Bedømmelser baseret på 964 verificerede anmeldelser
4,0 Rengøring på værelset
4,2 Service og personale
3,9 Værelsets komfort
3,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 7. feb. 2024
Fremragende beliggenhed ved hovedbanegården og tæt på strøget.
Kommentar fra Hotelledelsen
8. feb. 2024 af Team Plaza Hotel, Hotelledelsen
Dear Peer, Thank you for choosing Copenhagen Plaza for your recent stay. We appreciate your positive note about our hotel's good location. We hope you had a memorable experience, and we look forward to welcoming you back in the future. All the best, Copenhagen Plaza Hotel
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Et koldt gys...
Opslået 15. jan. 2024 på HotelsOpholdet var jævnt godt, dig med enkelte dårlige oplevelser. Det mest trælse var, at der på værelset var der meget meget varmt mens der på badeværelset slet ikke var varme på, hvilket gjorde at det blev en noget blandet oplevelse at benytte det...
Kommentar fra Hotelledelsen
19. jan. 2024 af Team Plaza Hotel, Hotelledelsen
Dear Kristian,Thanks for choosing our hotel and appreciate you taking the time review it.We are sorry that the bathroom heating did not meet your expectations, we will inform our colleagues and follow up.We hope to see you back again, please get in touch with us if you come back, and we will make sure that you will have problem-free stay with us next time.We wish you a good day.Plaza Copenhagen Hotel
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Good overall
Opslået 13. jan. 2024 på HotelsClean and conveniently located but wish it had charging ports in rooms to charge phones. Clean but a little run down. Still, good price and would stay there again.
Kommentar fra Hotelledelsen
15. jan. 2024 af Brij, Hotelledelsen
Dear Robert,Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations.We look forward to seeing you back another time.We wish you a good day.Plaza Copenhagen Hotel
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Opslået 10. jan. 2024 på Hotels
Kommentar fra Hotelledelsen
15. jan. 2024 af Team Plaza Hotel, Hotelledelsen
Dear Thorkild ,Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations.We look forward to seeing you back another time.We wish you a good day.Plaza Copenhagen Hotel
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Opslået 5. jan. 2024 på Hotels
Kommentar fra Hotelledelsen
15. jan. 2024 af Team Plaza Hotel, Hotelledelsen
Dear Lone,Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations.We look forward to seeing you back another time.We wish you a good day.Plaza Copenhagen Hotel
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Godt
Opslået 5. jan. 2024 på HotelsHyggeligt værelse. Der ku godt være flere kanaler på tv og varme i gulv på badeværelse.
Kommentar fra Hotelledelsen
15. jan. 2024 af Team Plaza Hotel, Hotelledelsen
Dear Vivi,Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations.We look forward to seeing you back another time.We wish you a good day.Plaza Copenhagen Hotel
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Senge
Opslået 1. jan. 2024 på HotelsHusk at spørge om madrassen på værelserne de er enten hårde eller mega bløde
Kommentar fra Hotelledelsen
1. feb. 2024 af Brij, Hotelledelsen
Dear Guest,Thanks for choosing our hotel. We are happy stayed with us, and we appreciate you taking the time to review it.We are sorry that the bed did not meet your expectations, we will inform our colleagues and follow up.We hope to see you back again, please contact us before you come back, and we will make sure you will have a problem-free stay with us next time.We wish you a good day.Plaza Copenhagen Hotel
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Langt under standard
Opslået 30. dec. 2023 på HotelsDet var et dårligt ophold og vælger ikke Profil Hotel igen.
Vi fik et værelse mod togbanen, hvor der lå ørepropper ved sengen, fordi I godt ved det larmer hele natten, men det var vi ikke blevet gjort opmærksom på, og det er bestemt ikke OK og ikke god kundeservice.
Der var ikke gjort ordentligt rent (se billede)
Begge brusehoveder var helt kalket til og vi måtte selv rense for at få ordentlig stråle. /se billede)
Kogekedlen slog ikke fra og kørte sig selv tør uden at slå fra, hvilket potentiel kunne sætte ild til hotellet, hvis vi var gået fra den.
Elevatoren er i virkelig dårlig stand. for det første er der masse af knapperne er der ikke lys i, så man ikke se om der er trykker eller om den er på vej. Men den sad også fast mellem to etager men vi var der. Var selv i receptionen for at kalde på personale, da to damer sad fast.
Generelt er Hotelt nedslidt og grimme karme og kanter der burde være repareret og malet for flere år siden.
Kommentar fra Hotelledelsen
2. jan. 2024 af Team Copenhagen Plaza Hotel, Hotelledelsen
Dear Flemming,Thank you for taking the time to leave us a detailed review during your recent stay. We want our guests to feel valued during their stay and we apologise for the bad experience that you had. Our goal is to provide the best possible service to all our guests, and it sounds like we fell short for you.Once again, we apologize for the experience that you had and we hope that we can make it better in the future. Sincerely, Copenhagen Plaza Hotel
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Opslået 29. dec. 2023 på Hotels
Kommentar fra Hotelledelsen
3. jan. 2024 af Team Copenhagen Plaza Hotel, Hotelledelsen
Dear Tonia, Thank you for your recent stay and for sharing your review. We appreciate it. We hope you had a great stay and hope to welcome you again at the hotel. All the best, Copenhagen Plaza Hotel
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Opslået 25. dec. 2023 på Hotels
Kommentar fra Hotelledelsen
29. dec. 2023 af Team Copenhagen Plaza Hotel, Hotelledelsen
Dear Anders,Thank you so much for sharing your great experience and giving us a good rating! We are glad that we have met your expectations! We can't wait to have you back at the hotel soon. Best regards, Copenhagen Plaza Hotel
