This hotel is in a great location to experience La Rambla and is quite walkable to many areas of the city, including La Barceloneta Beach. Our first night was wonderful, with very friendly and helpful staff. We were quite disappointed with the response we received when we asked if our room would be cleaned/refreshed the second morning we were there - we were told that rooms are only cleaned in the morning. We had left in late morning and had put the sign on our door requesting a cleaning and returned mid-afternoon to nothing having been done so we needed to ask for fresh towels, etc. It was also very discouraging that we were given an order form for their breakfast, and we filled it out and put it under the door as the instructions specified, but when we went down to secure the breakfast the next morning (the form was no longer in the hallway) the staff did not have our order. The staff were very helpful in securing local transportation from the cruise terminal upon our arrival and to the airport for our departure.
