Udendørsområde

Anmeldelser af AC Hotel by Marriott Bella Sky Copenhagen

4 out of 5
AC Hotel by Marriott Bella Sky Copenhagen
Martha Christensens Vej 5, Copenhagen

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 592 af i alt 1209 anmeldelser" "
Bedømmelse på 8 − Udmærket. 396 af i alt 1209 anmeldelser" "
Bedømmelse på 6 − Okay. 109 af i alt 1209 anmeldelser" "
Bedømmelse på 4 − Dårligt. 72 af i alt 1209 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1209 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Thomas

Overnattede 1 nat i februar 2024

6/10 Okay

Gitte

Forretningsrejsende
Fint hotel, men alt personale er engelsk talende, hvilket jeg finder meget mærkeligt på et dansk hotel. Og så kunne man ikke få Rom service, hvilket også er underligt på sådan et fint hotel.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Peter S

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Silvia Rosado, Guest Relations Manager den 27. jan. 2024
Dear Peter,On behalf of the entire hotel team, I extend our heartfelt gratitude for sharing your experience during your stay with us. Your feedback is sincerely valued, and it brings us great joy to learn that we met and exceeded your expectations. We look forward to the opportunity of welcoming you back to Copenhagen whenever your future travels may lead you here.

4/10 Dårligt

Trine Weber

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Silvia Rosado, Guest Relations Manager den 26. jan. 2024
Dear Trine,Thank you for taking the time to share your feedback with us, which is instrumental in helping us enhance our services.If you find the time, we would be grateful if you could provide us with more details about your experiences. Your additional input will assist us in addressing specific areas for improvement.Once again, thank you for your valuable feedback, and we look forward to the opportunity to welcome you back in the near future.

10/10 Fremragende

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skøn weekend i København
Smukt rummeligt værelse med fantastik byudsigt over København.
Overnattede 1 nat i januar 2024
Svar fra Silvia Rosado, Guest Relations Manager den 26. jan. 2024
Dear Linda,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the beautiful and spacious room, along with the fantastic view of Copenhagen. Thank you for sharing the pictures with us. It's our pleasure to provide memorable experiences, and we look forward to welcoming you back for more delightful stays.

8/10 Udmærket

Camilla

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Godt men mangler lidt rengøring.
Der lå de samme vatpinde og andet snacks på hotel gangen under hele døgnet og spejle/vinduer i badet mm var der tegninger på når det blev dugget når man var i bad (altså ikke rengjort). Fin morgenmad, og gode senge - flot udsigt.
Overnattede 1 nat i januar 2024
Svar fra Silvia Rosado, Guest Relations Manager den 26. jan. 2024
Dear Camilla,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay. Your feedback is invaluable, and we take it seriously. Rest assured, we are addressing these matters to ensure a more pleasant experience in the future.We sincerely appreciate your positive remarks on our breakfast, comfortable beds, and the scenic view. We hope these can be good reasons for you to choose us again when visiting Copenhagen. We look forward to the opportunity to welcome you back for an amazing stay.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
God service men mindre gode fysiske rammer
Værelset var ret koldt og vi blev vækket flere gangene løbet af natten af en høj hyletone - måske fra elevatoren dom var tæt på. Uanset hvad gav det en meget dårlig nattesøvn
Overnattede 1 nat i januar 2024
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Guest,Thank you for taking the time to share your experience with us. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance department to ensure the necessary action will be taken. I hope you find the opportunity to visit us again in the future. Please be assured that we are working diligently to enhance our overall experience and provide a flawless stay for our guests.Sincerely,

10/10 Fremragende

Danny

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Danny,We are delighted to read that you gave us a perfect score of 10. It is wonderful to see that we were able to meet your expectations and that you appreciated our efforts to make this a memorable stay.We hope we can welcome you back soon. And please do contact us ahead if there is anything we can do to assist your further.Kind Regards,

10/10 Fremragende

Stefan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Silvia Rosado, Guest Relations Manager den 26. jan. 2024
Dear Stefan,We recognize that your time is valuable, and we appreciate the feedback you have provided. We are pleased to hear that you had a great time with us and to better maintain our commitment to providing memorable stays for all guests, I have shared your review with the entire team. Warm regards,

2/10 Forfærdeligt

naqi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Naqi,We wanted to express our sincere gratitude for the feedback you provided us. We greatly appreciate your time and effort in sharing your thoughts and experiences with us.Your opinion is truly valuable to our team, and please be assured that we are working diligently to enhance our overall experience and provide a flawless stay for our guests. Once again, we apologize for any shortcomings during your stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,

8/10 Udmærket

Nette Nuno Baadh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Nette,We are pleased to hear that overall, you had a great time with us. And to better maintain our commitment to providing memorable stays for all guests, I have shared your review with the entire team. We work daily to continually improve the quality of the experience provided to our guests. Therefore, please don't hesitate to write us back if you have the time to provide some examples or suggestions on what we could have done differently. Your input is invaluable as we strive to go further in enhancing our services. We sincerely appreciate your feedback and look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.Warm Regards,

10/10 Fremragende

Louise sylvest

Overnattede 2 nætter i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 26. jan. 2024
Dear Louise,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us. I'm delighted to read that you gave us a perfect score of 10. And we hope that 2024 will bring you back to AC Hotel Bella Sky, for another great stay!

10/10 Fremragende

Sayna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Sayna,It is wonderful to read that we were able to meet your expectations and that you appreciated our efforts to make this experience memorable. On behalf of the entire hotel team, I want to thank you for sharing your feedback while staying with us. We hope to have the opportunity to welcome you back soon. And please do not hesitate to contact us ahead if there is anything we can do to assist you and make your next stay even better.

10/10 Fremragende

Lucas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Lucas,We are thrilled by your perfect score of 10. It's gratifying to know we met your expectations, and your recognition of our efforts to create a memorable experience is truly appreciated. On behalf of the entire hotel team, thank you for sharing your experience with us.

10/10 Fremragende

Liva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skøn nytårsaften
Skønt ophold igen. Vi har været der før og vi glædede os sådan til at se fyrværkeriet fra en høj etage. Det var en smuk nytårsaften. Dog havde vi selv taget sushi med, som vi nød på værelset
Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Liva,What a great pleasure to know that you chose us again for your stay and to start the new year with a magnificent view of Copenhagen. We hope that 2024 can bring you back to AC Bella Sky. Our team will ensure that it will be a memorable experience once again.Kind Regards from all of us.

2/10 Forfærdeligt

Per birger

Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Per,Thank you for choosing AC Hotel Bella Sky and sharing your honest opinion. I've noted that your experience wasn't as positive as we aim for, and on behalf of the entire hotel team, please accept our sincere apologies. We use feedback to enhance our services, so if you have a moment to provide more details about your stay, it would be greatly appreciated. Your insights are invaluable in helping us prevent similar situations in the future and we can only thank you for your cooperation. I look forward to hearing from you soon and hope for the opportunity to welcome you back when your travels bring you to Copenhagen.

10/10 Fremragende

Lene

Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 22. jan. 2024
Dear Lene,It's always encouraging to receive such positive feedback.Your score will be shared with the team as a way of celebrating the guest experiences we provide and as a fantastic motivational tool. Thank you for taking the time to give us your opinion and we look forward to welcoming you back soon for another brilliant stay. Warm Regards,

8/10 Udmærket

Sam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 29. jan. 2024
Dear Sam,It's always encouraging to read positive feedback, especially when it comes from those who matter most – Our guests! Thank you for taking the time to share your opinion. We look forward to welcoming you back soon for another brilliant stay.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Hans Peter

Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 29. dec. 2023
Dear Hans Peter,We recognize that your time is valuable, and we appreciate the feedback you have provided. We are pleased to hear that, overall, you had a great time with us at Bella Sky. We hope to have the opportunity to welcome you back soon.Happy New Year wishes from all our team!

10/10 Fremragende

Anders

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med god morgenmad til glutenallergi
Værelserne er fine, med fin rengøring og flot udsigt. Morgenmadsbuffeten er overdådig og meget fin til en glutenallergiker
Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 29. dec. 2023
Dear Anders,Thank you for your kind feedback! We're delighted to hear that you enjoyed our well-maintained rooms, amazing views, and our delicious breakfast buffet.We appreciate your positive comments and look forward to welcoming you back for another enjoyable stay.And let me take this opportunity to wish you an amazing 2024, on behalf of all our team!

8/10 Udmærket

Klaus

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 29. dec. 2023
Dear Klaus,Thank you for your valuable feedback! Your positive experience is truly rewarding, and I've shared it with our team. We're committed to continuous improvement, and our guests' opinions are invaluable. Please do not hesitate to contact us if there is anything we can prepare for you, for a future stay. We want it to be perfect for you again.Warm Regards and Happy 2024!

10/10 Fremragende

Claus

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 2 nætter i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 29. jan. 2024
Dear Claus,I'm thrilled to learn that you awarded us the highest score. It's fantastic to see that we not only met but exceeded your expectations, and that you recognized our dedication to ensuring a memorable experience.Warm regards,

6/10 Okay

Jan

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det kanBella Sky gøre væsentligt bedre
Der blev banket på døren kl 9.00 en søndag morgen medens vi lå og sov, tilsyneladende fordi at rengøringen gerne ville gøre rummet rent. Tjek ud tid er 12.00, det var altså ikke ok. Det var en bankelyd hele natten (tårn 2), vi ved ikke hvor lyden kom fra, men det var faktisk ret generende. Sengen knirkede ved den mindste bevægelse.
Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 29. jan. 2024
Dear Jan,Thank you for taking the time to share your recent experience with us. We sincerely apologize for any disturbance caused by our housekeeping service. Your feedback is important to us, and we assure you that we are looking into these matters to prevent similar situations in the future.We value your stay and hope to welcome you back for a more seamless and enjoyable experience.Kind regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel - god placering. God betjening/service. Super gode dyner. (Savner skohorn på værelset dog)
Overnattede 3 nætter i december 2023

8/10 Udmærket

Jens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Jens

Overnattede 1 nat i december 2023
Svar fra Silvia Rosado, Guest Relations Manager den 29. jan. 2024
Dear Jens,We are happy to receive your extremely positive feedback. On behalf of the entire team, I would like to thank you and I sincerely hope that you will choose us again on a future visit to Copenhagen. Warm regards,

8/10 Udmærket

Hans Kristian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

Kasper

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Kristina

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Micki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
SUPER ******
Dejligt og venlig personale
Overnattede 1 nat i december 2023

10/10 Fremragende

Hans Cramer

Overnattede 1 nat i december 2023

8/10 Udmærket

Philip

Overnattede 1 nat i december 2023

10/10 Fremragende

flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Kim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Allan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sukaiba var virkelig godt. Dog lukker de kl 22.00 på hverdage, hvilket er ret tidligt. Jeg havde forventet, at receptionisten kunne tale dansk, men det gik alligevel. Parkering var enten tæt på og dyrt eller et stykke væk og lidt bøvlet.
Overnattede 1 nat i december 2023

10/10 Fremragende

Sead

Overnattede 1 nat i december 2023

10/10 Fremragende

Felix Sâmo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold, meget roligt område, kan virke ensomt “derude”. God service ved check , rent, småt i badeværelset, alt i alt fint.
Overnattede 4 nætter i november 2023

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Katerina Woleska, Guest Relations den 3. feb. 2024
Dear Mark,Thank you for taking the time to give us such a positive feedback. We are thrilled that we were able to deliver exceptional service during your stay. We hope to welcome you back in the future.Kind Regards.

8/10 Udmærket

Allan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Katerina Woleska, Guest Relations den 3. feb. 2024
Dear Allan,On behalf of the entire team, we would like to express our gratitude for your positive feedback. We are delighted that your stay was enjoyable. Your feedback is valued, and if there is anything we could have done to enhance your experience, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back again.Kind Regards,

10/10 Fremragende

Kasper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Nicolaj

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel
Dejligt hotel med lækre værelser
Overnattede 1 nat i november 2023

8/10 Udmærket

Gitte

Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Birgitte

Overnattede 1 nat i december 2023

8/10 Udmærket

michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fik opgradering til et værelse med byudsigt, men med dør til nabo værelse. Virker ikke helt som en opgradering
Overnattede 2 nætter i november 2023

10/10 Fremragende

Glen Færch

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023

10/10 Fremragende

Shanduru

Overnattede 1 nat i november 2023

8/10 Udmærket

Henrik

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kan lide alt, undtaget at man ikke kan få mad på hotellet efter kl.22 med mindre man vil købe sandwich fra køleskabet og det er lidt som at gå på tanken eller til seven-elleven. Men et virkeligt godt hotel der får vores varmeste anbefalinger.
Overnattede 1 nat i november 2023
Svar fra Silvia Rosado, Guest Relations Manager den 28. nov. 2023
Dear Henrik,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your overall experience with us and appreciate your warm recommendations. We continuously strive to enhance our services, and we'll certainly take note of your feedback regarding late-night dining options. Your insights are valuable, and we hope to welcome you back for another great stay in the future.Sincerely,

10/10 Fremragende

Paw

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Flot hotel og dejlig personale
Overnattede 1 nat i november 2023
Svar fra Silvia Rosado, Guest Relations Manager den 28. nov. 2023
Dear Paw,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us. We strive to provide warm and genuine hospitality to each of our guests, and we are delighted to see that you gave us the highest score and to read your kind words.We look forward to welcoming you back soon for another brilliant stay. Warm Regards,

8/10 Udmærket

Anders

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
hotellets kvalitet
Overnattede 1 nat i november 2023
Svar fra Silvia Rosado, Guest Relations Manager den 28. nov. 2023
Dear Anders,On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay with us, at AC Hotel Bella Sky.It is a pleasure to see that you gave us such a high rating and that you appreciated the quality of the service provided. It's wonderful to know that we were able to meet your expectations and that you appreciated our efforts to make this experience memorable.We hope to have you back soon.Warm Regards,