Bedømmelser baseret på 103 verificerede anmeldelser
4,7 Rengøring på værelset
4,6 Service og personale
4,6 Værelsets komfort
4,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Super beliggenhed - Super service
Opslået 13. apr. 2011 på Hotelsaf en verificeret rejsende fra tokyo
Opslået 31. jan. 2020
施設もサービスもとても良く、素晴らしい時間を過ごさせていただきました。さすがリーディングホテルズグループだと思いました。ただ、デモが起きているエリアに近く、週末は夜に出歩かない方がいいようです。
Kommentar fra Hotelledelsen
4. feb. 2020 af Nisrine Yehya, Hotelledelsen
Dear Mr. hawaiimelody,
It is always a thrill to get such a review, particularly when it is as positive as your experience was. We strive every day to ensure our guests have a marvelous time at our hotel and it is extremely rewarding to have a guest like you taking the time to share this with us.
We look forward to welcoming you back to Le Gray in the near future.
Yours sincerely,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende fra Glendale
Opslået 31. dec. 2019
Everythjing was amazing about the hotel, location, customer service, restaurants.....
Kommentar fra Hotelledelsen
4. jan. 2020 af Nisrine Yehya, Hotelledelsen
Dear Mr./Ms.,
It is always a thrill to get such a review, particularly when it is as positive as your experience was. We strive every day to ensure our guests have a marvelous time at our hotel and it is extremely rewarding to have a guest like you taking the time to share this with us.
We look forward to welcoming you back to Le Gray in the near future.
Yours sincerely,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende
Opslået 4. nov. 2019 på Hotels
Kommentar fra Hotelledelsen
16. dec. 2019 af Nisrine Yehya, Hotelledelsen
Dear Mr. Roman,
Thank you for staying with us and for taking the time to leave your ratings on Hotels.com. I am glad you enjoyed your stay at Le Gray.
We certainly try our best to be of excellent service to all our guests and it is always rewarding when it is recognized.
We look forward to welcoming you again at Le Gray in the near future.
Kind regards,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende
Opslået 10. okt. 2019
Kommentar fra Hotelledelsen
11. okt. 2019 af Nisrine Yehya, Hotelledelsen
Dear Mr./Ms.,
I would like to thank you for staying with us recently and for sharing your ratings on Expedia.
We look forward to welcome you back to Le Gray in the near future.
Kind regards,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende fra Sydney
Opslået 18. sep. 2019
Great location, amazing staff, room service was so prompt and courteous...room was spacious and beautifully decorated and designed, we travel often and we believe this is and should be rated as one the top hotels in the world and we will definitely visit Beirut again just to stay at The Gray Hotel. Thanks again to all of the staff at the hotel.
Kommentar fra Hotelledelsen
19. sep. 2019 af Nisrine Yehya, Hotelledelsen
Dear Mr. Roumanus,
It is always a thrill to get such a review, particularly when it is as positive as your experience was.
We strive every day to ensure our guests have a marvelous time at our hotel and it is extremely rewarding to have a guest like you taking the time to share this with us.
We look forward to welcoming you back to Le Gray in the near future.
Yours sincerely,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende
Opslået 10. sep. 2019
Kommentar fra Hotelledelsen
11. sep. 2019 af Nisrine Yehya, Hotelledelsen
Dear Mr./Ms.,
Thank you for staying with us and for taking the time to post your ratings on Expedia.
I appreciate if you can provide us with more details regarding the glitches you have encountered during your stay .It is only through sincere feedback that we can discover mishaps and mistakes to correct and put things back on track.
Looking forward to welcoming you back in the near future.
Sincerely Yours,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende
Opslået 27. aug. 2019 på Hotels
Kommentar fra Hotelledelsen
29. aug. 2019 af Nisrine , Hotelledelsen
Dear Mr. Mohammad,
Thank you for staying with us and for taking the time to leave your ratings on Hotels.com.
I am glad you enjoyed your stay at Le Gray. We certainly try our best to be of excellent service to all our guests and it is always rewarding when it is recognized.
We look forward to welcoming you again at Le Gray in the near future.
Kind regards,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende
Opslået 26. aug. 2019
Everything was very good. Clean rooms. Prompt room service. Helpful staff.
Kommentar fra Hotelledelsen
29. aug. 2019 af Nisrine, Hotelledelsen
Dear Mr./Ms.,
Thank you for staying with us and taking the time to post your comments on Expedia.
I am glad to read that our efforts did not go unnoticed and that you enjoyed your stay with us.
I will pass on your comments to all our employees, it’s all about our guest experience !
Looking forward to having you back at Le Gray in the near future.
Kind regards,
Nisrine Yehya
Quality & Continuous Improvement Manager
af en verificeret rejsende
Opslået 10. jul. 2019 på Hotels
Best service one can get.
Kommentar fra Hotelledelsen
15. jul. 2019 af Nisrine Yehya, Hotelledelsen
Dear Mr./ Ms.,
Thank you for staying with us and for taking the time to leave your ratings on Hotels.com.
I am glad you enjoyed your stay at Le Gray. We certainly try our best to be of excellent service to all our guests and it is always rewarding when it is recognized.
We look forward to welcoming you again at Le Gray in the near future.
Kind regards,
Nisrine Yehya Quality & Continuous Improvement Manager
