagen.Kind regards,Emina AdilovicAssistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Jonas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En uforglemmelig nytårsaften.
Vores ophold på Villa Copenhagen var intet mindre end fantastisk. Maden var en gastronomisk fornøjelse, værelset var elegant og stilfuldt, og personalet var utroligt imødekommende. Aftenens arrangement var perfekt organiseret, og stemningen var festlig og magisk. Villa Copenhagen skabte den ideelle ramme for en uforglemmelig nytårsaften. Anbefales varmt!
Overnattede 1 nat i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 13. jan. 2024
Dear Jonas, We are delighted that you had a most enjoyable experience and that you selected us as your hotel of choice while in Copenhagen and New Years Eve. We certainly do pride ourselves on our service and experience and are very pleased you were able to enjoy all that we have to offer during your recent stay.We look forward to the opportunity to welcome you back in the future!Kind regards, Emina Adilovic Assistant Guest Relation Manager Villa Copenhagen

10/10 Fremragende

Malthe

Overnattede 1 nat i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 13. jan. 2024
Dear Malthe, Thank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to welcome you and provide one more great experience. Until then have a great week and we are sending kind regards. Kind regards, Emina Adilovic Assistant Guest Relation Manager Villa Copenhagen

8/10 Udmærket

Tine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Tine, Thank you very much for your great 5* Review of Villa Copenhagen!We are happy to hear that you loved every single detail of the hotel. Hope we will get another opportunity to welcome you back again very soon.Until the new visit we are sending you kind regards from Copenhagen.Kind regards,Emina AdilovicAssistant Guest Relation ManagerVilla Copenhagen

8/10 Udmærket

Evguenia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig flot hotel, kræset for detaljer, pool, god senge. Det eneste kommentar fra vores side er der er rigtig lam i morgenmadsal. Mad forestiller sig afslappende morgenmad i rolig omgivelser, men havner i kantinen på et store arbejdsplads. Ellers fantastisk hotel.
Overnattede 1 nat i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Evguenia,Thank you for taking the time to write us a review regarding your stay in Villa Copenhagen. I’m thrilled to hear that you loved the Hotel, and that stay at Villa Copenhagen worked out for you. Our team is here to provide great service for our valuable guests and it is wonderful to hear that you recognize that and give us such nice feedback. Thank you for your recommendations and ideas on how to improve our service, we really appreciate it and I will definitely pass this to our team. We hope that we will have another opportunity to welcome you! Sending you kind regards,Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

8/10 Udmærket

Niels Wann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel, and fine service
Overnattede 4 nætter i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Niels Wann, Thank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to welcome you and provide one more great experience. Please do not hesitate to contact me if you want to share any other information!Kindly, Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Heidi

Overnattede 2 nætter i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Heidi, Thank you very much for your great 5* Review of Villa Copenhagen!Hope we will get another opportunity to welcome you back again very soon.Until the new visit we are sending you kind regards from Copenhagen.Kind regards,Emina AdilovicAssistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Høj standard men ingen julestemning
Standarden som vanligt høj. Men havde håbet og forventet lidt mere pynt op til jul. Fremstod lidt for for standard og farveløs årstiden taget i betragtning.
Overnattede 2 nætter i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Henrik, Thank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. As for Christmas decorations, we, as a hotel that strives for sustainability as much as possible, did not want to waste energy on lights.As you could see from the decorations, there was also good fun, but without unnecessary wasting of the precious resources.We are really guided in the best way by the fact that sustainability is the new luxury.We hope that the service replaced the lack of decoration in your opinion.We hope to welcome you back in the near future and provide one more great experience. Kind regards from snowy Copenhagen. Emina Adilovic Assistant Guest Relation Manager Villa Copenhagen

10/10 Fremragende

Jacob

Overnattede 1 nat i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Jacob, Thank you very much for your great 5* Review of Villa Copenhagen!Great to hear that you enjoyed in your visit in Villa. Our aim is to make our guests happy and we have managed to make your stay a memorable one!Hope we will get another opportunity to welcome you back again very soon.Until the new visit we are sending you kind regards from Copenhagen.Kind regards,Emina AdilovicAssistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Guest, Thank you very much for your great 5* Review of Villa Copenhagen!We are happy to hear that you loved every single detail of the hotel. Our aim is to make our guests happy and we have managed to make your stay a memorable one!Hope we will get another opportunity to welcome you back again very soon.Until the new visit we are sending you kind regards from Copenhagen.Emina AdilovicAssistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Jacob

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Jacob, Thank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to welcome you and provide one more great experience. Please do not hesitate to contact me if you want to share any other information!Kindly, Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En sikker vinder
Stort dejligt hotel i god stil og skøn stemning.
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 13. dec. 2023
Dear Peter,Fabulous! It is such a delight to know that we were able to meet, if not exceed, your expectations for the duration of your stay here in Villa Copenhagen.We look forward to welcoming you back.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Fest støj gjorde oplevelsen mindre god
Desværre oplevede vi natten til lørdag d. 9.12. meget “fest støj” frem til kl. 02 og derefter en time med oprydning og skubben med borde. Det var ikke hvad vi er vant til eller tidligere har oplevet på stedet. Desværre en dårlig oplevelse. Alt andet var fint
Overnattede 2 nætter i december 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 4. jan. 2024
Dear Guest, Thank you for taking the time to write the review regarding your stay in Villa Copenhagen. I'm sorry to hear you were affected by the noise coming from the party. I wish you had spoken to your colleagues at the front desk about this because we would have found a solution for you right away.I encourage you to contact me privately as I would like to turn your experience into a positive one.I look forward to hearing from you and once again thank you for the review. Kind regards, Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Dennis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Guest Relations den 29. nov. 2023
Dear Dennis,Thank you for this positive feedback. It is always nice to see our guests appreciating our hotel and our service. We value your positive review very much and we hope to welcome you back in the near future.Kind regards,Joyce Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Kim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Britt, Guest Relations den 20. nov. 2023
Thank you for taking the time to write us a review regarding your stay in Villa Copenhagen. I am thrilled to hear that you loved the Hotel, and that staying at Villa Copenhagen worked out for you.We are here to provide great service for our valuable guests and it is wonderful to hear that you loved the service and overall experience. We hope that we will have another opportunity to welcome you in the heart of Copenhagen. Sending you kind regards,

10/10 Fremragende

Camilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Britt - Guest Relations den 20. nov. 2023
Thank you for taking the time to write us a review regarding your stay in Villa Copenhagen. I am thrilled to hear that you loved the Hotel, and that staying at Villa Copenhagen worked out for you.We are here to provide great service for our valuable guests and it is wonderful to hear that you loved the service and overall experience. We hope that we will have another opportunity to welcome you in the heart of Copenhagen. Sending you kind regards,

8/10 Udmærket

Betina Skov

Overnattede 1 nat i november 2023
Svar fra Britt - Guest Relations den 20. nov. 2023
Thank you for taking the time to write us a review regarding your stay in Villa Copenhagen. I am thrilled to hear that you loved the Hotel, and that staying at Villa Copenhagen worked out for you.We are here to provide great service for our valuable guests and it is wonderful to hear that you loved the service and overall experience. We hope that we will have another opportunity to welcome you in the heart of Copenhagen. Sending you kind regards,

10/10 Fremragende

Sarah

Overnattede 1 nat i oktober 2023
Svar fra Dominika - Front of House den 5. nov. 2023
Dear Sarah,Thank you for taking the time to write a review regarding your recent stay in Villa Copenhagen. We are here to provide great service for our valuable guests and it is wonderful to hear that you recognized that and that overall experience was great.We hope to welcome you back in the near future and provide one more great experience. Best Regards,DominikaFront of HouseVilla Copenhagen

10/10 Fremragende

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Guest Relations den 6. sep. 2023
Dear Jesper,Such a pleasure to know that you had a wonderful stay with us.Thank you for this fantastic review and we look forward to welcoming you back soon.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

10/10 Fremragende

Lillian Karoline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker lækker lækker
Alt var lækkert. Vi kommer igen.
Overnattede 1 nat i juli 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 22. aug. 2023
Dear Lilian, Thank you for taking the time to write a review regarding your recent stay in Villa Copenhagen. We are here to provide great service for our valuable guests and it is wonderful to hear that you recognized that and that overall experience was great.Once again thank you for your kind review and we hope to welcome you back in the near future and provide one more great experience. Kind regards, Emina Adilovic Assistant Guest Relation Manager Villa Copenhagen

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 29. jul. 2023
Dear Guest, Thank you very much for your great 5* Review of Villa Copenhagen!We are happy to hear that you loved every single detail of the hotel. Our aim is to make our guests happy and we have managed to make your stay a memorable one!Hope we will get another opportunity to welcome you back again very soon.Until the new visit we are sending you kind regards from Copenhagen.Emina AdilovicAssistant Guest Relation ManagerVilla Copenhagen

8/10 Udmærket

Helle

Overnattede 1 nat i juli 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 29. jul. 2023
Dear Helle, Thank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to welcome you and provide one more great experience. Please do not hesitate to contact me if you want to share any other information and again, thank you for the review!Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Tom

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk centralt Hotel i København
Fantastisk Hotel. Skulle prøves til en speciel lejlighed og alle forventninger blev indfriet. Da vi skulle hjem tog vi Metroen 1 stop😜😜
Overnattede 1 nat i juli 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 19. jul. 2023
Dear Tom, We are delighted that you had a most enjoyable experience and that you selected us as your hotel of choice while in Copenhagen.We certainly do pride ourselves on our service and experience and are very pleasedyou were able to enjoy all that we have to offer during your recent stay.We look forward to the opportunity to welcome you back in the future!

10/10 Fremragende

Lene Lykke

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Guest Relations den 4. jul. 2023
Dear Lene Lykke,Your great satisfaction and perfect-score review is everything we could ask for. Thank you and we hope to have the opportunity to welcome you back.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

10/10 Fremragende

Mona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Guest Relations den 4. jul. 2023
Dear Mona,It brings us great pleasure to receive your high rating of our hotel. We are happy that you had a great stay with us and we look forward to welcoming you back on your next visit.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

8/10 Udmærket

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel, lige som andre
Hotellet er fint, set som topklasse. Jeg kan ikke sætte en finger et specielt sted, men ser ikke hotellet, som noget mere specielt end andre, tværtimod. Har boet på mange hoteller rundt om i verden og dette er ikke så meget mere end andre.
Overnattede 1 nat i juni 2023
Svar fra Guest Relations den 4. jul. 2023
Dear Brian,Thank you for this positive feedback. It is always nice to see our guests appreciated our hotel andour service. We believe we have the perfect setting we can provide our guests while in Copenhagen, with our great location and facilities, and the service of our amazing team. We hope for an opportunity to welcome you back soon.Kind regards,Joyce Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Peter Borberg

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Afstressning i tagpool.
Super ophold. 4 veninder. 1 overnatning. Både pool på tjek-in og tjek-ud dagen og ingen problemer i forhold til den bookede tid. Meget lækker morgenmad. Lidt dårlig acustik i morgenmadssalen. Flotte, komfortable møbler og lækkert brusebad med god shampoo til langt hår.
Overnattede 1 nat i juni 2023
Svar fra Guest Relations den 4. jul. 2023
Dear Peter,Thank you for letting us know of your amazing stay with us. It is always hugely motivating on our end to receive positive feedback about our service and experience. We do hope to welcome you back again very soon for another great stay!Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt var perfekt undtaget ved morgenmaden. Næsten alle 4 mandsborde ved vinduerne var reserverede (to dage i træk), hvilket fik morgenmaden til at minde om en billig charterferie til Spanien, hvor dem, der kom først fik en liggestol. Ærgerligt, når ALT andet var perfekt
Overnattede 2 nætter i juni 2023
Svar fra Guest Relations den 8. jun. 2023
Thank you for taking the time to send us your feedback following your recent stay with us. We are delighted to know that you have enjoyed your stay with us. Although, I am sorry to hear about the breakfast experience. It is not a usual procedure to book a particular table, giving all our guests the opportunity to choose a table of their liking. Although it is indeed a popular side of the restaurants especially on lovely summer days. Our Breakfast restaurant is the former sorting room of the ancient post and telegraph office, every corner of the restaurant tells a story. We do believe that the restaurant has a very lovely and special vibe wherever you may be seated. We do appreciate the valuable feedback and we hope to have the opportunity to welcome you back for more wonderful Villa experiences.Kind regards,Joyce A.Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Peter Dam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 20. maj 2023
Dear Peter Dam, Thank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to welcome you and provide one more great experience. Until then have a great weekend and we are sending kind regards. Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

2/10 Forfærdeligt

Lone

Overnattede 2 nætter i april 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 21. apr. 2023
Dear Lone, Thank you for taking the time to rate us regarding your stay with us at Villa Copenhagen. Please feel free to contact our Guest Relations Team if you want to add any comments or talk to us regarding your stay at Villa. Once again thank you for the points!Kind regards, Emina Adilovic Assistant Guest Relation Manager Villa Copenhagen

6/10 Okay

Kim

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Restaurant lukker ikke kl. 22, men 21.55... minibar og prisliste stemmer overhovedet ikke overens, sløv room service. Umuligt at ringe til reception fra værelse.
Overnattede 1 nat i april 2023
Svar fra Guest Relations den 15. apr. 2023
Dear Kim,Thank you for taking the time to share your feedback following your recent stay with us although we are saddened as we seemed to have fallen short with your expectations. This is especially concerning since we have been making strides to improve our service in these areas. Nonetheless, we appreciate your remarks and will ensure that this is highlighted to the department heads for corrective measures and further development.We hope that you have enjoyed the breakfast as well as the hotel facilities, swimming pool and sauna, and some drinks from our bar. We also look forward to having the opportunity to welcome you back and provide you the true Villa experience.Kind regards,Joyce A.Guest Relations ManagerVilla Copenhagen

10/10 Fremragende

Michael

Overnattede 1 nat i april 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 7. apr. 2023
Dear Michael, Thank you for taking the time to give us these high rates and we are super happy that you enjoyed your stay with us at Villa Copenhagen. We hope that we will have another opportunity to have you with us and provide one more wonderful experience. Kind regards & Happy Easter Holidays Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 7. apr. 2023
Dear Guest, Thank you for taking the time to give us these high rates and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to have you with us and provide one more wonderful experience. Kind regards & Happy Easter Holidays Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Lene Ruge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra Clara, Front of House, Villa Copenhagen den 2. apr. 2023
Dear Lene,Thank you for choosing to stay with us and for taking the time to review your stay. We are delighted to see you had such a fantastic stay at Villa, and we look forward to seeing you again in the future for another great stay!Kind regards,Clara - Front of House

10/10 Fremragende

Rasmus

Overnattede 1 nat i marts 2023
Svar fra Guest Relations den 27. mar. 2023
Dear Rasmus,Thank you for this wonderful feedback!We are delighted that you had the most enjoyable experience and that you selected us as your hotel of choice while in Copenhagen.We hope you will travel our way again soon for another great Villa experience.Kind regards,Joyce A.Guest Relations ManagerVilla Copenhagen

8/10 Udmærket

Mads

Overnattede 2 nætter i marts 2023
Svar fra Guest Relations den 27. mar. 2023
Dear Mads,Thank you for sharing your feedback following your recent stay at Villa Copenhagen.We trust that you have enjoyed your time with us and we hope to have the opportunity to welcome you again when you are back in Copenhagen.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

4/10 Dårligt

Linda

Overnattede 1 nat i marts 2023
Svar fra Guest Relations den 8. nov. 2023
Dear Linda,Thank you for letting us know of your pleasant stay with us. It is always hugely motivating on our end to receive positive feedback about our service and experience.We are looking forward to welcoming you back to Villa Copenhagen.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

10/10 Fremragende

Camilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Guest Relations den 9. mar. 2023
Dear Camilla,We are delighted that you had a most enjoyable experience and that you selected us as your hotel of choice while in Copenhagen. We certainly do pride ourselves on our service and experience and are very pleased you were able to enjoy all that we have to offer during your recent stay.We look forward to the opportunity to welcome you back in the future!Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

10/10 Fremragende

Kathrine

Overnattede 1 nat i februar 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 6. mar. 2023
Dear Katherine, Thank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to welcome you and provide one more great experience. Until then we wish you a great week and we are sending kind regards. Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Britt

Overnattede 1 nat i januar 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 6. mar. 2023
Dear Britt, Thank you for taking the time to give us this nice rating and we are happy that you did enjoy your stay with us at Villa Copenhagen. We hope that we will have another opportunity to welcome you and provide one more great experience. Until then have a great rest of the week and do not hesitate to reach if you have any comment to add. Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

8/10 Udmærket

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 6. mar. 2023
Dear JohnThank you for taking the time to rate us and we are happy that you did enjoy your stay with us at Villa Copenhagen. We are encouraging you to contact us directly if there are any comments that you would like to add. We hope that we will have another opportunity to welcome you and provide one more great experience. Until then have a great week and we are sending kind regards. Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Thomas

Overnattede 1 nat i januar 2023
Svar fra Emina Adilovic- Assistant Guest Relations Manager den 6. mar. 2023
Dear Thomas,Thank you for taking the time to give us these high rates and it is great that you enjoyed your stay with us at Villa Copenhagen. We hope that there will be another opportunity to welcome you and hope it will be one more great experience. Until then we are sending kind regards. Emina Adilovic Assistant Guest Relation ManagerVilla Copenhagen

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et klasse hotel med super værelser, beliggenhed mv. eneste “klage” er at man ikke får slippers til pool besøg! Så skal man gå i egne sko! måske genanvendelige “cross kan være løsningen!
Overnattede 1 nat i januar 2023
Svar fra Guest Relations den 17. jan. 2023
Hi Martin,Thank you for taking the time to send us the feedback about your stay and we are delighted to hear that you had an amazing Villa experience as well as enjoyed the hotel facilities.Appreciate your remarks about the slippers. We take responsibility for our impact on the planet and invite our guest to enjoy Villa’s conscious luxury. As part of this vision, we do not believe in single use amenities such as the usual in-room slippers, instead we encourage guests to bring their own but it is also an option to avail our durable and sustainable rubber slippers for only DKK 120 per pair. Once again, thank you for this time and we hope to have the opportunity to welcome you back.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen

10/10 Fremragende

Pernille

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2023
Svar fra Guest Relations den 17. jan. 2023
Dear Pernille,Warm Greetings and thank you for your kind review. I am very pleased to know that you enjoyed your time with us.We hope to see you once again when you return toCopenhagen!Warmest regards,JoyceGuest Relations ManagerVilla Copenhagen

10/10 Fremragende

Morten

Overnattede 2 nætter i januar 2023
Svar fra Guest Relations den 17. jan. 2023
Dear Morten,Thank you for sharing with us your pleasant stay at Villa Copenhagen. It is hugely motivating on ourend to receive such positive feedback.We are looking forward to welcoming you back.Kind regards,JoyceGuest Relations ManagerVilla Copenhagen