Urbanización Atalaya de Canyamel, Vial A, 12, Capdepera, Balearic Islands
Anmeldelser
9,4
Enestående
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 154 af i alt 191 anmeldelser" "
10 - Fremragende
154
Bedømmelse på 8 − Udmærket. 21 af i alt 191 anmeldelser" "
8 - Udmærket
21
Bedømmelse på 6 − Okay. 9 af i alt 191 anmeldelser" "
6 - Okay
9
Bedømmelse på 4 − Dårligt. 5 af i alt 191 anmeldelser" "
4 - Dårligt
5
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 191 anmeldelser" "
2 - Forfærdeligt
2
9,8/10
Rengøring
9,0/10
Service og personale
9,2/10
Faciliteter
9,8/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
stig
3. mar. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super oplevelse
Fantastisk ophold i et relativt nyt byggeri, der minder om et lille bysamfund i sig selv. Høj kvalitet overalt - materialer, vores værelse, faciliteter, service og ikke mindst morgenmaden. Super svømme og fitness faciliteter lige i nærheden, som man kan benytte. Men der er også et lille gym og spa på selv resortet. Ligger langt fra byområde, så der er helt stille og roligt. Især i februar
stig
Overnattede 3 nætter i februar 2019
Svar fra Franck Sibille den 6. mar. 2019
Dear Stig,
Thank you very much for your positive review and rating our work after your stay with us.
We are glad to read you enjoyed your stay with us and that you found relaxation and peacefulness while staying with us.
We wish to see you back at our Resort very soon.
Sincerely,
Franck Sibille
General Manager
10/10 Fremragende
Verificeret rejsende
31. aug. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt, familievenligt hotel
Meget lækkert, familievenligt hotel smukt anlagt i terrænet. Værelserne er store og velindrettet. Der er gode restauranter i fornuftigt prisleje og personalet udviser velvilje til at opfylde specifikke ønsker og særlige behov. Dog er der generelt lang leveringstid på maden, hvilket godt kan være en udfordring, hvis man medbringer små børn. Morgenmadsbuffeten er overdådig!
Eneste minus ved hotellets faciliteter er poolområdet, som er for småt ift hotellets kapacitet.
Verificeret rejsende
Overnattede 4 nætter i juli 2017
Thank you for letting us know your feedback about your experience at Park Hyatt Mallorca. We are glad to read you enjoyed your stay with us
Rest assured that we have noted your comments on the slow service in the restaurants and we will continue to further develop our team in order to provide quality service.
I thank you also for your comment about the pool. The adjacent Country Club offers another alternative to our guests to enjoy indoor and outdoor lap-pools.
We hope we can welcome you back shortly,
Sincerely,
Franck Sibille
General Manager
10/10 Fremragende
Verificeret rejsende
16. jul. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sommerferie på Hyatt
Fantastisk ophold. Service værelse og mad i top. En super dejlig ferie.
Verificeret rejsende
Overnattede 7 nætter i juli 2017
10/10 Fremragende
Florian
Rejste med partner
21. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Outstanding place and service
Florian
Overnattede 5 nætter i marts 2024
6/10 Okay
Adam
Rejste med familie
2. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
no late checkout despite asking twice and empty
great hotel, amazing brasserie, good breakfast although not great.
main problem was despite asking twice for a late checkout, there was 'no availability'
happy to pay but still no. online almost total availability.
why not! just didn't want to.
Adam
Overnattede 1 nat i oktober 2023
10/10 Fremragende
?
Rejste med partner
27. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
모든게 다 완벽하고 편안하고 행복했던 호텔이였습니다
?
Overnattede 2 nætter i oktober 2023
6/10 Okay
Romy
Rejste med familie
18. okt. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Wunderschön Ausstattung, Preis/Leistung weniger
Das Hotel ist sehr gut ausgestattet und die Anlage wunderschön. Preis Leistung stimmen aber nicht ganz im Vergleich mit anderen Grand Hotels. Obschon die Mitarbeiter sehr freundlich sind war das Hotel Management überfordert. Zu wenig Personal, lange Wartezeiten bei Check in oder Tischplatzierung beim Frühstück. Die Minibar wurde ebenfalls nicht aufgefüllt obwohl im teuren Preis inbegriffen.
Zudem waren die Teppiche im Zimmer nicht sauber.
Der Spa Bereich und das Treatment haben aber sehr positiv überrascht. Dort stimmte Preis Leistung sehr. Sehr gut ausgebildetes Personal und Preise angemessen.
Romy
Overnattede 2 nætter i oktober 2023
10/10 Fremragende
David
12. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
David
Overnattede 4 nætter i oktober 2023
10/10 Fremragende
Martin
Rejste med partner
8. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein tolles Hotel und sehr freundliche Mitarbeiter.
Martin
Overnattede 5 nætter i oktober 2023
10/10 Fremragende
Verificeret rejsende
Rejste med familie
4. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
overall outstanding experience
professional and helpful staffs. very good food. the facility is adequately maintained. pools are bit cold if not in summer. nearby beach is very nice (free shuttle service).
Verificeret rejsende
Overnattede 3 nætter i september 2023
10/10 Fremragende
JEEHAE
29. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
JEEHAE
Overnattede 1 nat i september 2023
10/10 Fremragende
Anja
28. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Anja
Overnattede 12 nætter i september 2023
4/10 Dårligt
sophie
Rejste med familie og småbørn
24. sep. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Whilst the hotel is generally beautiful and the pool area is lovely, we simply cannot recommend Cap Vermell.
The service was impersonal and lacking generally. You might expect some service around the pool but alas…
When I spoke to reception to complain that our room had not been cleaned one day, the staff member essentially tried to place the blame on me, when in reality they forgot to clean our room.
Our room leaked when there was heavy rain outside. We notified them of this. You might expect an apology when paying this price….but no.
Requests for additional decaf coffee pods were ignored…
The restaurants are at best average and charge Michelin prices (we didn’t go to Voro … which actually has the stars, as it is adults only). The Japanese restaurant was closed (we were not made aware of this on booking).
The kids meals are heavily salted and don’t include any veg (even at EUR14).
The room was generally unclean (the grout is grubby, the edges around the sinks have grime that is not cleaned off).
Despite our issues, we were not asked if we were happy with our stay on check out. Nobody cares.
To top it off, they brought our bags down but left one on the buggy. I didn’t notice as I was strapping my son in his car seat in the car and my husband was settling the final invoice inside. The taxi driver obviously didn’t see this as it was left on the buggy by the hotel staff. I am told it will be posted to me but I will wait to see if that happens.
sophie
Overnattede 7 nætter i september 2023
10/10 Fremragende
Melissa
Rejste med partner
21. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay at this resort! It’s perfect if you’re looking to escape the busy island beaches as you can just relax by the pools all day. A few downsides though - make sure you reserve your tables in advance as we were turned away from the restaurant one evening due to the kitchen not being able to handle more than 4 tables at a time. Also, they don’t display wet floor signs so be careful when it rains as the area around reception is very slippery. I fell and injured my knee pretty badly.
The room was lovely, quite big with a good view of the resort. In room amenities are perfect.
Melissa
Overnattede 2 nætter i september 2023
8/10 Udmærket
Ryan
Rejste med familie
19. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I visited this property when it was Park Hyatt. Though the hotel, rooms and facilities remain the same, some changes are made as the furniture looked different and the overall decor. Through the restaurant staff were pretty attentive and polite, I think the check in folks at front desk need to smile more often. They look too serious and not very pleasant at times. Food was good and the breakfast buffet is great, but food choices are limited at the restaurants. One restaurant serves 12-19 course dinners which is too pricey, one closed when we arrived and the other 2 didn't offer much to impress. Our first night at the tapa's bar didn't end well. We ordered tapas and fish, my entree arrived, but my sister had to wait for over 30 minutes to get her fish dish. The server said we are short on staff and the chefs was managing by himself. I was amazed for a 5 star property that charges $500-850 a night to be short on staff. I can say that while most of the property remains the same, the service quality is nowhere near Park Hyatt standards. Also the rooms need some light touch as the sink in the bathrooms look old and the caulking around it was visible.....not very attractive.
Ryan
Overnattede 4 nætter i september 2023
10/10 Fremragende
Andre
19. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Andre
Overnattede 7 nætter i september 2023
6/10 Okay
Ji Eon
Rejste med partner
18. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The surrounding area is very quiet. However, because it was very dark at night, I felt bored driving back after playing at the beach during the day.
Ji Eon
Overnattede 2 nætter i september 2023
8/10 Udmærket
Verificeret rejsende
15. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nydelig hotell, skuffende service
Veldig fint hotellområdet, rom og restauranter. Ikke 5-stjernes service på hotellet - vanskelig kommunikasjon, mye frem og tilbake. Feks tok det tre dager å få booket en spatime og da vi ringte for å få hentet oppvask etter roomservice ble brettene stående utenfor 1-3 dager hver gang.
Verificeret rejsende
Overnattede 5 nætter i september 2023
10/10 Fremragende
Lucia
Rejste med partner
13. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at Cap Vermel was absolutely amazing! Could not have asked for a better place to stay in Mallorca. Great staff, restaurants and services! Will definitely be back.
Lucia
Overnattede 3 nætter i september 2023
10/10 Fremragende
James
13. sep. 2023
James
Overnattede 3 nætter i september 2023
10/10 Fremragende
Louis Daniel
11. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Outstanding
Louis Daniel
Overnattede 4 nætter i september 2023
10/10 Fremragende
Sebastian
8. sep. 2023
Sebastian
Overnattede 7 nætter i august 2023
10/10 Fremragende
Carol
6. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Carol
Overnattede 1 nat i september 2023
4/10 Dårligt
Templar
4. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
3 star hotel not 5
This is NOT a 5 star hotel, more like a 3 star hotel. The only reason why I would give it 3 stars is because of the property, cleaning team, delightful breakfast team and the ROKA restaurant team. It would benefit if management at reception stayed at a true 5 star hotel so they know what kind of service they are expected to provide. Just read this used to be a Hyatt and from what I experienced they are still providing Hyatt level service which is mediocre but not a luxury 5 star at all. I work in the luxury bridal industry and will inform all my colleagues and clients to steer clear.
Templar
Overnattede 4 nætter i august 2023
6/10 Okay
Anjali
Rejste med partner
4. sep. 2023
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Overall, it's a pretty average 5-star hotel.
My wife is vegan. None of the restaurants have proper vegan options. In addition, they were not accommodating at all to cook something for my wife. We ended up eating outside throughout our stay.
They lack proper communication within their own departments. We told them that my wife was vegan at check-in. No one informed the F&B department.
We asked for cutlery in the room. We ended waiting for more than 30 mins, no one came.
Even the room facilities like shower is pretty average. Room fridge was not cooling properly.
This was one of the worst 5-star luxury stays that we have stayed and would not recommended.
Anjali
Overnattede 3 nætter i august 2023
10/10 Fremragende
Ricardo
Rejste i en gruppe
28. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The attention to detail by the staff is incredible. From beginning to end an unforgettable experience.
Ricardo
Overnattede 3 nætter i august 2023
10/10 Fremragende
Frederick
13. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice resort of high standard. The only drawback could be that it is a bit remote, but with a rental car this is no issue. Really nice restaurants offering delicious foods. Relatively large swimming pool that never appears crowded. Staff generally friendly and willing to help. When in a room higher up quite some stairs to walk but a golf-cart service is available as well. Definitely a recommendation!!!
Frederick
Overnattede 7 nætter i august 2023
10/10 Fremragende
Christian
11. aug. 2023
Christian
Overnattede 4 nætter i august 2023
10/10 Fremragende
Labinot
Rejste med partner
10. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best Stay!
Gerne wieder!
Labinot
Overnattede 5 nætter i august 2023
2/10 Forfærdeligt
Jaroslaw
10. aug. 2023
Jaroslaw
Overnattede 3 nætter i august 2023
Svar fra Daniel Mingorance den 4. sep. 2023
Dear Jaroslaw,Thank you for your review.We would kindly like to ask you to provide us further details about your stay. Please feel free to write me at daniel.mingorance@capvermell.com Kind regards,Daniel MingoranceFront Office Director
10/10 Fremragende
Sanghoon
Rejste med familie
5. aug. 2023
Synes godt om: Service og personale, værelsets komfort
Sanghoon
Overnattede 5 nætter i juli 2023
10/10 Fremragende
Christon
Rejste med partner
2. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is immaculate. The service is top notch. The amenities are 2nd to none. The property’s is only 2 minutes from the beach. The views from our suite were amazing. I visited this property for an anniversary celebration. My wife loved this place from day one. We spent 5 days at Cap Vermell. We never got tired of the views or the service. The staff was more than accommodating throughout our stay and went above and to fulfill every request. I would definitely book again.
Christon
Overnattede 4 nætter i juli 2023
10/10 Fremragende
Hyunji
Rejste med familie
31. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
너무 예쁜 호텔
너무 행복한 시간을 보냈습니다.
다들 너무 친절하시고, 너무너무 좋았습니다.
Hyunji
Overnattede 2 nætter i juni 2023
10/10 Fremragende
Deborah, Langley
Rejste med partner
24. jul. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this was a beautiful property and our room was perfect.
the staff went above and beyond to any of our needs
Deborah
Overnattede 4 nætter i juli 2023
10/10 Fremragende
Mylene
Rejste med familie
24. jul. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful
Mylene
Overnattede 4 nætter i juli 2023
10/10 Fremragende
kyoungok
Rejste med partner
22. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
it was greatttt to stay for honeymooon :)
we will definitely come back for our 10th anniversary
kyoungok
Overnattede 3 nætter i juli 2023
10/10 Fremragende
Demitris
Rejste med familie
17. jul. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!!
Everything about this hotel is amazing! My new favourite hotel in Europe.
Demitris
Overnattede 4 nætter i juli 2023
10/10 Fremragende
Mark
Rejste med partner
17. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Service and facilities are amazing… variety of eating options makes it must for foodies
Mark
Overnattede 3 nætter i juli 2023
10/10 Fremragende
David
10. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5* resort
Amazing resort in quiet part of Mallorca
David
Overnattede 2 nætter i juni 2023
10/10 Fremragende
JISU
7. jul. 2023
JISU
Overnattede 2 nætter i juni 2023
10/10 Fremragende
Felicia
5. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Felicia
Overnattede 2 nætter i juli 2023
8/10 Udmærket
Allison
2. jul. 2023
Allison
Overnattede 6 nætter i juni 2023
10/10 Fremragende
HYEONMI
Rejste med partner
28. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
너무 좋았습니다. 무조건 2박이상 추천합니다!
HYEONMI
Overnattede 1 nat i juni 2023
10/10 Fremragende
Peter Rolf
25. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tolle Hotelanlage in herrlicher Landschaft
Peter Rolf
Overnattede 9 nætter i juni 2023
10/10 Fremragende
Hyu
22. jun. 2023
Hyu
Overnattede 3 nætter i juni 2023
10/10 Fremragende
JINWOOK
20. jun. 2023
JINWOOK
Overnattede 2 nætter i juni 2023
10/10 Fremragende
Nani
20. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nani
Overnattede 2 nætter i juni 2023
10/10 Fremragende
Nicole Karen
Rejste med partner
20. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Atemberaubende, ruhige, sehr gepflegte Anlage, großzügige, geschmackvoll eingerichtete, moderne Zimmer, die zwei Mal am Tag gereinigt werden, freundliches Personal, unterschiedliche, qualitativ hochwertige Restaurants, Servicequalität bzgl. Geschwindigkeit/Zuverlässigkeit am Pool/bei Zimmerreinigung teilweise noch ausbaufähig.
Alles in allem eine absolute Empfehlung.
Nicole Karen
Overnattede 6 nætter i juni 2023
10/10 Fremragende
Steve
16. jun. 2023
Steve
Overnattede 3 nætter i juni 2023
10/10 Fremragende
Dionne
Rejste med partner
7. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What a fantastic place! We loved every minute of our stay; it was hard to find fault with anything.