Avoid this hotel at all costs , this was the most disturbing stay I’ve ever had , checkin was smooth . Get in the room and it looked half clean the floor was dirty , then as we get settled in there were ants walking around , then the toilet starts leaking , I call the front desk to inform them that there are ants and a leaking toilet on Saturday , I get no response until I finally freak out on Tuesday morning , I had been at northside hospital as my mother was in there for surgery , we traveled from Philadelphia for her surgery , I’ve been out in Atlanta several times , this was not my usual hotel as to they were booked , I tell the front desk about no one responding to me , from check in , finally they say ok I’ll move your room , thinking this would help , I packed our belongs up and moved , I walk in look around and bam there’s ants again , I’m all about pets but this room smelled like a cat sprayed , I bring my mother back from the hospital and then run to the local pharmacy to grab her medication and people walk in the room with a key , not acceptable at all , my mother was sleeping then security comes in to question my mother as to how she got in this room , no one is on the same page here , I rush back to the hotel for them to tell me don’t worry about it … I’m a business own and this whole experience has been the worse I’ve ever have , I checked out and left early wasn’t even asked if there was something that could be done . I’m beyond appalled
