Bedømmelser baseret på 12 verificerede anmeldelser

3,2 af 5
100% anbefaler dette hotel
3,8 Rengøring på værelset
3,4 Service og personale
3,9 Værelsets komfort
3,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
2 ud af 5
af en verificeret rejsende fra Indianapolis

Opslået 28-06-2019
This apartment is not really as advertised. The internet DOES NOT work and this also means the smart television doesn't work. I book apartments with wifi because I have an online business, and I had to call them every day to ask them to fix it. They told me repeatedly they would send someone out to look at it, but they never did. In fact, they told me via email I should head to the local library to use their wifi. The apartment is in a good location but it's very loud. Only book if you want to hear people screaming and talking loudly all night. You could also bring a sound machine.
3 ud af 5
af en verificeret rejsende

Opslået 03-06-2019
Kommentar fra Hotelledelsen
16-06-2019 af Elena, Hotelledelsen
Thank you for your feedback.
1 ud af 5
af en verificeret rejsende

Shocking!

Opslået 04-02-2019 på Hotels
It was like faulty towers but worse. We arrived and found the place in what seemed like a nice shopping area. Then it went from bad to worse. There were only 2 cups in an apartment that only sleeps six, the Wifi didn't work, neither did the TV (not a problem, except we have a toddler so spend the evenings in an apartment when we are away). The dishwasher didnt work, not a problem, except for the fact there was also no hot water to the kitchen. The handle had been snapped off the washing machine (we were travelling with a child being potty trained). To top it off it is impossible to sleep, the was a lot of drunken squeeling every hour as various restaurants and bars closed as well as the road sweeper. We had to find ourselves a new apartment, eventually they refunded 4 nights but not the miserable night we had spent in an apartment that was no fit for purpose. To top it off Hotels.com issued us with a voucher by way of apology. We cannot use the voucher as does not work in our local currency, so not an apology more of a slap in the face.
1 ud af 5
af en verificeret rejsende

Opslået 29-12-2018
Kommentar fra Hotelledelsen
04-01-2019 af Elena, Hotelledelsen
Dear, Thank you for your feedback. Please let me know if there is something we can do for you in order to make your stay even better. Best regards
2 ud af 5
af en verificeret rejsende

Great Location But Lots of Issues.

Opslået 08-11-2018 på Hotels
The apartment is lovely in terms of style etc. and in a great location but we have a long list of things that didn't work or were broken. And if you are there on the weekend, be warned, it is very noisy. The WiFi only worked some of the time, the washing machine handle and toilet seat were broken, the bathroom sink blocked up, the blinds don't work, the TV worked on the first night but not at all after that, three power points didn't work. We booked for five people but no linen provided for our fifth guest and the shower was really grubby. They were semi-responsive to our issues but not much changed. Comfortable beds and great location as I said but attention to detail was lacking and some extra effort to make sure things work and are clean would make for a much more enjoyable stay.
Kommentar fra Hotelledelsen
14-11-2018 af Habitat Collection, Hotelledelsen
Dear Maria, I'm very sorry you didn't feel the accommodation lived up to your standard in spite of the great location and beds. I've personally contacted our property manager regarding the small things in the apartment and I received word back in terms of the internet which has already been fixed. I know it doesn't affect you but we always stride to improve the experience and we're very appreciative of you comment and review. Granted it could have been better. We hope you enjoyed Copenhagen and that you'll come back in the future. Best regards, Habitat Collection
4 ud af 5
af en verificeret rejsende

Very good place and perfect location.

Opslået 31-10-2018 på Hotels
Very good place and perfect location.
Kommentar fra Hotelledelsen
04-11-2018 af Habitat Collection, Hotelledelsen
Thanks Paolo, We hope you will visit Copenhagen again soon. Best regards, Habitat Collection
5 ud af 5
af en verificeret rejsende fra Pittsburgh, PA

Opslået 07-09-2018
Excellent location to see the sites in the city centre. Plenty of places to eat within 2 minutes. Beds were comfortable. Kitchen well suited for cooking your own meals. Staff quickly responded to our questions via email. Minor issue with street noise due to garbage pickup around 7 am and local resaurants nearby but nothing annoying and all is quiet after 10 pm (22:00). If back in Copenhagen again, i would book this place again.
Kommentar fra Hotelledelsen
12-09-2018 af Habitat Collection, Hotelledelsen
Dear PitssburghPietr Thank you so much for your positive review! We're so happy we could provide you with a satisfying base and be a part of what was hopefully a great encounter with Copenhagen. We'd love to have you staying with us again. Best regards from all of us at the office, Habitat Collection
3 ud af 5
af en verificeret rejsende

I wish I could have left a better review.

Opslået 03-09-2018 på Hotels
Excellent location, excellent apartment - the only thing that made me not leave a glowing review of this place is that it is extremely noisy at night (all night), as it is situated very near nice restaurants and bars. We were also left in the rain for a period of time since the key was not in the lockbox at the time we arrived. Apart from these two things, this would have been a fantastic stay. All in all though, we still liked Denmark very much.
Kommentar fra Hotelledelsen
20-09-2018 af Habitat Collection, Hotelledelsen
Dear Paolo, Thank you so much for you review. We're sorry about the noise. In the city center of Copenhagen there can at times be party vibes going on and it's difficult to do anything about but we're of course sorry that it affected you stay. In regards to the check-in you should have been informed that you could leave the luggage with the cleaning assistant so you didn't have to wait in the rain. If you've not been informed about that I apologize the mistake. We can unfortunately not move the check-in due to the cleaning process unless the apartment has been available the night before. We're happy to hear that you had an enjoyable stay in Copenhagen and we hope you will come back someday in the future and visit again. Best wishes, Habitat Collection
2 ud af 5
af en verificeret rejsende

Opslået 31-08-2018 på Hotels
Inte städad vid ankomst!
Kommentar fra Hotelledelsen
20-09-2018 af Habitat Collection, Hotelledelsen
Dear Magnus, We're very sorry the apartment was not ready for you upon arrival. In the month of September we have hired extra cleaning staff to make sure that all of our apartments are always ready at the official check-in time. We hope you enjoyed your time in Copenhagen. Best regards, Habitat Collection
5 ud af 5
af en verificeret rejsende

Opslået 31-07-2018 på Hotels
Kommentar fra Hotelledelsen
20-09-2018 af Habitat Collection, Hotelledelsen
Thanks!!!