Bedømmelser baseret på 989 verificerede anmeldelser
4,5 Rengøring på værelset
4,5 Service og personale
4,4 Værelsets komfort
4,3 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Overrated
Opslået 10. mar. 2023 på HotelsI don’t know what is 5 stars about this hotel. It was more of a 3 stars: there was a minibar with 2 waters. 2 cocacola and 2 beers and 2 juices, 1 buts and 1 chips. And 3 coffee espresso and 3 tea. There was no help from the lobby people to carry my luggage, and they have only stairs. There was a very old man when I arrived who walled around looking like he is there to help carrying the luggage, because when people check in he just rolls it to the side, but they don’t lift it up the stairs. When I checked out there was a young man and he asked me if I wanted to leave the luggage in storage, and when I said no he said ok just go down the stairs here madam. They don’t help you at all. The room had the standard 3 star things: towels, a bathrobe and slippers, and soap and shampoo. No toothbrush or other small cute toiletaires. This hotel is very proud of their view and swing in the reception, buts its all they have to offer. The breakfast os 30 eur per person, so relax, this is what you get at a dinner for 2 people with starters and a main. I enjoyed the bed and the pillows, very comfortable, but this hotel was definitely not worth my montly house rent for the night.
Kommentar fra Hotelledelsen
13. mar. 2023 af Natalia Miguel Guest Relations NH Collection Gran, Hotelledelsen
Thank you for having taken some of your valuable time to send us your feedback. We take our guests' comments very seriously in order to always improve the level of service we provide to all of you.We are sorry if your experience with us was not as pleasant as we wish and if our service didn’t meet all your expectations, as it is certainly not the high standard of service we are used to deliver. We do our best to exceed our guest expectations and we are truly saddened to know that we have not reached yours. ,We would be glad to have the opportunity to welcome you once again in our hotel and change your last impression, proving this last experience was just a one-off situation and that we are able to certainly deliver the high standard of service we are used to. Kind regards,
af en verificeret rejsende
Opslået 28. sep. 2021 på Hotels
Kommentar fra Hotelledelsen
3. okt. 2021 af Andreu Rosa Sais, Hotelledelsen
Dear Mark,
Thank you for choosing NH Collection Gran Hotel Calderón during your recent visit to Barcelona and for taking the time to share your feedback with us.
It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.
Best Regards,
Andreu Rosa Sais
Guest Relations Manager
NH Collection Gran Hotel Calderón
af en verificeret rejsende
Klamt.
Opslået 16. aug. 2021 på HotelsTotalt beskidt på værelserne. Og der lugtede ekstremt jordslået på værelserne (evt skimmelsvamp).
Vi tjekkede ud en dag før - der var simpelthen for beskidt og ulækkert.
Det forventer man ikke af et 5-stjernet hotel.
Kommentar fra Hotelledelsen
3. okt. 2021 af Andreu Rosa Sais, Hotelledelsen
Dear Sebastian,
Thank you for choosing NH Collection Gran Hotel Calderón and for posting such a detailed review, this is very useful for us and for future guests.
However we certainly regret the situation encountered with the room and would appreciate you accepting our most sincere apologies if these were a source of disappointment.
It is our objective that every moment our guest spends during their stay turns into a positive memorable experience.
We hope to have the opportunity to welcome you back and make you recover your confidence in NH Collection Gran Hotel Calderón.
Best Regards,
Andreu Rosa Sais
Guest Relations Manager
NH Collection Gran Hotel Calderón
af en verificeret rejsende
Super oplevelse - Kommer tilbage.
Opslået 7. jun. 2021 på HotelsHelt fantastisk hotel, god service. God beliggenhed.
Kommentar fra Hotelledelsen
11. jun. 2021 af Andreu Rosa Sais, Hotelledelsen
Dear Jannik,
Thank you very much for choosing NH Collection Gran Hotel Calderón for your last stay in Barcelona and for sharing your feedback with us.
We are truly please to know that your stay was fantastic and you found our service and the location prefect for your journey.
We look forward to welcome you back!
af en verificeret rejsende
Rigtigt godt hotel i hjertet af Barcelona
Opslået 13. sep. 2019 på HotelsRigtig god oplevelse og et hotel jeg klart vil anbefale
Kommentar fra Hotelledelsen
15. sep. 2019 af Carlos Salomón General Manager , Hotelledelsen
Dear Morten,
Thank you for choosing NH Collection Gran Hotel Calderón during your recent visit to Barcelona and for taking the time to provide us with feedback.
It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.
Best Regards,
af en verificeret rejsende
Perfekt placeret i Barcelona
Opslået 9. sep. 2019 på HotelsVi havde fire dejlige dage på hotellet, som ligger helt perfekt placeret i byen.
Jeg må dog sige, at hotellet ikke helt lever op til sine fem stjerner.
Personalet er søde og rare, men senge, dyner og hovedpuder er virkelig ringe kvalitet og hotellet er overordnet lidt slidt.
Men jeg kunne sagtens finde på at bo der igen, til den rette pris :)
Kommentar fra Hotelledelsen
11. sep. 2019 af Carlos Salomón General Manager , Hotelledelsen
Dear Rasmus,
Thank you for choosing NH Collection Gran Hotel Calderón and for posting such a detailed review, this is very useful for us and for future guests.
However, we certainly regret that we do not satisfy your expectations about the room, and would appreciate you accepting our most sincere apologies if these were a source of disappointment.
Every moment our guest spends during their stay turns our objective into a positive memorable experience.
We hope to have the opportunity to welcome you back and make you recover your confidence in NH Collection Gran Hotel Calderón.
Best Regards,
af en verificeret rejsende
Vi kommer tilbage
Opslået 7. sep. 2019 på HotelsFantastisk service, personale, beliggenhed, roof top pool/bar, seng..... vi kommer tilbage
Kommentar fra Hotelledelsen
11. sep. 2019 af Carlos Salomón General Manager , Hotelledelsen
Dear Malene,
Thank you for choosing NH Collection Gran Hotel Calderón during your recent visit to Barcelona and for taking the time to provide us with feedback.
It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.
Kind regards,
af en verificeret rejsende
Opslået 18. aug. 2019 på Hotels
Meget hjælpsomt personale, rigtig god beliggenhed og fint værelse
af en verificeret rejsende
Lækkert hotel, men slidt værelse
Opslået 16. jan. 2019 på HotelsFint hotel meget centralt i byen. Værelset virkede slidt. På badeværelset var der noget der lignede mug i brusekabinen og en stikkontakt var ødelagt. Der var tydelige slidmærker på væggen på værelset.
Flot bar og poolområde på taget.
Kommentar fra Hotelledelsen
10. mar. 2019 af Carlos Salomon , Hotelledelsen
Dear Guest,
Thank you for choosing NH Collection Gran Hotel Calderón during your recent visit to Barcelona and for taking the time to provide us with feedback.
It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.
Best Regards,
Carlos Salomón
General Manager
NH Collection Gran Hotel Calderón
af en verificeret rejsende
Bedtse hotel i Barcelona Center til prisen
Opslået 12. sep. 2018 på HotelsHej
Dette hotel er det fedeste i Barcelona center. Tæt på alt og dejlige værelser.
Har nu været der 10-15 gange indenfor de sidste 2 år.
