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Anmeldelser af Radisson Collection Royal Hotel, Copenhagen

5 out of 5
Radisson Collection Royal Hotel, Copenhagen
Hammerichsgade 1, Copenhagen

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 674 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 239 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 59 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1001 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Yousef

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Svar fra Christopher den 9. jan. 2024
Dear Yousef,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

8/10 Udmærket

Stefan

Overnattede 1 nat i december 2023
Svar fra Christopher den 9. jan. 2024
Dear Stefan,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Johannes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Christopher den 9. jan. 2024
Dear Johannes,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 Udmærket

Jørgen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Christopher den 9. jan. 2024
Dear Joergen,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Christian

Overnattede 1 nat i december 2023
Svar fra Christopher den 9. jan. 2024
Dear Christian,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 Udmærket

Ib

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig oplevelse
Dejlig oplevelse på et skønt hotel
Overnattede 3 nætter i december 2023
Svar fra Christopher den 9. jan. 2024
Dear Ib,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Malene

Overnattede 2 nætter i december 2023
Svar fra Christopher den 9. jan. 2024
Dear Malene,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Andrej, Front Office den 5. dec. 2023
Dear Guest,Thank you for the great review. We are glad to hear that you had a great stay with us and we hope to see you again.Kind regards,

10/10 Fremragende

Mickey

Overnattede 1 nat i november 2023
Svar fra Andrej, Front Office den 13. nov. 2023
Dear Mickey,Thank you for the great review, we are glad to hear that you had an enjoyable stay with us and we hope to see you again.Kind regards,

10/10 Fremragende

Jasmin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helt igennem fantastisk
Super god service, vi havde en anniversary vi skulle fejre og vi havde booket love package og det var så smukt og gennemført. For udover pakken, som man betalte for, så blev vi opgraderet til et hjørne værelse og har haft Københavns bedste udsigt PLUS da jeg snakkede med receptionisten om anledningen til vi var her, så har hun sørget for at skrive en mere personlig besked på det ellers sædvanlige kort og vi fik maccaroons, med endnu en særlig besked i marcipan. Helt igennem fantastisk oplevelse og service! Ikke sidste gang vi fejre specielle dage her!
Overnattede 1 nat i november 2023
Svar fra Andrej, Front Office den 8. nov. 2023
Dear Jasmin,Thank you so much for the kind words. We are so glad to hear that you had an exceptional stay with us for your special occasion and we would love to welcome you back once again for another one in the future.Kind regards,

8/10 Udmærket

tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Andrej, Front Office den 6. nov. 2023
Dear Tina,Thank you for the review. We are happyto hear that you had an enjoyable stay with us and we hope to see you again in the future.Kind regards,

10/10 Fremragende

Jimmy

Overnattede 1 nat i oktober 2023
Svar fra Andrej, Front Office den 30. okt. 2023
Dear Jimmy,Thank you for the great review. We are happy to hear that you had a nice stay with us and we hope to see you again.Kind regards,

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Andrej, Front Office den 30. okt. 2023
Dear Guest,Thank you for the review. We are glad to hear that you had a nice stay with us.Kind regards,

10/10 Fremragende

Jón

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Service Manager den 25. okt. 2023
Dear Jón, Thank you for the review. We are happy to hear that you had a memorable stay with us and we hope to see you again. Kind regards, Oriol Peral - Front Office

8/10 Udmærket

Lars

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Christopher den 31. aug. 2023
Dear Lars,We are happy to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon. Best regards,Christopher K.Radisson Collection Royal Hotel

10/10 Fremragende

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Andrej, Front Office Team den 9. jun. 2023
Dear Claus,Thank you for the review. We are glad to hear that you enjoyed staying with us.Kind regards,

8/10 Udmærket

Per

Overnattede 1 nat i juni 2023
Svar fra Andrej, Front Office Team den 7. jun. 2023
Dear Per,Thank you for the review. We are glad to hear that you have enjoyed your stay and we hope to see you again.Kind regards,

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Service Manager den 29. maj 2023
Dear Søren,Thank you very much for your feedback. We hope we can see you back in our hotel. Best regards,Oriol PeralFront Office Team

10/10 Fremragende

Kenneth Muf

Overnattede 1 nat i marts 2023
Svar fra Ulrika den 31. mar. 2023
Dear Kenneth,We are delighted that you had an exceptional stay with us and thank you for taking the time to leave a review with us.We hope to see you again soon.Best regards,UlrikaFront Office

10/10 Fremragende

Pernille Mors

Overnattede 1 nat i marts 2023
Svar fra Christopher den 13. mar. 2023
Dear Pernille,We are very happy to hear that you had such a magnificent stay here with us and thank you for taking the time to leave a review.We hope to see you again.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Andreas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for money hotel!
Dejligt ophold på smukt historisk hotel, kan varmt anbefales. Service i top!
Overnattede 1 nat i marts 2023
Svar fra Christopher den 5. mar. 2023
Kære Andreas,Vi er rigtig glad for at høre du har haft sådan et dejligt ophold med os. Vi håber at se dig igen snart.Mvh,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Jesper

Overnattede 1 nat i februar 2023
Svar fra Christopher den 18. feb. 2023
Dear Jesper,We are happy to hear that you had such a pleasant stay with us and thank you for taking the time to leave a review with us. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

6/10 Okay

Søren Brandt

Overnattede 2 nætter i februar 2023
Svar fra Christopher den 7. feb. 2023
Dear Søren,We are sorry to hear that you did not 100% enjoy your stay with us. If you have the time we would love to hear more about it. You can contact us on servicemanagercopenhagen@radissoncollection.comBest regards,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Niels Peter Smalbro

Overnattede 1 nat i januar 2023
Svar fra Service Manager den 26. jan. 2023
Dear Niels, We are happy to hear that you had such a magnificent stay with us. We hope to see you again soon.Best regards,Oriol Radisson Collection Royal Hotel

10/10 Fremragende

Tonny

Overnattede 1 nat i januar 2023
Svar fra Christopher den 11. jan. 2023
Dear Tonny,We are happy to hear that you had such a magnificent stay with us. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 Udmærket

Line

Overnattede 1 nat i december 2022
Svar fra Andrej, Front Office den 6. nov. 2023
Dear Line,Thank you for the review. We are glad to hear that you had a nice stay with us and we hope to see you again.Kind regards,

8/10 Udmærket

Wagner

Overnattede 2 nætter i december 2022
Svar fra Christian Gazzano den 29. dec. 2022
Thank you so much for a great review and for rating us 8 out of 10. It is always nice when a guest recognizes our efforts and for that we thank you for that.We will share your feedback in other areas with the relevant team to ensure improvements can be made going forward. Thank you once again for your valued feedback and we look forward to welcoming you back in the near future. Kind regards,Christian GazzanoService manager

10/10 Fremragende

Nicolai Carlson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022
Svar fra Service Manager den 4. dec. 2022
Dear Nicolai,Thank you for taking the time to leave a review with our hotel. We are happy to hear that you enjoyed your stay with us! Best regardsOriol Peral - Radisson Collection Royal Hotel

8/10 Udmærket

Therese

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Blandet fornøjelse
Jeg bookede et værelse. Havde dog behov for ekstra opredning, og måtte booke et værelse mere. Ved ankomst, meget tidligt var hotellet behjælpelig med opbevaring af baggage, indtjekning var ikke mulig endnu, super betjening. Vi blev oplyst, at det ene værelse var blevet opgraderet. Meget lækkert. Det andet var blot stadset comfort. Helt ok. Det er jo et fem stjernet hotel. Vi skulle henvende os senere til conciergen for udlevering af baggage. -tænker de kunne få flere plusser, hvis baggagen var blevet placeret på værelset, ved indtjekning senere, det var den ikke, vi hentede den og måtte så henvende os i reception for udlev. Af nøglekort. Det opgraderede værelse var flot. Alt rent, fint m al komfort. Det andet værelse var optaget, og der var en anden hotelgæst i rummet!!! Ved henvendelse i reception får jeg lov at vente 1/2 time til problemet er løst. Værelset var givet til en anden. Hotellet var fuldt booket, så jeg får et værelse, der er meget handicapvenligt. Det er helt ok, at vasken er lavere mv, men der var meget snavset på rummet, lagnet havde huller, der lå gammel snuspose i The/kaffe beholderen. Jeg undrer mig over at jeg ikke blev tilbudt en complimentary drink i baren eller anden venlighed, frugtkurv eller andet efter dels at have oplevet at det værelse jeg skulle have var optaget, dels at have ventet på at fejlen blev rettet, og dels fordi værelset til handicappede, er en lille smule trist når man er 180 cm høj! Tænker ikke at det er det hotel jeg vælger næste gang
Overnattede 1 nat i oktober 2022
Svar fra Christian Gazzano den 1. nov. 2022
Dear ThereseThank you for taking the time to share your feedback, we are grateful for your observations as this gives us the opportunity to better improve our service offerings in the future and sincerely hope that this has not deterred you from staying with us again. We are always looking for ways to make improvements and to continue being the best and it is with feedback like yours which we are able to do this.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

10/10 Fremragende

Casper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sikke et fantastisk hotel
Super ophold i lækkert værelse, men skønneste udsigt over København.
Overnattede 1 nat i oktober 2022
Svar fra Christian Gazzano den 1. nov. 2022
Dear Mr. CasperThank you so much for a great review and for rating us 10 out of 10. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

10/10 Fremragende

henrik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Christopher den 16. okt. 2022
Dear Henrik,Thank you for taking the time to leave a review for us. We are happy to hear that you enjoyed your stay with us.Hope to see you again soon!Best regards,ChristopherRadisson Collection Royal Hotel

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra Christopher den 2. aug. 2022
Dear Søren, We are delighted to hear that you enjoyed your stay with us. We hope that we will be able to welcome you back soon and give you another magnificent stay. Best regards, Christopher Radisson Collection Royal Hotel

8/10 Udmærket

Charlotte

Overnattede 1 nat i juli 2022
Svar fra Christopher den 2. aug. 2022
Dear Charlotte, We are delighted to hear that you enjoyed your stay with us. We hope that we will be able to welcome you back soon and give you another magnificent stay. Best regards, Christopher Radisson Collection Royal Hotel

10/10 Fremragende

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt ophold
ALT fungerede!
Overnattede 1 nat i juni 2022
Svar fra Christopher den 2. aug. 2022
Kære Niels, Vi er så glade for at høre at i har nyt jeres ophold med os og du fik en fantasttisk oplevelse. Vi håber at vi snart kan byde dig velkommen tilbage til vores hotel. Med venlig hilsen, Christopher Radisson Collection Royal Hotel

10/10 Fremragende

Piitannguaq

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2022
Svar fra The front office den 28. maj 2022
Dear Piitannguaq, Thank you for your review. We hope you had a nice, and we hope to see you again soon. With kind regards.

8/10 Udmærket

Kasper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022
Svar fra The front office team den 18. maj 2022
Dear Kasper, Thank you for you review. We hope you had a nice stay with us. looking forward to see you again. Kind regards.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022
Svar fra The front office den 18. maj 2022
Thank you for you review. We hope you had a nice stay with us. looking forward to see you again. Kind regards.

2/10 Forfærdeligt

Ronni

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor poor poor
Really poor standard. Hardly any sign of Arne Jacobsen. Sanatary, interiør etc wasn’t from Arne Jacobsen design. And standard was so sad and poor. Price was crazy high. Would recommend any other hotel from this one. They totally destroyed the legacy of the famous designer.
Overnattede 1 nat i april 2022
Svar fra Best regards, Royal Front Office Team den 12. apr. 2022
Dear Ronni, Thank you for taking time to give us feedback. When we renovated 5 years ago, we did so with Fritz Hansen and used all Arne Jacobsen furniture and design elements. His grandson even designed our bikes. We hope you will come back and visit us again soon.

10/10 Fremragende

Torben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fedt hotel midt i byen
Overnattede 2 nætter i marts 2022
Svar fra The front office den 3. apr. 2022
Dear Torben, Thank you for your review, hope to see you again soon. kind regards.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra The front office den 29. mar. 2022
Thank you for choosing our hotel for your stay, and thank you for your review, we hope to see you again soon. kind regards.

8/10 Udmærket

Flemming

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt centralt
Overnattede 1 nat i marts 2022
Svar fra Front Office den 22. mar. 2022
Dear Flemming, Thank you for your review, and thank you for choosing our hotel for your stay. We hope to see you again soon. Kind Regards.

10/10 Fremragende

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra Front Office den 14. mar. 2022
Dear Helle, Thank you for staying with us, and thank you for your review. We hope to see you again soon. Kind Regards

10/10 Fremragende

Tina

Synes godt om: Service og personale
Overnattede 1 nat i marts 2022
Svar fra The front office den 22. mar. 2022
Dear Tina, Thank you for your review, and thank you for choosing our hotel for your stay. We hope to see you again soon. Kind Regards.

10/10 Fremragende

Hassen

Overnattede 1 nat i marts 2022
Svar fra Front Office den 14. mar. 2022
Dear Hassen, Thank you for staying with us, and thank you for your review. We hope to see you again soon. Kind Regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2022
Svar fra Front Office den 21. feb. 2022
dear sirs, Thank you so much for your review, we hope to see you again. kind regards.

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, værelsets komfort
Rigtig god service og et flotte værelse. Dog kom der vand ind igennem vinduet pga stormvejr. Det havde de advaret om så gave ingen problemer
Overnattede 2 nætter i februar 2022
Svar fra Front Office den 21. feb. 2022
dear Alan, Thank you so much for your review, we hope to see you again. kind regards.

10/10 Fremragende

Dorte og Carsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2022
Svar fra Front Office den 18. feb. 2022
Dear Dorte, Thank you for your review, and thank you for choosing our hotel. We hope to see you again soon. Kind Regards.

10/10 Fremragende

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2022
Svar fra Front Office den 18. feb. 2022
Dear Helle, Thank you for your review, and thank you for choosing our hotel. We hope to see you again soon. Kind Regards.

10/10 Fremragende

Kristoffer

Overnattede 1 nat i februar 2022
Svar fra Front Office den 17. feb. 2022
Dear Kristoffer, Thank you so much for your review, we hope to see you soon. Kind regards.

10/10 Fremragende

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2022
Svar fra Front Office den 12. feb. 2022
Dear Jesper, Thank you for your review, and thank you for choosing our hotel, we hope to see you again soon. Kind regards.