Bedømmelser baseret på 983 verificerede anmeldelser
4,3 Rengøring på værelset
4,3 Service og personale
4,2 Værelsets komfort
4,0 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 14. apr. 2024
Great night’s rest. Would stay here again.
Kommentar fra Hotelledelsen
15. apr. 2024 af General Manager, Hotelledelsen
Dear Chelsie, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back to Fairfield Inn & Suites Charlotte Uptown whenever your travels bring you to our city. Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende fra Calgary
Opslået 11. apr. 2024
Lots of options in Charlotte. Nothing wrong with Fairfield at all, just a little out of the way of the Amin restaurants and nightlife.
Kommentar fra Hotelledelsen
12. apr. 2024 af General Manager, Hotelledelsen
Dear Andrew, Thank you for staying at Fairfield Inn & Suites Charlotte Uptown. We appreciate your nice rating and are glad our location worked well for you. We value all your remarks and look forward to accommodating you again soon. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 3. apr. 2024
Good: breakfast options are great.
Could improve: 1) rail-based bathroom door should be replaced with a normal door for more privacy. 2) Air conditioner/heater vents blow on sleeper and is hard to deflect. Something to think about.
Kommentar fra Hotelledelsen
4. apr. 2024 af General Manager, Hotelledelsen
Dear Tim, Thank you for your nice rating. We are glad you were pleased with the variety of our breakfast offerings. That said, we value your comments regarding the areas that need attention. The Fairfield Inn & Suites team is excited to report that the hotel is in the early stages of renovation. This project will touch every part of the hotel including all guest rooms and corridors, the hotel’s meeting facilities, the hotel’s exterior, and the hotel restaurant, bar, and breakfast area. We are excited about these changes and hope to have the opportunity to host you again in the future to experience our enhanced accommodations.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 2. apr. 2024
No water bottle
Kommentar fra Hotelledelsen
4. apr. 2024 af General Manager, Hotelledelsen
Dear Akira, Thank you for your kind rating about your stay with us. We are pleased that your experience was good on the whole, but we were sorry to read about your disappointment. Please know we welcome you to reach out to our front desk at any time for items you need to make your visit more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 30. mar. 2024
The staff,stay,breakfast excellent I ll back
Kommentar fra Hotelledelsen
31. mar. 2024 af General Manager, Hotelledelsen
Dear Anabel, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to learn that your expereince was exceptional and that you found our service impeccable and our breakfast offerings delicious. Your kind words mean a lot to us, and we are grateful for the opportunity to have contributed to your enjoyable stay. We look forward to welcoming you back the next time you are in the area.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 25. mar. 2024
Kommentar fra Hotelledelsen
14. apr. 2024 af Fairfield Inn & Suites Charlotte Uptown, Hotelledelsen
Dear Dakota, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Fairfield Inn & Suites Charlotte Uptown. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 22. mar. 2024
Kommentar fra Hotelledelsen
24. mar. 2024 af General Manager, Hotelledelsen
Dear Tyler, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Bill Moore,General Manager
af en verificeret rejsende
Opslået 20. mar. 2024
Having to pay to park is a negative however the manager did help us out with the cost. The bathrooms need updating for handicap cap users to include walk in showers in place of step over tubs. The property is clean and well manicured. I would highly recommended staying here.
Kommentar fra Hotelledelsen
21. mar. 2024 af General Manager, Hotelledelsen
Dear Michael, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. While we are delighted to hear that you enjoyed our spotless accommodations, we are sorry if the parking fee came as a surprise to you. In the interest of transparency, we keep our website current with updated information, and we regret if you are not aware of this information before booking with us. We appreciate your insights regarding your room and are grateful for your recommendation. Your patience and understanding are deeply valued, and we look forward to welcoming you back soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 18. mar. 2024
It was quite expensive for what it was.
Kommentar fra Hotelledelsen
19. mar. 2024 af General Manager, Hotelledelsen
Dear Julie, Thank you for sharing your feedback. We were disappointed to read our accommodations did not provide the value for which you were hoping. As with most cities, certain times of the year are busier and command higher rates; however, we do make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Sincerely,Bill Moore,General Manager
af en verificeret rejsende
Opslået 10. mar. 2024
Kommentar fra Hotelledelsen
31. mar. 2024 af General Manager, Hotelledelsen
Dear Stephan, We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Bill Moore,General Manager
